MadCap Software Forums

Thank you for your response, Ramon. I wasn't having a problem with the outpout folder, however: I found that when publishing multiple chms to the same folder, the last one published would overwrite/remove the previous. This occurred regardless of whether "Remove Stale Files" was selected. ...

Good afternoon, everyone! Just when I thought I'd figured everything out , I found an issue with my publishing destinations. We have one folder on the network called "Build Output" that is tied into our source system. With RoboHelp, I created a path to this folder so that the file in Build...

Hi Everyone,
Thanks for all of the responses. I did look at the Temporary folder and found that we had some error message files for our product that were ridiculously long.. so, once I tidied those up, the build went through fine! Thank you all for your help! I really appreciate it!

Hi Everyone, i-tietz, I tried replacing any spaces in my path name with an underscore: that didn't work. I also tried building it to my desktop, but although the path was so much shorter, that didn't work either! A good idea, though. It is incredibly frustrating. I am going to try to re-import the p...

Hi Lisa,
The files are on my local computer. I'm just so confused! Why would a file with a longer name work but a shorter one doesn't? I think I might just have to entirely change the folder structure to fix this...

I should also mention that in some of the drivers that don't work, the .pdf output does work, but the .chm won't! And the only different between the two targets is the file name extension (.chm vs. .pdf) and the actual output type.

Hi Kevin, Thanks for getting back to me so quickly. I was mapping them from my C drive. For example, C:\Workspaces\12345678901_5_Help_PT_Dev\12345678912\Help\Flare Help\Drivers\123456 123456 123 12345678\Output That is for the one that is larger (109 characters) but working fine. That's what I don't...

Hi All, I've recently shifted my file structure around and have been getting "Internal Error: The specified path, file name or both are too long. The specified file name must be less than 260 characters, and the directory name must be less than 248 characters." Thing is, in the errored Pro...

Hi Pete, Thank you for your response. I am a little confused, however: how do I specify "the targets of the TOC entries" ? I made the topic, placed it in my TOC, and then opened Properties. Is the target "Link"? If so, which option? I tried clicking "Enter External Help Syst...

Hi All, I'm trying to merge Child.chm projects into a Parent.chm project; the External Help System for Runtime Merging tool works fine, except that the Child TOC opens within the Parent TOC. Since I have more than 100 child projects, this approach doesn't make much sense. With RoboHelp, I was able t...

Hey All, I've converted from Robohelp V3 to Flare recently and could use a bit of help: is RoboHelp's linked files (where you merge files into the parent, using specific link_chms) the same thing as Global Project Linking? Is there any way to have it mimic that function? I maintain a big help file (...

Hey guys, You're right, Andrew, it clears the entire file. (In my example, .chm_a and .chm_b are two different Flare projects that I want to generate into the same folder). I tried using the publishing destination, but that does the same thing: where can I find the option to publish without overwrit...

Morning, All! Another question regarding folders. My company currently organizes the consumer .chms into one main folder, called "Build Output," from which help files are grabbed during a server build. In attempting to mimic the structure with Flare, I've found that I can create a folder &...

Hi Lisa, I'll definitely try that next. I found that if I removed the current hyperlink, added a cross reference, and then created a style that only used a {paratext} format, it would work in the .pdf and in the .chm. It seems odd, but it works. I'm going to play around with it and see what happens,...

Hi MadCap Guru, Nope, it looks correct. The legacy RoboHelp project has some rather long file names, however: <p class="KT-Jump"><a href="Missing_address_.htm">Missing address</a> </p> <p class="KT-Jump"><a href="Device_address___address___is_read_only_.htm">D...

Hi all, I've run into the same problem as others that I've read on the board, but with a couple differences. When I generate my pdf, the only links not working in my project (which was imported from RoboHelp) are those "error messages" that include '<>' in the title only. For example, here...

Yeah, I'll definitely do that. Thanks for all of your help, everyone!

So then, basically, the file structure cannot be changed?

Hi Kevin, I realize it is fine to keep them if they're needed, but I feel like it's cluttered. What of the other folders? For example, when I want to reach my chms, I have to click Output | <user name> and then select the folder in which the particular .chm resides. Is there any way to remove those ...

Hi all! We're finally converting from RoboHelp v3, and I was hoping to maintain our current file structure. I've noticed, however, that Flare has a lot of folders! Ideally, one folder would contain the Flare project file, the contents of the Content folder, and one Output folder that contains the di...

Good morning! I recently switched from RoboHelp (v3) to Flare and am trying to get myself aquainted with its many uses. I decided to investigate the "Flobal Project Linking" (thinking it was similar to the Merge File tool) but ran into a problem almost straightaway. When in my first projec...

That was exactly what happened to me. I tried doing it the way they said to in the guide, but copying the .html file and pasting it into the folder works like a dream! Very good for on-going projects..!

Hi all, I'm new to Flare v.4 and have been trying to figure out a way to make the browse sequence similar to Robohelp: displayed across the top of the window and able to be clicked through by using the navigational buttons. I've tried using the "Next" and "Previous" buttons but t...