Feedback Server Won't Install - SQL Error

Alec_McTurk · Post by **Alec_McTurk** » Thu Jun 26, 2008 7:41 am

Hi,

I have downloaded Feedback Server trial but it doesnâ€™t install at all for me.

I get this error:

â€œProblems in background thread: Create failed for Database â€˜MadCapFeedbackServerâ€™. [Microsoft.SqlServer.Management.Smo.FailedOperationException]â€

I have Windows XP Pro SP 3, SQL Server 2005 , .NET Framework 2.0 and 3.5

My SQL Server is a standard installation.

The error looks like it might be a permissions thing, but I canâ€™t see anything in documentation or knowledge base?

Thanks

Post by **SteveS** » Thu Jun 26, 2008 3:31 pm

Hi Alec

Welcome to the forums.

Can't answer specifically, but I had a similar problem with Analyzer. You have to install the version of SQL Server the app specifies - if you have the full version it may not work, install what Feeddback Server has as it's prereqs.

Once you've done that you're right, unless you're running Vista in non-admin. In that case you have to open the SQL Server surface configuaration tool and add the logged in user to the admin group.

HTH

Post by **RamonS** » Fri Jun 27, 2008 3:49 am

And you usually have to give the user also write access to the data folder. Vista is a total nightmare. You got to bend over backwards just to get Microsoft's commodity software to work. Prevent using Vista at any price otherwise this junk will never go away.

Richard Ferrell · Post by **Richard Ferrell** » Fri Jun 27, 2008 2:23 pm

I would open a support ticket by using the following form.

https://www.madcapsoftware.com/support/contact.aspx

Alec_McTurk · Post by **Alec_McTurk** » Tue Jul 01, 2008 2:17 am

Richard Ferrell wrote:I would open a support ticket by using the following form.

https://www.madcapsoftware.com/support/contact.aspx

Its a trial version that I'm trying to install so that I can evaluate the product. It seems that I can't open a ticket unless I have a maintenance number.

Alec_McTurk · Post by **Alec_McTurk** » Tue Jul 01, 2008 2:19 am

SteveS wrote:
You have to install the version of SQL Server the app specifies - if you have the full version it may not work, install what Feeddback Server has as it's prereqs.

The documentation says it works with SQL 2005 standard edition, and that is what I have...

Richard Ferrell · Post by **Richard Ferrell** » Tue Jul 01, 2008 6:02 am

I would then send an email to Sales@madcapsoftware.com They will be able to help you

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Feedback Server Won't Install - SQL Error

Feedback Server Won't Install - SQL Error

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