MadCap Software Forums

You could try this: close the HTML Help help viewer; start Internet Explorer; do View -> Text Size -> Medium; close IE. Then start up the help viewer again and see if that has reset the font size (it did for me when I tried it just now).

Also, on the help viewer's toolbar you can enable the Font ...

I searched all the Flare forums on here and came up with 4 responses that didn't match and Google was coming up with solar flares, stars, chemicals, etc despite searching for "red asterisk" + flare +chm so I'm posting this here.


If you include a Google search term of "site:madcapsoftware.com ...

> Finally the Home and End keys work on lines instead of whole paragraphs! (little things like that can be quite pleasing)

I'll second that! That one and the up/down arrow key behavior are much improved in v7.1 -- it's quite usable for me now. There are still a couple little glitches -- e.g. Home ...

Hi Lisa, thanks for your reply; that's what I suspected.

I tried creating a new h1 class (h1.ChapterHeading) to auto-generate the chapter numbers, and inserting a blank line with that style before the actual h1 chapter heading in each chapter. So I had:

[h1.ChapterHeading - blank line]
[h1 ...

I've seen this asked a few times but couldn't find a definitive answer... I'm using auto-numbered text to add a "Chapter N" line to my h1 style; I got that working using the mc-auto-number-class and mc-auto-number-format attributes, and set up a span style to get it looking the way I want. So each ...

Hi Ramon,

It's not so much for things that I've found that aren't working right; it's so I can benefit from things other people have found that aren't working right, and vice-versa.

I was mainly thinking of a known-issues list for things that MadCap isn't going to fix (or at least can't get to ...

I searched around but didn't see this answered anywhere... is there a list of known issues with Flare--i.e. bugs, limitations that users are likely to run into, maybe even bugs that should be fixed already but that we're not 100% certain *are* actually fixed? :mrgreen:

It would be nice to have ...

Sorry to bump an old post, but I feel this is an important issue that needs to be brought up again... I saw some other posts about how HTML Help projects don't work optimally with spaces in the source file names, so I went through my project and renamed all the files/folders (in Flare) so as not to ...

I've had this happen from time to time, and in my case it usually seems to be a lack of Windows GDI/User resources. In Task Manager I can see that some processes are using several thousand GDI/User handles, so if I shut those down then the crashing in Flare seems to go away.

(If you don't know what ...

Hi Felipe,

I haven't seen this problem in awhile; but I can't point to anything specific I've done in the project to prevent the problem from happening. For awhile the problem would appear and disappear based on HTML or other changes I made in the project, so I thought I had identified a workaround ...

Hi, sorry for the late reply & thanks for your responses. Lisa, your idea of having a single TOC might make more sense, since at this point I think that most if not all of the new content I'll be creating, will need to go into both the online and PDF outputs. Then I'll just condition out the few ...

PDF documents support a setting to control the default "open" mode (single page, continuous, continuous-facing, etc.) But apparently Flare doesn't let you set it (it would be a good feature to add though).

At least in my ancient version of Acrobat, you need the full Acrobat product (the editor, not ...

Hi,

This may have been asked before, but in searching around all day I couldn't find it...

It appears that if a project has a cross-reference or hyperlink to a topic that isn't present in the TOC for the PDF target, then the hyperlink won't work and things like page numbers won't get expanded (if ...

Well, I take all that back... the problem has started happening again as I've been adding more content to my project, and I haven't been able to get it to go away again by adding PNGs or scripts, etc. So I guess the fix only worked temporarily, or just shifted the problem around... bummer.

Poking ...

I usually query the forums using Google; it seems to work pretty well; e.g. feed it:

site:madcapsoftware.com images in print output

This brings up 3,800 hits, so you'll probably want to narrow it from there... but Google's getting better at figuring out what you really mean based on what you ask ...

That's really good information. Make sure you mention that to MadCap Support.

Well... I wasn't really going to bother opening a case at this point, since it's not a big problem for me. On the other hand, if other people are having the same problem, I could send this info in. Would I just file a ...

A few more data points on this:

* Arrowing through text -- slow, uses 55-60% of my dual-core CPU;

* Mouse-wheeling through text -- fast, uses 18-20% CPU;

* Dragging the mouse around to select a range of text -- slow, uses 55-60% CPU, same as arrowing through text;

* Scrolling through a document ...

Will do, thanks! One thing I noticed while poking around with Process Explorer while holding down an arrow key in Flare, is that even with GDI+ rendering shut off, I still see gdiplus.dll in the main thread stack trace sometimes. I'm not sure if that's significant or not, just thought I'd mention it ...

Hi,

I may have found a workaround for the problem plaguing some users including me, where after closing a CHM file generated by a Flare HTML Help project, the hh.exe process hangs, consuming 100% of one CPU.

I dug in with Process Explorer and found that it was stuck in the CRT shutdown code making ...

Ah, thanks for the tip, Lisa -- I didn't think to look there. The machine is blocked from Internet access, so I'll have to see about unblocking it (not likely though) or else getting the upgrade link some other way. The Check for Updates command comes up with an empty dialog, no link or anything ...

Here's a thought: you could run Microsoft's Process Explorer ( http://technet.microsoft.com/en-us/sysinternals/bb896653 ) on Flare; double click on the Flare process and go to the Threads tab; sort by the CPU column and use the Stack button to see what the busiest thread(s) are up to.

In my case ...

Hi,

Is there a list anywhere of the differences between Preview output and actual built output, at least for PDF and HTML Help targets? For example, I just ran into this issue:

http://forums.madcapsoftware.com/viewtopic.php?f=75&t=12730

The preview will not show the correct xref text (just the ...

To throw in my $.02 on several of these issues at once...

Re. the bugs: I probably reported a number of the same XML editor bugs in v6, and I've seen that some definite improvements were made in v7, though I agree there is still more work to be done if MadCap wants the navigation, keyboard ...

Hi Laura,

Thanks, that's good to know. In this case the Flare project is on a local hard drive on a "real" machine (not a VM). It is on an encrypted partition, though, but we've been using that setup for years and not had any performance problems there. I'll copy it to a "real" drive partition when ...

Update: after playing with this some more, I *am* seeing at least some of the margin properties take effect in the HTML Help output. Not sure why it wasn't working before, but I remember that the definition text left and bottom margins definitely weren't working when I first set up the Glossary ...