MadCap Software Forums

I am having this problem a lot recently also.
Wonder if that fix worked for you?

Can anyone please tell me why my Flare project hangs on this screen? See Attachment. I am using Flare 10 with TFS source control. Sometimes I have to unmap my project and then remap it to source control. When I do that, and try to open regular topics, this Scanning Import Files dialog appears random...

Thank you! I already have Word Template that I paste the content into so yes I will just have to make a 2 column version of that.

Hi, no matter what I try, I can't get a 2 column Word output to generate. The preview looks great, and if I use the page layout I created to generate a PDF is looks great, but Word never generates as 2 columns. Is this just a limitation of Word/Flare?

Thanks!

How to fix the cover page image resizing issue. 1.Open the Flare application. 2.Navigate to File>Options. 3.In the General tab deselect the option to Automatically resize low DPI images. 4.Click OK. From the version 10 Help: Starting with Flare Version 10, images that are below 96 DPI are rendered m...

It is still pretty soon to judge I think. We always upgrade to the newest version be leave the prior version installed, since you can have different versions installed.

I would like to know what release hiccups you have discovered or heard of. Do you have a link to the discussions? Thanks!

Hello, I am having this problem with the Do not include "Content" folder option checked. Can someone confirm if this is a bug? It seems that way to me because in Flare 9 the HTML5 outputs fine but in 10 it outputs EVERYTHING even with this option checked. Thanks!

I have run into this issue too and would look forward to having it resolved.

No this was the actual project, that you could download to your PC and open in Flare to see. It was like open-source help.

I have had this issue, and the only solution I have come to find is that I have capture profile settings that find the best medium between viewing a PDF on a screen vs. printing a PDF. How are your users going to use these PDFs? Are they going to view them on a computer or print them out? If the maj...

Thanks for pointing that out! I guess I assumed that we should always be setting a default style sheet for the target. But I will try not setting one, thanks!

Sorry the subject is so vague, what I am really asking about is the Flare application's help. I thought I remembered the actual help project for the Flare application being made available for download/access by users? There are some things in the Flare Application help that I really like and I was j...

Xref03.png So, I now realize that your Primary Target controls what style sheet your cross references originate from. However, when you are in the Cross Reference Editor, there is a drop-down menu that looks as if it allows you to change your style sheet. My question is, if you can only have one de...

I just wanted to thank you for this information also. It was exactly the answer I was looking for!

Thanks for clarifying!

Hi, this might not be the correct area to ask this question, but I thought it was relevant. What is the "needs pie" class?

Yes, I am sure that I did reimport.
Like I said the changes were in both projects style sheets they just were not showing in that cross reference list for my project.

I DID double check that it was listed under the correct medium (Default). I fixed this in a very odd and round-about way, just now. I opened the visual style editor in flare and saw that the xref styles were appearing in the global list of xrefs, but not in my project's list of xrefs. By chance I ha...

I have a project which is based off of a global template project, meaning we use the global project for all our styles and topic templates. Previously, I added a couple new cross references and updated the global project with them. Then I moved my project into TFS source control and upgraded to Flar...

This would be a good resource. Thought I might revive this thread.

The bluriness you are experiencing might be a combination of your 1.7 scaling and 200 dpi. Yes, previously I was capturing at 96 with no re-scaling and the print DPI was 300 and they were coming out blurry in the PDF. The problem I have, is if i have the DPI set at 96 for both Format and Flare Prin...

I am just wondering if anyone cares to share examples of profiles that they use in Capture? What works best for what medium... etc.. I had an issue with setting the print image DPI to 300 in the Flare Print setting. The images would look great when printed but when viewed on a computer screen the PD...

Thanks for your insight. I might try implementing some of those conventions!

Any update on this defect being submitted or addressed?

Do you have any update on this? We are on Flare 7 but we are also looking into using TFS for source control. If we ever update to 8 we do not want to have this problem also.