Search found 30 matches

by MinnesotaCory
Wed Mar 07, 2012 10:44 am
Forum: Flare's General Discussion
Topic: Upgrading from Flare 7 to Flare 8
Replies: 13
Views: 4514

Re: Upgrading from Flare 7 to Flare 8

If you create an HTML5 target it will cause Flare 7 to choke on the project.
The voice of experience,
-CK
by MinnesotaCory
Tue Mar 06, 2012 1:37 pm
Forum: Web-based Outputs
Topic: Can't Build Webhelp in Flare 8
Replies: 2
Views: 1641

Re: Can't Build Webhelp in Flare 8

Update:
I tried the HTML5 output an it finished with errors, all related to Mimic movies with long names/paths.
After fixing the errors I can publish the project as HTML5, but regular webhelp still dies in the same place.

Madcap support here I come.
by MinnesotaCory
Tue Mar 06, 2012 8:31 am
Forum: Web-based Outputs
Topic: Can't Build Webhelp in Flare 8
Replies: 2
Views: 1641

Can't Build Webhelp in Flare 8

One of my projects builds just fine, the other one has suffered multiple failures when trying to build with Flare 8. I was getting a lot of errors based on some linked mimic movies that were outside the project folder. I moved all of these files and fixed their links. This project builds as expected...
by MinnesotaCory
Tue Feb 14, 2012 3:57 pm
Forum: Web-based Outputs
Topic: 'Loading' image remains displayed after search
Replies: 19
Views: 7152

Re: 'Loading' image remains displayed after search

I continue to have this problem intermittently and have been unable to find a workaround other than restarting IE. Just thought I'd bring the topic back to life and see if anyone has discovered any other hacks.
Thanks,
-CK
by MinnesotaCory
Thu Dec 15, 2011 11:18 am
Forum: Web-based Outputs
Topic: 'Loading' image remains displayed after search
Replies: 19
Views: 7152

Re: 'Loading' image remains displayed after search

I build and publish my WebHelp output multiple times per day and this issue appears and disappears for my users at random. It doesn't even have the same results from one client to the next. I've been trying to gather more data for a bug report, but it is so intermittent I can't nail anything down. T...
by MinnesotaCory
Thu Nov 17, 2011 2:58 pm
Forum: Getting Started and Installation Issues
Topic: Windows Server 2008 R2
Replies: 2
Views: 2341

Windows Server 2008 R2

Has anyone run Flare on Windows Server 2008 R2? We plan to move our Authoring to a remote access machine as part of our disaster recovery plan and I can't find any reference to anyone attempting something like this. Are there any pitfalls I can expect from using Flare on a remote machine through a r...
by MinnesotaCory
Wed Oct 19, 2011 10:14 am
Forum: Importing
Topic: Importing from Wiki structure
Replies: 19
Views: 16190

Re: Importing from Wiki structure

I output a Knowledge Base using WebHelp. It is an intranet site with data about our client's products and services.
by MinnesotaCory
Wed Oct 19, 2011 9:38 am
Forum: Importing
Topic: Importing from Wiki structure
Replies: 19
Views: 16190

Re: Importing from Wiki structure

I imported about 1000 topics from a Confluence Wiki. After examining the confluence style sheet I created the styles that I needed, this eliminated the need to apply different styles. As far as removing the unnecessary junk, I did some find and replace (replace with nothing) along with a little manu...
by MinnesotaCory
Mon Aug 22, 2011 12:25 pm
Forum: Flare's General Discussion
Topic: Forum Issue - Using Search
Replies: 2
Views: 929

Re: Forum Issue - Using Search

This is a FAQ. Welcome to the forums.
For a list of good responses, see this topic: http://forums.madcapsoftware.com/viewto ... um+#p73911
by MinnesotaCory
Mon Jul 18, 2011 4:28 pm
Forum: Flare's General Discussion
Topic: Trademark and other symbols display improperly in IE
Replies: 23
Views: 14025

Re: Trademark and other symbols display improperly in IE

I don't know why this would have changed, but adding the Meta tag fixed the problem.
Thanks Rob!
by MinnesotaCory
Fri Jul 15, 2011 1:53 pm
Forum: Flare's General Discussion
Topic: Trademark and other symbols display improperly in IE
Replies: 23
Views: 14025

Re: Trademark and other symbols display improperly in IE

That was one of the first things I checked. See image: Unicode.png The bullet list item below the View menu is supposed to be Schwan'sPay(tm). I find/replace away the curly quotes, but I need the TM to function as it does on my other site. Another note for today, I copied the stylesheet from the bro...
by MinnesotaCory
Fri Jul 15, 2011 11:34 am
Forum: Flare's General Discussion
Topic: Trademark and other symbols display improperly in IE
Replies: 23
Views: 14025

Re: Trademark and other symbols display improperly in IE

I use Calibri for nearly everything on the site. I tried changing my <p> style to Georgia and had the same problem.
I have a support ticket pending.
by MinnesotaCory
Thu Jul 14, 2011 10:50 am
Forum: Flare's General Discussion
Topic: Trademark and other symbols display improperly in IE
Replies: 23
Views: 14025

Re: Trademark and other symbols display improperly in IE

I tested the issue using a sample project and all characters display fine. I made sure to apply the same skin, just in case. I also tested this with another project that used the original (malfunctioning) project as a template. This also displays all characters correctly. Any lead on this issue woul...
by MinnesotaCory
Wed Jul 13, 2011 1:55 pm
Forum: Web-based Outputs
Topic: Force Reload of TOC after publishing new content
Replies: 20
Views: 12801

Re: Force Reload of TOC after publishing new content

For me it forces a reload of the whole frameset. I do remember having problems with browsers that were already running on a cached copy after I added the code. After re-starting the browser it reloads the whole frameset every 5 minutes.
by MinnesotaCory
Wed Jul 13, 2011 1:23 pm
Forum: Web-based Outputs
Topic: Force Reload of TOC after publishing new content
Replies: 20
Views: 12801

Re: Force Reload of TOC after publishing new content

This is what I have in my MasterPage(s) to force a reload every 5 minutes and prevent caching. I did some digging and I think I found this on http://www.w3schools.com <head> <meta http-equiv="refresh" content="600" /> <meta http-equiv="pragma" content="no-cache&quo...
by MinnesotaCory
Wed Jul 13, 2011 12:17 pm
Forum: Flare's General Discussion
Topic: Trademark and other symbols display improperly in IE
Replies: 23
Views: 14025

Re: Trademark and other symbols display improperly in IE

Flare 7.1 Here's the topic I created to test the problem: <?xml version="1.0" encoding="utf-8"?> <html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" MadCap:lastBlockDepth="2" MadCap:lastHeight="385.6667" MadCap:lastWidth="1600&...
by MinnesotaCory
Wed Jul 13, 2011 9:18 am
Forum: Flare's General Discussion
Topic: Trademark and other symbols display improperly in IE
Replies: 23
Views: 14025

Re: Trademark and other symbols display improperly in IE

Tested on IE 8 running on WinXP also IE9 running on Windows 7. Both show the problem. Language would be US English. Here's the pre-header code block: <?xml version="1.0" encoding="utf-8"?> <html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" MadCap:last...
by MinnesotaCory
Tue Jul 12, 2011 2:51 pm
Forum: Flare's General Discussion
Topic: Trademark and other symbols display improperly in IE
Replies: 23
Views: 14025

Re: Trademark and other symbols display improperly in IE

As a test I inserted characters from the Insert>Character menu. Here is what it looks like side by side with the preview window:
Special Character Example.png
I can confirm it renders the output in IE exactly the same as the preview window.
by MinnesotaCory
Tue Jul 12, 2011 2:35 pm
Forum: Flare's General Discussion
Topic: Trademark and other symbols display improperly in IE
Replies: 23
Views: 14025

Re: Trademark and other symbols display improperly in IE

Sorry, I didn't make it clear. That was my first attempt, to do a search and replace from the current character to the quick character I inserted elsewhere in the document. It still displays incorrectly in IE. This appears in output (IE only) and in the flare preview window (IIRC this also uses the ...
by MinnesotaCory
Tue Jul 12, 2011 2:05 pm
Forum: Flare's General Discussion
Topic: Trademark and other symbols display improperly in IE
Replies: 23
Views: 14025

Trademark and other symbols display improperly in IE

I've recently discovered that some symbols are displayed improperly by Internet Explorer. I nailed down one of them (the apostrophe) by doing a global search and replace to eliminate any non-standard characters I may have pasted or imported from Word. I tried doing the same thing for the trademark s...
by MinnesotaCory
Mon Jun 27, 2011 1:02 pm
Forum: Web-based Outputs
Topic: Javascript Error in IE
Replies: 1
Views: 1181

Javascript Error in IE

We're getting this error in IE when trying to VPN into our intranet: "Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; BRI/1; MDDR; .NET4.0C) Timestamp...
by MinnesotaCory
Mon Jun 13, 2011 3:10 pm
Forum: Flare's General Discussion
Topic: Unused images
Replies: 8
Views: 3916

Re: Unused images

Inside Analyzer, double-click on "Unused Content Files" in the Analyzer Summary. Inside the "Unused Items" window there is a red 'X' to delete the unused files you have selected. The checkbox icon selects all visible rows. A good feature request would be to allow the user to appl...
by MinnesotaCory
Wed Apr 13, 2011 3:31 pm
Forum: Flare's General Discussion
Topic: Search function not finding all words?
Replies: 2
Views: 1085

Re: Search function not finding all words?

From Flare's internal help You are here: Features > Search > About Search 6.(Optional) Include stop words in search Flare has a "stop words" list behind the scenes that omits certain common words (such as "an" and "the") when users perform searches. However, if you woul...
by MinnesotaCory
Fri Apr 01, 2011 8:48 am
Forum: Web-based Outputs
Topic: Add a Search Box to Landing Page
Replies: 4
Views: 1803

Re: Add a Search Box to Landing Page

Ok, so I can get the search box and submit button to appear. They function normally, but the search results are still hidden in the navigation panel. I found a javascript call to open the navigation panel but I don't know exactly where to put it. I tried a workaround with a "Show Results" ...