MadCap Software Forums

I am looking for a report or some way to obtain a list of changes made to the help files from a certain date. I need to know the files that have changed, those that have been deleted, etc.

How can I find this information?

Thank you,
Susan

From my testing, it looks like the Flash Player is not installed on these other machines and that is why the SWF files are not showing.

Is there a way to include the SWF player in the Help file or should I be using a different format?

Thank you,
Susan

I use Hover movies in the help files to describe certain areas of a window. They are saved as SWF files.

All files show correctly in Chrome and Firefox. However, IE11 does not show the movies consistently. On one system, they all show correctly, on another they only show a few, and on a third PC ...

I found the fix. For some reason the pane size decreased to 0 when I rebuilt the help system. I have no idea why since this help file is one that I copy and then adjust for the next release and I have never had this problem before.

I am using MadCap Flare 9.1.2. If I open my help file that has not been rebuilt recently and view it, the navigation pane shows the contents of the help file without incident.

However, if I build the help file and try to view the help file (it is a WebHelp target) the navigation pane disappears and ...

I am creating a large help system and when I include screenshots of the product they are links in instructions rather than imbedded in the instructions.

I first create a separate topic for the screenshot and add a link to the instructions. I have created the link as a pop-up window but I would like ...

Yes, thank you. This is correct. I know what I need to do now.

Our WebHelp includes several SWF files created in MadCap Mimic. These files show screenshots and as the user moves his mouse over the screenshot, certain descriptions open that explain sections of the window. While testing our help files on my iPhone, I noticed that these files do not show at all ...

That was it!! Thank you! It changed from MCToggler to MCToggler_0.

Hi all, I set several toggled text to expanded by entering this script on each page in which I needed the text expanded:

<script>
{///*<![CDATA[*/
for (i=0;i<document.links.length;i++) {
if (document.links .className == 'MCToggler') document.links .click();
} } ///*]]>*/
</script>

Since I have ...

Is there a way to assign a keyboard shortcut to a custom text or paragraph style? I have a certain style I use for field names and I would really like to be able to use a keyboard shortcut instead of the style menu each time I need it.

Many thanks,
--Susan

I am using thumbnails in a WebHelp system that show the larger image when the mouse hovers over the thumbnail.

How can I change the way the larger image shows when the mouse hovers over the thumbnail? Right now, the larger image covers the step that pertains to it and I would like the step to show ...

When a user clicks an index keyword, is there a way to highlight the paragraph where the index keyword is entered?

Awesome! Thank you so much.

I have noticed that if a user clicks through the help system using the links within each topic, my contents panel on the left does not open the book where the user navigates to. For instance, in the screenshot, you can see in the breadcrumbs area that I clicked in Learn More, then Learn More ...

I am creating both a help file and a PDF from the same topic files. I need to add a print TOC that only includes topics added to the PDF target. All topics use the H1. How do I include some topics in the TOC and not others?

Thanks very much!

I have certain topics that include a toggler. In Help, I need the toggler text to be automatically open when the topic is open (I have inserted javascript for that) but in the print medium I need to be able to format the MadCap:Toggler text differently. I have changed the margin-top for MadCap ...

So, I got this to work with the MadCap:DropDown style but I had to change all the drop-downs to Toggles so that I could add some script that allows the toggles to be open when the page is first opened, but can then be closed if the reader wants to close them.

I tried to set the Page Break After ...

Thank you! That works perfectly.

I am creating a PDF from some of the topics created in my Help. I need to insert a hard page break to keep headings with the correct content but I also need to format the same headings as drop-down text. I have added a hard page break by formatting the paragraph to always have a break before it ...

How do I add a search to favorites? I see how to add it in Flare when I am using it but I do not know how to allow a user to add a search to favorites when using the Help file I generate from Flare. I am using Flare v5.0.1.

Oh. That makes sense. But, my boss doesn't like it. Is there any way I can prevent that from showing?

The error javascript:void(0); shows at the bottom of the window when I hover over dropdown text on one page of the help system. Does anyone know what might be causing this?

Right. I understand that, but I don't link to any of the file types that would cause this error. How do I locate the files that are causing this error?

Awesome! Thank you so much. I have one additional question... I am also getting this error, "This project contains topics with hyperlinks to non-HTML files and MOTW is enabled. These hyperlinks will not be functional in Internet Explorer."

I have received this error before because I had email ...