MadCap Software Forums

Thanks for your feedback, Steve. I'm afraid that's going to be how it is. Even though the content is relatively small, I think that the actual process of integrating the content into Zendesk takes some manipulation on the Zendesk side of the connection, and so it will take about the same amount of t...

I am trying the Zendesk output in Flare 2020r3. I must say that I like the process; so much better than working with Zendesk's editor. The one thing I am not keen on is the publish speed: it takes about 26 minutes to publish one page or ten pages, where the build only takes a few seconds. (I did not...

I did a rebrand a couple of months ago, including my Favicon skin, and it was working fine. Today I went to double-check that I had the correct icon, and the blank skin editor appeared. The XML looks correct (there is graphic data and components set to be in place). I created a new Favicon skin, and...

I'm going to disappoint you (or create your greatest challenge)... Note that I am offering this up because I am myself starting to use SVGs in earnest, and have hit some stumbling blocks as well. I am not an expert on SVG by any means, and I am lazy enough to have given up any in-depth research on m...

I am one of those sticklers; if I see a warning when I edit or build my output I want to know why, and fix it. Recently I had my hosting switched over to use secure https protocol instead of http (multiple reasons but the straw that did the breaking was that builds on MadCap Central--that uses https...

This worked beautifully for me, with this NOTE:

I generally code my tables by hand, and I omit the THEAD, TBODY, etc.

These scripts expect them, so I added them in (along with a comment in the HTML and the CSS so I would know why next time.)

Thanks, Dave, for this post and the follow-up.

My logo just wasn't displaying in the header. I couldn't figure out for the life of me what I was doing wrong. I was using SVGs elsewhere in my project, and my logo SVG displayed just fine in a browser. Using the Inspect tool I was able to replace the call for my header logo to use another SVG in th...

In general, yes you can apply multiple classes to any tag; in the example, both "fa" and "fa-commenting" are separately-defined classes. So you could write <i class="fa fa-commenting my-color-class" aria-hidden="true"></i> This will apply three tags: fa, fa-co...

I should have posted this some time ago...

My Japanese localizer told me that the content should be sorted by the first character of the string, so I used the "Sort As" Index Link for these entries. Something to keep an eye on in the future.

I am including an index page in my TopNav output. I have created a separate topic, added the IndexProxy, added the appropriate CSS to display the Index, and styled things to my desire. The only problem is that the linked topics appear in an order that I don't want and don't seem to have control over...

In order to report this as a bug, I created a small set of projects (English & Spanish) to demonstrate the problem...and found (gasp!) that in the new project it was working as it should (the Advanced > Language Skin localization was being used). Somewhere along the line I managed to muck up whe...

I am using the Select Language button on the topic toolbar to allow the user to change languages. I have added a Language Skin to my project (in the Advanced folder), and my edits to the Print and Search Submit buttons work just fine. Unfortunately, the text for the Select Language tooltip is in Eng...

As usual, by asking the question I have forced my brain into gear and found "a" or "the" solution. I was coloring my hovered link text this way: ul.navigation ul > li:hover { background-color: #156459; } /* This provides the background color for the list item */ ul.navigation ul ...

A picture being worth a thousand words: nested-topnav-menu.png I'd like the "parent" menu items to always be visible, either by making the intermediate green hover bars go away, or by keeping the yellow color for the text of the no-longer-hovered-yet-still-colored-like-it-is menu item. I a...

I also wanted to include an "index for index's sake" in my online output and spent some time digging into its guts to get a half-decent format. I added a separate page to my project with an index proxy; I have style="mc-index-headings: true;" because I like the individual letter ...

While looking for something else, I ran across this (over a year past the original post date), and I thought I'd share my solution. Instead of creating a new MasterPage, I added a new class on html (html.nosidemenu). My definition looks like this: html.nosidemenu ul.menu._Skins_SideMenu.mc-component...

RESOLVED! I figured this must be an issue between Edge and an installed font but I couldn't figure out what or why. When I opened the Fonts control panel, Arial looked just fine, and it previewed fine in other browsers, just not Edge. Some more Internet sniffing found this article: https://answers.m...

Sorry, I wasn't clear. The test project and sample code are right out of the box (a basic template), no @font-face involved. I did try just Arial in the font stack, with the same results. In the morning I will try just sans-serif and see where that gets me. Now my thinking is that Edge must need cer...

While this issue has been bothering me for some time (ever since Windows 10 came out!) I haven't had a chance to do any real investigation until recently. Microsoft Edge has never displayed fonts in my Flare help systems correctly; it seems to always display Times New Roman. I have seen similar beha...

Thanks, Chris; you made me realize that I actually could modify the hamburger and the menu "bar" in CSS. Like those bad guys in Raiders, I was digging in the wrong place! What I ended up doing was use Chrome to inspect the code & styles of a "normal" help system as I reduced ...

I am attempting to circumvent the ongoing issue I am having with extra-long menus in the top nav skin. In most of my projects I have 4 or 5 menus, which usually work fine in English, but when localized to German, French, or Spanish, I will invariably have something that word-wraps the menu at smalle...

In my Japanese PDF documentation, the index entries for Japanese terms are listed under a different character than their initial character. I have passed this issue back to my Japanese localizer to see if this is expected or if the label characters are a different form of the initial characters, but...

Often when I generate PDF output, my index ends up with boxed entries (see image). boxed_index_entries.png In addition, the section label ("D" in the example) should be bold. When I rebuild, the index looks correct. (It sometimes takes more than one rebuild.) I am convinced this is due to ...

Not fixed in 12.0.5991.25330. I just ran into this, too: I have a large image that I want the browser to scale, and have it be no larger than half the width/height of the original, so I can simulate HiDPI or "Retina" graphics. I don't have to have this, but I like the hi-res image (and it ...

After spending months redesigning our multiple help systems to use TopNav in Flare 11 (and now Flare 12), and asking for and not receiving assistance from our design department, I received a summons to a meeting to discuss changes to the work I'd spent months building and tweaking a template for. Th...