Search found 127 matches

by rmdavidson
Thu Nov 08, 2012 9:41 am
Forum: Web-based Outputs
Topic: Random Mini-TOC - 1 in entire WebHelp
Replies: 2
Views: 1005

Re: Random Mini-TOC - 1 in entire WebHelp

I kept playing with it and found out it showed up because there was only one topic under the book and the book was linked to a topic as well although I think it is more that the book itself links to something. When I added the link as a subtopic under that book there was no mini-TOC with that link, ...
by rmdavidson
Thu Nov 08, 2012 9:22 am
Forum: Web-based Outputs
Topic: Random Mini-TOC - 1 in entire WebHelp
Replies: 2
Views: 1005

Random Mini-TOC - 1 in entire WebHelp

I was going through my WebHelp and found one topic that has what appears to be a mini-TOC at the bottom. We don't use mini-TOCs in our Help, just Related Topic links. However, some topics have the green previous/next arrows at the bottom as well. This mini-TOC is new however. Any ideas where it came...
by rmdavidson
Thu Nov 01, 2012 11:42 am
Forum: Web-based Outputs
Topic: Control Print Output from ToolbarItem Print Icon
Replies: 5
Views: 1733

Re: Control Print Output from ToolbarItem Print Icon

I do have a pagebreak set to always before my H1 tags as the only place we use them is at the start of a topic and all topics start on their own page. Otherwise they all run together in the PDF. I set the breadcrumbs proxy in the masterpage to a ScreenOnly condition, but the best I can do is to prev...
by rmdavidson
Thu Nov 01, 2012 11:05 am
Forum: Web-based Outputs
Topic: Control Print Output from ToolbarItem Print Icon
Replies: 5
Views: 1733

Re: Control Print Output from ToolbarItem Print Icon

We just have WebHelp and HTMLHelp. We don't do printed output (neither did my last job), but I have a rough PDF style setup just for internal reviews before things get published. My PDFs don't have page numbers or the date though and those are being printed from the browser. I wasn't sure how much o...
by rmdavidson
Thu Nov 01, 2012 8:56 am
Forum: Web-based Outputs
Topic: Control Print Output from ToolbarItem Print Icon
Replies: 5
Views: 1733

Control Print Output from ToolbarItem Print Icon

Is there a way to control what is printed when a user clicks the print icon at the top of the help? Currently the first page includes the date, HTML title, and breadcrumb at the top and the URL and page 1/2 at the bottom with nothing in between while in this case the second page has the date and HTM...
by rmdavidson
Mon Oct 01, 2012 5:19 am
Forum: Source Control
Topic: Flare 7.2, Flare 8, and TFS compatibility issues
Replies: 7
Views: 5282

Re: Flare 7.2, Flare 8, and TFS compatibility issues

Hillary, We ended up downgrading my coworker to 7.2 so that we are both on the same version. We didn't want to pay for me to upgrade and to then still have issues. We don't have a subscription to Support and aren't allowed to send our files out or let anyone connect to us so we've had somewhat limit...
by rmdavidson
Thu Sep 27, 2012 6:30 am
Forum: Styles, Stylesheets and XML
Topic: Img max-width changing all classes, not just selected class
Replies: 1
Views: 1007

Img max-width changing all classes, not just selected class

I have several different classes for images in Flare and I've noticed when I changed the max-width in the Print medium it not only changes the class I am changing, but all of the others too. In other words, img.icon is 500 wide and so are my screenshots. I'd rather my icons not be more than say 30 w...
by rmdavidson
Tue Sep 18, 2012 1:51 pm
Forum: Microsoft CHM Help
Topic: Replacing topics in CHM with older version of topic
Replies: 1
Views: 1550

Replacing topics in CHM with older version of topic

Is there any way to replace topics in a CHM file with older versions? With the WebHelp we can just click and drag from an older copy of course, but how do we do this with a CHM? Someone mentioned using an HHP file to change it in HTML Help Workshop, but I can't find an HHP file. Ideas?

Robin
by rmdavidson
Thu Sep 13, 2012 5:13 am
Forum: Flare's General Discussion
Topic: Can I have two keywords treated like one?
Replies: 6
Views: 2048

Re: Can I have two keywords treated like one?

We are producing both WebHelp and a CHM. The CHM is supposed to be going away eventually.

Robin
by rmdavidson
Wed Sep 12, 2012 8:40 am
Forum: Flare's General Discussion
Topic: Can I have two keywords treated like one?
Replies: 6
Views: 2048

Re: Can I have two keywords treated like one?

For your synonyms, a synonym can only be a single word, so "magnetic stripe reader" won't work; although Flare doesn't show any errors to tell you that! Also, it may be useful to add a synonym for strip=stripe, if your audience uses both these terms interchangably. I had actually wondered...
by rmdavidson
Wed Sep 12, 2012 7:39 am
Forum: Flare's General Discussion
Topic: Can I have two keywords treated like one?
Replies: 6
Views: 2048

Re: Can I have two keywords treated like one?

I added a Synonym file with the group MSR=Magnetic Stripe Reader but when I search for MSR I get 7 results and when I search for Magnetic Stripe Reader I get 17 results (without containing quotes) and 4 results with quotes. Shouldn't I be getting the same results for each?

Robin
by rmdavidson
Wed Sep 12, 2012 7:23 am
Forum: Flare's General Discussion
Topic: Can I have two keywords treated like one?
Replies: 6
Views: 2048

Can I have two keywords treated like one?

This may be a dumb question and perhaps I've just forgotten since I haven't fiddled with the index much the last couple of months, but is there a way to get MSR and Magnetic Stripe Reader to act like the same keyword and return the same results without having to enter links for each? So that it know...
by rmdavidson
Tue Sep 11, 2012 7:08 am
Forum: Printed Documentation Targets
Topic: Flare Ignoring Print Medium - Using Default
Replies: 3
Views: 1543

Re: Flare Ignoring Print Medium - Using Default

I have managed to resolve most issues, by un-checking "Use TOC depth for heading levels" which I didn't think sounded relevant to my issues, but apparently at least partly was. I even scripted some of my own code in the internal editor, but I put exactly what the WYSIWYG controls had. Howe...
by rmdavidson
Tue Sep 11, 2012 6:58 am
Forum: Printed Documentation Targets
Topic: Flare Ignoring Print Medium - Using Default
Replies: 3
Views: 1543

Re: Flare Ignoring Print Medium - Using Default

I have gone into the Targets and assigned a medium, but they are all by project using a Master Stylesheet.

Robin
by rmdavidson
Mon Sep 10, 2012 12:32 pm
Forum: Printed Documentation Targets
Topic: Flare Ignoring Print Medium - Using Default
Replies: 3
Views: 1543

Flare Ignoring Print Medium - Using Default

I found a similar issue (Myriad Pro Cond font not working for print medium http://forums.madcapsoftware.com/viewtopic.php?f=6&t=7358 ), but I am also having other issues so I'm making a new topic. Although I am not using Myriad Pro, I am having the same issue in 7.2 where I changed the font from...
by rmdavidson
Fri Aug 31, 2012 7:33 am
Forum: Flare's General Discussion
Topic: Background Thread error messages - Compiled SOLUTIONS
Replies: 12
Views: 46829

Re: Background Thread error messages - Compiled SOLUTIONS

Has anyone had the message I've attached below? I didn't see it posted above. My coworker and I remapped multiple times on Monday and finally got TFS working better. We're actually seeing icons and things we didn't see before with regards to source control, etc (like actually seeing when the other h...
by rmdavidson
Tue Aug 14, 2012 5:43 am
Forum: Microsoft CHM Help
Topic: CHM Loads Wrong Topic
Replies: 7
Views: 5433

Re: CHM Loads Wrong Topic

One of the developers says it is supposed to be based off of keywords. So should using one topic per keyword work then as a lot of keywords have more than one topic using that keyword?

Robin
by rmdavidson
Tue Aug 14, 2012 4:59 am
Forum: Microsoft CHM Help
Topic: Differences in WebHelp & CHM content - should be the same
Replies: 4
Views: 3076

Re: Differences in WebHelp & CHM content - should be the same

It just wasn't publishing when I told it to. I tried multiple times before it actually did it. The destination was correct, but it wouldn't overwrite for whatever reason. I was looking at the time the folders were modified in the explorer and it wasn't changing. I wondered if Flare was getting confu...
by rmdavidson
Mon Aug 13, 2012 7:47 am
Forum: Microsoft CHM Help
Topic: Differences in WebHelp & CHM content - should be the same
Replies: 4
Views: 3076

Differences in WebHelp & CHM content - should be the same

Has anyone ever come across a situation where your WebHelp has one version of the topic, but the CHM is showing another? I don't have any conditions or anything set differently between what to publish or not publish in the different outputs. For some reason my WebHelp has the correct image, but the ...
by rmdavidson
Wed Aug 08, 2012 1:53 pm
Forum: Printed Documentation Targets
Topic: PDF Output - SLOW
Replies: 4
Views: 1924

Re: PDF Output - SLOW

Nita, I didn't see that one in my search results, thanks! However, I don't have any Captivate Files and no overly long tables (200 rows & only a few pages long). This is my first time using a PDF output with Flare as well as our main output is WebHelp and a CHM. I'm not aware of any scans being ...
by rmdavidson
Wed Aug 08, 2012 12:56 pm
Forum: Printed Documentation Targets
Topic: PDF Output - SLOW
Replies: 4
Views: 1924

PDF Output - SLOW

Does it tend to take several times longer to generate PDF Output than WebHelp? I'm trying to setup a PDF output for use when someone wants to send a topic from our Help to someone who can't access our help (password protected WebHelp & built into software). When I try View PDF Flare goes until i...
by rmdavidson
Mon Jul 23, 2012 9:47 am
Forum: Flare's General Discussion
Topic: Related Topics Not Working
Replies: 3
Views: 1980

Re: Related Topics Not Working

Version 7.2. Web Help and CHM When I click the Related Topics link the drop down doesn't appear. This is in the Web Editor where you click the icon at the top and the preview window pops up. Related Topics should work here. They always have until now. I've never had any sort of messages/warnings app...
by rmdavidson
Mon Jul 23, 2012 8:42 am
Forum: Flare's General Discussion
Topic: Related Topics Not Working
Replies: 3
Views: 1980

Re: Related Topics Not Working

My Related Topics still aren't working. Has anyone ever run into this?

Thanks,

Robin
by rmdavidson
Fri Jul 13, 2012 11:46 am
Forum: Flare's General Discussion
Topic: Related Topics Not Working
Replies: 3
Views: 1980

Related Topics Not Working

I added a Related Topics Control to a topic and when I preview the topic and click the Related Topics link, nothing happens. I removed the RT, re-added it, copied/pasted it into other topics I wanted to use it in, even closed Flare (7.2) and deleted my Analyzer, Output, and Source Control folders, b...
by rmdavidson
Mon Jul 09, 2012 2:08 pm
Forum: Styles, Stylesheets and XML
Topic: Table Cell Spacing
Replies: 1
Views: 1265

Table Cell Spacing

All, I am trying to mimic the styling of an existing topic by turning it into a table style so I can reuse it easily. Flare, however, isn't making this easy. I've been playing with padding, spacing, separators, colors...everything for at least an hour and even got a web dev to try to help thinking a...