MadCap Software Forums

Thanks for all the input.
Since the problem is still existing in Flare 2017 for us, I'll definitely have a look into that setting with our IT guys.

LynnEw18 wrote: Go to C:/Users/<your user name>/App Data/Roaming/MadCap Software/Flare.
Delete the Flare folder.

Sorry to reply to such an old topic, but I just wanted to thank you for this hint - that did the trick for me.

Hi there!

Just a quick question - did anyone ever get in touch with you regarding this issue or are you still using your workaround?
We seem to have the same problem now that we upgraded to Flare 12, and I'm not really keen on another workaround in our project

Thanks in advance!

My "Open topic with navigation" Link is displayed eventhough it shouldn't be. In my skin file I chose "Show navigation link at top of topic" as always, and normally Flare would handle this - but unfortunately since we upgraded to Flare 11 - it doesn't. I keep getting the error me...

Whenever I try to build my video collection I keep getting a script error. Unfortunately I only can provide a german screenshot of the error but it says something about an error in the " kinetic-v4.1.2madcap.js " script file concerning the property " toString " http://666kb.com/i...

I would like the link to open in a popup window that will overlay the WebHelp window - but so far, I'm only able to get it to open in a fullsize, separate window. This is ok, but not as seamless for the user, so I'm hoping to find a way to control the way that the hyperlink displays. Right-Click th...

Nevermind, thank you.
MadCap added a patch to their knowledgebase - see the post from MadCapJose for more info...
http://forums.madcapsoftware.com/viewto ... 25&t=16507

I guess that should help me with my problem

Right-Click the image and choose "Hyperlink Image" Set the option "Target Frame" to Popup That should do the trick - although I did not test it. However if the video size is bigger than the popups size it will not display all content. Maybe you can help me in return ;) - how did ...

I tried another approach this time. I put my Mimic output on my webserver and not inside my flare project and just load the movie.htm inside my topic frame which works just fine. The problem is - it works fine in IE and Opera but the video doesn't play in Firefox or Chrome, so I'm guessing the probl...

Hi, I encountered a problem when I tried to use Mimics HTML5 output in our Flare project. When I generated the HTML5 Flare output the .htm containing the video was all messed up and the links to the .css files and .js were screwed up or disappeared at all. What I did was - I just checked all the fil...

Yesterday we upgraded to Mimic 7 (from Mimic 5) and for obvious reasons I wanted to check out the HTML5 output. Everything works fine as long as I am recording new videos. But when it comes to render videos that were recoreded with Mimic 5 the build progress doesn't finish. It get's stuck at "G...

We are using this script for quite a while now and we really are satisfied with the results. Thanks for your work Scott. However there is one small issue: we often have syntax or code snippets starting with < in our documentation and whenever you search for something which is found in that code the ...

Well thank you for the quick reply. That's not really the answer I was hoping for, but thank you anyway for the explanation. I guess I'll go ahead and try to avoid linking inside the same topic. I don't want to write an extra script for this circumstance which doesn't occur that often anyway. Thank ...

If you place the bookmark inside the Dropdown body, the Dropdwon opens when you jump to to the bookmark, with one exception: if the link jumping towards the bookmark is in the same topic. Actually, linking to a bookmark in the same topic does work - in both WebHelp and HTML Help outputs (Flare v6)....

I'm no JS master, but I am working on my own custom solution. Let's see who gets there first--me or Flare's developers! Please keep us up to date regarding your scripting efforts! We are really longing for this feature! I was beaten to it! http://forums.madcapsoftware.com/viewtopic.php?f=9&t=15...

Wow, that's great news! I've been struggling implementing something similar myself, so I'm thrilled to take a look at your script! Thanks for your effort to improve working with Flare! By the way: I've just noticed that your script appears to fail when using Google Chrome. Don't worry - it's just an...

Ineffable wrote: I'm no JS master, but I am working on my own custom solution. Let's see who gets there first--me or Flare's developers!

Please keep us up to date regarding your scripting efforts! We are really longing for this feature!

I also did request this feature, but still I wanted to ask if anyone here uses some kind of workaround for this Issue? Lacking real javascript-knowledge I suppose you could trigger some script which highlights the term when the user searches. Does anyone use something similar or knows how to impleme...

Sorry for digging up such an outdated thread, but I'd like to ask if someone came across the same problem I did: The workaround presented by Jörg unfortunately doesn't work with the HTML5 output. Does anyone know another workaround to make sure I only get the text from the DropDownHead displayed in...

Hi Franky, thank you very much for you response. I was aware that I could specify custom Javascript in the skin but we were missing the wood for the trees and couldn't think of any way to adress the button. Your approach was exactly what we needed and with some modifications we were able to implemen...

Hi, we just recently updated to Flare Version 8 and changed our Output from "normal" WebHelp to HTML5 Output. My question is: Is there any possiple way to fire a javascript event (onClick or smth similar) when someone searches something in our WebHelp? In our old Output the Javascript was ...