MadCap Software Forums

Thanks for the suggestions.

Well, our customers have very different setups. Some use IE 7, some 8, some 9.
Not knowing exactly which version of IE our customers use, just wondering if it makes sense to use normal webhelp output. What do you think?

Anders

Hi Ramon

I use IE9, and I think some of my co-writers use IE8.

None of us use any custom javascript.

We have different help projects, some are very small with a few thumbnail pictures, others are medium large with many pictures and embedded video clips where the code refers to YouTube.
When I ...

Hi

Half a year ago the documentation group in my company started using MadCap Flare and we agreed on using HTML5 output.

However, we have experienced that the browser is "hanging" when viewing the help. Checking out the task manager, the CPU value is 4 and memory used is appr. 200.000 K. That is ...

Yes, and I have not found any settings in the skin, where I can adjust the size. I am starting to think that I can only change the size in the Default.htm file in the Advanced folder in the Output folder. This means I might have to do this manually everytime I make any changes

Anders

Hi
I am currently developing on online help for an iPad app (using WebHelp Mobile). When opening the help from the app:

1. When viewing the TOC, the right-arrows (to the very right) are not visible.
2. When viewing topics, the last 10 % (right side) of the skin/frame is sort of cut off, so that ...

Solved the problem myself:

1. Open the skin in the skin editor.
2. Select Style tab, then Home button.
3. Under Background Images, set all values to None.
4. Under General, set Label to None.

Remember to clear all browser data before viewing the changes in your browser. Otherwise, the Home button ...

How do I remove/disable the Home button.

I tried to remove the <styles> element from the skin related to the Home button, but when I regenerate the output, the Home button is still there.

Any ideas?

Thanks,
Anderss

Hi Kellie
Thanks for the tip and sorry for not replying before now. Have been away on travel.
I will try it out and see what I can do with EPUB.
Cheers,
Anders

MadCap Flare is still quite new to me, and I have experience creating HTML5 output for software.

In my company, we have developed an app for iPad, and we want to create a simple one page help file that very briefly explains what you can do with the app.

So 1 page and a close button.

How do I do ...

Thank you both. I see your points.

I will go for the snippet solution to support single sourcing

It seems to work for me. Thanks for the tip - so easy

In the help project I am currently working in, I have 3 TOC entries pointing to the same topic.

For some reason the breadcrumb trail only reflects 1 out of three TOC entries, regardless of how I navigate to the topic via the TOC.

Any clues?

I am a newbe in using Flare, and we (ScanJour) are currently in the process of making our online help "online".

There are a number of forms in our application which contain links to specific help topics. Being a newbe I just assumed that it is ok to use regular URLs. However, I am starting to get ...

Thank you both for the reply.

Basically, this is what I want to achieve:

In RH, I have assigned bookmarks to the headings in my topics. I use the bookmarks to facilitate navigation in the TOC. This means that when I drag a topic to a particular book topic in the TOC, automatically the bookmarks ...

In my team we are about to change to Flare from RoboHelp. Currently I am doing some preliminary testing on how to convert a RH project to a Flare project.

In RH I could easily drag bookmarks for a particular topic from the Project viewer to the TOC. Then, in the TOC it would be displayed as a ...