Search found 3 matches

by amykk
Fri Feb 05, 2016 1:55 pm
Forum: Web-based Outputs
Topic: Directing users to a newer version of help
Replies: 2
Views: 1188

Directing users to a newer version of help

We keep old versions of help on our web server for customers who are using old versions of our products. I'm trying to figure out a way to get users to the help for the current product version when they access an old version of the help. In other words, I want to offer them the choice to go to the ...
by amykk
Wed Oct 09, 2013 1:12 pm
Forum: Web-based Outputs
Topic: WebHelp not displaying in Chrome
Replies: 22
Views: 16324

Re: WebHelp not displaying in Chrome

I reported this to MadCap on Monday. It's a bug that popped up as a result of the latest Chrome update. Support says the dev team is currently working on a fix.
by amykk
Fri Oct 12, 2012 11:43 am
Forum: Web-based Outputs
Topic: Restricting access to WebHelp on production web server
Replies: 1
Views: 1015

Restricting access to WebHelp on production web server

I am working toward hosting our WebHelp on our company web server and calling it from our applications. There is concern about allowing our QA group to test the help called from the application before a release. Ideally, the QA group would be able to access the help (from a help menu and CSH) in the ...