MadCap Software Forums

Has anyone ever run into any issues when working with the multimedia formats (specifically the HTML5 Movie option)? I used to use an iFrame embed code for my product videos to embed them in the text editor of my individual Flare topics (they were hosted on a vimeo account) and they worked fine. Now ...

Even though I have a "workflow" description table heading defined in my stylsheet, when I view the published output it does not appear. Instead, flare places whatever topic I've added to the Workflow column in the previous Task column. All my other headings that I created for my relationship table ...

Thanks again Nita, we're pretty certain that the software is calling the help properly but I looked at the post you linked and think that may have something to do with it. Thanks for all your help!

Still no luck with this, and after getting coworkers to look into it it seems there is an issue with the HTML5 output - I should have mentioned that as soon as I publish using the webhelp target everything works fine.

Thanks Nita, that was going to be my next step! I'll look into the help link you gave, thanks for the reference.

When I view my published output from the software it's hooked up to it only loads the frame of my help site and no content. The TOC is there but is completely blank, as are the index and glossary tabs. When I view the output from my flare project everything is there, and when I view it from the ...

I couldn't find it in the HTML5 skin editor, I know there were ways to set it with the WebHelp skin but I couldn't locate it in the HTML5 one. I did manage to find the "just right" size for the image file so that is fits the way I wanted. Thanks for the reply and suggestion!

For the main page style element I have it set to an image. When I preview the output, my image is cut-off on the left hand side and then doesn't stretch across the whole web browser window. It seems to be tiled across the whole page. I've tried re-sizing the image but then I don't see the whole ...

That's perfect, thanks! One more question though, is there a way to alter this jQuery script to open the link in a new tab/window? I've tried a few things by my limited knowledge of jQuery doesn't get me too far.

I don't think so, but that may be an option if I can't figure out how to make the logo a clickable external link. What I'm trying to do is this:

When you view flare's online help they have their logo in the header (top left) and it is a clickable link that directs you back to the welcome page topic ...

I wish I could offer some advice on this, I'm just trying to bump this conversation up. Has there been any further development on this? We also use this feature in our web help and I'm really hoping a more permanent solution has been found!

I am working on a project for a product that will have an app available on a tablet device and will need documentation in some format. My question is, how do people working with professional apps commonly access the help?

One thing that makes this a bit tricky for me is that this product's app is ...