Search found 10 matches

by blackarmchair
Mon Mar 17, 2014 11:02 am
Forum: Web-based Outputs
Topic: "Access is denied" issue when attempting to publish
Replies: 1
Views: 1111

"Access is denied" issue when attempting to publish

Hey all, I'm having an issue when I attempt to publish some HTML5 targets and I figured I'd post the issue here to check for conventional wisdom before opening a support ticket.

I have several targets setup with with a "file system" type publish destination; this destination is a network drive I've ...
by blackarmchair
Fri Feb 14, 2014 2:08 pm
Forum: Web-based Outputs
Topic: Google Analytics Events and Tracking User-Entered Searches
Replies: 60
Views: 622879

Re: Google Analytics Events and Tracking User-Entered Searches

Thanks! I got it to work.

For anyone interested in the solution, simply add this to the toolbar.js file in HTML5 builds:

(function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s ...
by blackarmchair
Thu Feb 13, 2014 12:08 pm
Forum: Web-based Outputs
Topic: Google Analytics Events and Tracking User-Entered Searches
Replies: 60
Views: 622879

Re: Google Analytics Events and Tracking User-Entered Searches

It's frustrating because I'm so close!

The function works when you manually add the onclick attribute to the div element (like in notepad or something).

So it's just a matter of getting madbuild.exe to play ball.
by blackarmchair
Thu Feb 13, 2014 8:01 am
Forum: Web-based Outputs
Topic: Google Analytics Events and Tracking User-Entered Searches
Replies: 60
Views: 622879

Google Analytics Events and Tracking User-Entered Searches

Alright, so I want to track user searches using Google Analytics and I have it about 99% of the way. I'm just missing something relatively small (I think my Javascript-fu isn't strong enough).

In HTML5 output the search button is expressed as a <div> with the class of "search-submit", if I open-up ...
by blackarmchair
Mon Aug 12, 2013 12:12 pm
Forum: Analyzer's General Discussion
Topic: Analyzer won't open my project
Replies: 2
Views: 3535

Analyzer won't open my project

So, everytime I attempt to open one of my projects with Analyzer v6 nothing happens. There is no error message, nothing happens on-screen, just nothing at all.

This is especially weird because my co-worker is able to open the project in Analyzer with his computer (he has the same version as I do ...
by blackarmchair
Wed Jul 10, 2013 6:04 am
Forum: Web-based Outputs
Topic: Issue with context-sensitive linking breaking drop-downs
Replies: 1
Views: 1169

Issue with context-sensitive linking breaking drop-downs

Hey all,

I'm experiencing a strange issue with the drop-down menus in my project.

We are using an XML document to tie individual topic pages to page GUIDs in the application for which the help is written. So if a user clicks help on Page A, they get help for Page A; this has been a big hit ...
by blackarmchair
Tue Jul 09, 2013 7:35 am
Forum: Web-based Outputs
Topic: Issue with printing in HTML5 Output
Replies: 2
Views: 1506

Re: Issue with printing in HTML5 Output

Hey that worked, awesome!

Many thanks!
by blackarmchair
Tue Jul 09, 2013 5:49 am
Forum: Web-based Outputs
Topic: Issue with printing in HTML5 Output
Replies: 2
Views: 1506

Issue with printing in HTML5 Output

Hey all,

I'm having issues solving a small problem and I'm hoping someone has seen something similar before.

When I click the default print button from the toolbar in HTML5 the topic prints with all drop-downs collapsed. However, I do not want the drop-downs to be open by default when the user ...
by blackarmchair
Thu Mar 21, 2013 7:43 am
Forum: Styles, Stylesheets and XML
Topic: Issues getting the TOC to display in HTML5 output
Replies: 4
Views: 2783

Re: Issues getting the TOC to display in HTML5 output

It seems we may have the same issue. Flare 8 seems to work for me too and I do get that spin-y thing.

I'll submit a ticket too.

Thanks!
by blackarmchair
Thu Mar 21, 2013 7:17 am
Forum: Styles, Stylesheets and XML
Topic: Issues getting the TOC to display in HTML5 output
Replies: 4
Views: 2783

Issues getting the TOC to display in HTML5 output

Hey all,

This is my 1st post to this forum (though I've read many) so if it is in the wrong place Mod please feel free to move/delete.

I've been working with a large project that has historically been built in WebHelp output. I now have a requirement to produce the help in HTML5. To my horror, I ...