MadCap Software Forums

I found the solution now in the Flare Webhelp https://help.madcapsoftware.com/flare20 ... Server.htm and it worked perfectly

In my build logs from my HTML5 outputs I'm getting the message: Content Services 1.3.0 is required for this build. Closing Content Services 1.2.0... The version of my content services is indeed 1.2.0 (Build 16.0.7426.25547). This leads me to the question: How can I update the version of the content ...

I just wrote down my workaround to solve this problem in an other topic: viewtopic.php?f=40&t=33538&p=143979#p143979.

Hope it works for you too.

I had the same problem with my translator agency. Since my translator could not see any problems on his side, I had find a solution by myself. After some research I figured out that the problem was a missing xml-tag: mrk. This tag is not the xlf files that the translator is sending me. That's why li...

Hello madharrison Unfortunately, I can't help you with the problem. What I can do is confirm, that I have the same problem since the update to Version 2021 in my PDF output. In my case, the font-style of a paragraph is defined as bold in the stylesheet. If I use this paragraph and after the paragrap...

Same problem here. Text in images is not visible anymore in built output. MadCap already confirmed the bug to me: "Thank you for contacting MadCap Technical Support. I was able to replicate the same behavior on my end. It looks like this is due to a bug in Flare. Please note that I have documen...

Hi mymojo

There is a solution to "cut" the URL. It is described in this topic: viewtopic.php?f=9&t=16751&start=25

Hy Uwe

Did you get an answer for your question meanwhile? Are you using MS SQL Server 2014 for Lingo? Is it working?

Since the Version 2016 r2, you need to change the following code in MadCapAll.js if(L!=null&&P&&O){var U=y(X,true);L+=encodeURIComponent("?"+P+"Path="+U)} Change into this: /*if(L!=null&&P&&O){var U=y(X,true);L+=encodeURIComponent("?"+P+&...

Hi,

I've had the same issue. I found out, that the white background is printed when the setting for the image Compression (PDF-Target -> PDF Options -> Compression) is "jpeg".

With the value "Automatic" the background stays transparent.

Patrick

Has anyone found a solution to fix this problem? In my case, it seems as if Trados can't recognize the element MadCap:matchPercent="100" . Our LSP sees only a fuzzy match around 80% and charges us his work to controll those segments. Something we wanted to avoid by using a TM. Or maybe som...

Has anyone found a solution for this problem?

I think both formats were never supported in Lingo and they are both not on the list of supported files. Check the list of supported files here:

http://webhelp.madcapsoftware.com/lingo ... _Files.htm

In Flare 10, I deleted this entry in the file MadCapAll.js: ;K+=encodeURIComponent("?"+M+"Path="+Q) After the update to Flare11, I couldn't find the entry anmymore in the file and was therefor unable to delete it. And the problem is back again *argh*. On the other hand, it seems ...

I'm struggeling with the same problem at the moment. Our translation agency is also using Trados and we are maintaining our termbase in Lingo. It seems that the problem is (as you already mentioned) because of the two differen tbx formats (basic and default). Furthermore, I didn't find a suitable to...

There was recently an article in the MadCap blog about google analytics, including a description how to insert the script. I did it this way and it worked out fine.

http://www.madcapsoftware.com/blog/2014 ... analytics/

My supervisor recently came up with the idea to add chapter numbers to our HTML5 output. I told him that I need to do some research in this matter. I hope you can help me. At the moment, the numbers in the TOC of our PDF output is generated automatically. I think that's because of the function "...

hy kwag_myers Thanks for your help and your instructions how to fix this problem. Unfortunately, this is not the path I want to use. I don't want to edit the translated content since a) I'm not a translator and b) we pay our translator enough to do his job. Another point is that I would like to avoi...

Good morning At the moment, I'm trying to establish a TM with Lingo to minimize our costs for translation. The general idea was to translate resx-files (which are used for our software) and all the MadCap Flare files with Lingo and its TM. Until today, I only translated resx-files and saved the tran...

In our documentation, we would like to implement images (filtype PNG) which contain float charts (edited in madcap capture). These charts can be so detailed that they need a lot of place (in height). In the HTML5 output, this is not an issue at all, but in pdf output, the image is cut off at the bot...

We work with the responsive output. In our standard HTML5-Skin, we implemented a print button to print the topic. This works fine.

Does anyone know a workaround / option to hide this print button, as soon as the webhelp is displayed on a mobile device.

Thanks

Patrick

Hy techwriter31

I had the same problem recently. It turned out that I had to configure the filetype *.svg on the IIS.

http://stackoverflow.com/questions/1232 ... -localhost

kind regrads

Patrick

Hy everbody I browsed the forum as well as the online-help but couldn't find any help/solution. In the online-help (HTML5) I'm writing, I use a lots of drop-down text. Thanks to the funktion "expand all", the user can see all the content hidden in drop-downs. If the user klicks in one topi...

Hy Lisa

Thank you very much for your help. It is working pefectly now.

Hy everyone, In the HTML5-Help I'm responsible for, I'm using togglers. I'm struggeling now with adapting the look of the opened content of the toggler. In fact, I would like to have a frame around to opened content, but only around the content of the toggler and not the "head" of the togg...