Search found 15 matches

by CMTietgen
Fri Feb 02, 2018 1:34 pm
Forum: Flare's General Discussion
Topic: Changing Logo Image
Replies: 4
Views: 2194

Re: Changing Logo Image

Thanks. That's what ended up doing. I wish that drop down for Image selection was more intuitive and/or allowed you to pick an image you already added to your Content view without navigating all the way there via the file system.

It is what it is, though. :lol:
by CMTietgen
Wed Jan 31, 2018 1:45 pm
Forum: Flare's General Discussion
Topic: Changing Logo Image
Replies: 4
Views: 2194

Changing Logo Image

I am trying to change our company logo in the HTML5 Skin and I can find it in the Header > Logo section, but the Image drop down only contains a few images, none of which are the new logo which I added in Content Explorer in Resources > Images > HelpSystem.

This is where I see the old logo image ...
by CMTietgen
Thu Sep 14, 2017 12:22 pm
Forum: Getting Started and Installation Issues
Topic: Can't Uninstall
Replies: 1
Views: 2536

Can't Uninstall

I was going to upgrade from Flare 11 to 2017 r2, but I no longer see Flare in Control Panel > Uninstall Programs. Any idea on how I can uninstall it?
by CMTietgen
Mon May 12, 2014 1:26 pm
Forum: Web-based Outputs
Topic: CSH Topic Not Found Page
Replies: 1
Views: 970

CSH Topic Not Found Page

Is there a way to show a "topic not found" page for CSH links that may be broken instead of it going to root help topic? Or should I never really encounter this situation? Or should I always use Analyzer?

Having this ability would allow our users to report any broken links.
by CMTietgen
Thu May 01, 2014 10:08 am
Forum: Getting Started and Installation Issues
Topic: Installing and Update
Replies: 7
Views: 5563

Re: Installing and Update

ChoccieMuffin wrote:And DO install the update to 10.1, as it fixes several bugs and performance issues.
Roger that! :)
by CMTietgen
Thu May 01, 2014 6:16 am
Forum: Getting Started and Installation Issues
Topic: Installing and Update
Replies: 7
Views: 5563

Re: Installing and Update

Thanks, I hadn't considered that. But since we aren't very far into the development of our help system, I think moving to version 10 will be ok. I'll just need to make sure my project files are saved so I can use them in the new version.
by CMTietgen
Thu May 01, 2014 4:50 am
Forum: Getting Started and Installation Issues
Topic: Installing and Update
Replies: 7
Views: 5563

Re: Installing and Update

I really only want Flare 10 installed. Sounds like I just need to uninstall 9, the install 10. Thanks.
by CMTietgen
Wed Apr 30, 2014 12:08 pm
Forum: Getting Started and Installation Issues
Topic: Installing and Update
Replies: 7
Views: 5563

Installing and Update

Hello,

I have MadCap Flare 9.x and received and update for Flare 10. Do I need to uninstall 9.x before installing 10 or can I just install 10?

Thanks,
Chris
by CMTietgen
Wed Aug 28, 2013 1:37 pm
Forum: Web-based Outputs
Topic: Collapsible Section
Replies: 3
Views: 1504

Re: Collapsible Section

Ah, I would have never thought to look for Togglers. Thanks.

If I am using a TopicMaster page, which includes the breadcrumbs, topic body, mini-toc and topic toolbar proxies, can I somehow use/define the Togglers inside the topic body proxy?

NOTE: I created the TopicMaster page to show the ...
by CMTietgen
Wed Aug 28, 2013 12:06 pm
Forum: Web-based Outputs
Topic: Collapsible Section
Replies: 3
Views: 1504

Collapsible Section

Hello,

I am breaking my help topics up into the following sections:

+ OVERVIEW

+ SECURITY PERMISSIONS

+ USAGE

+ SPECIAL CASES OR ITEMS OF NOTE

+ RELATED TOPICS

I am at a loss on how to create a block of text that can be shown/hidden by clicking a plus symbol next to the headings. I tried ...
by CMTietgen
Wed Aug 14, 2013 6:45 am
Forum: Flare's General Discussion
Topic: Auto Index Sets Questions
Replies: 1
Views: 1580

Auto Index Sets Questions

Hello,

I am evaluating the Flare 9 product and I am trying to figure out how to create an Auto Index set to produce the output I want for my target of HTML5.

Question 1

Basically, I want my index to look like the following (dashes represent indentation):

Funds Transfer
----One-Time ...
by CMTietgen
Mon Aug 12, 2013 1:26 pm
Forum: Styles, Stylesheets and XML
Topic: Closed Book Icon Issue
Replies: 6
Views: 2527

Re: Closed Book Icon Issue

A quick update on this issue. I contacted support and it turns out I was setting the Closed Book Icon on the Toc Entry style, but I should have been changing the icon under the Navigation Panel > TOC styles. Everything is working correctly now.
by CMTietgen
Mon Aug 12, 2013 9:58 am
Forum: Styles, Stylesheets and XML
Topic: Closed Book Icon Issue
Replies: 6
Views: 2527

Re: Closed Book Icon Issue

Open your target. On the Target Editor's General tab, verify that the Skin field is pointing to your HTML5 skin. If it is already, then I'm not sure what else might be causing the problem. I'll try to think of other things to check.

I looked at the target and the Skin setting was "default", so I ...
by CMTietgen
Mon Aug 12, 2013 9:47 am
Forum: Styles, Stylesheets and XML
Topic: Closed Book Icon Issue
Replies: 6
Views: 2527

Re: Closed Book Icon Issue

Just a hunch. Are there more than one HTML5 skins in the project, and is your target pointing to the wrong one?

Well, when I look in the Project Organizer under the Skins node, I see a Default and HTML5 skin. All other changes I've made under the HTML5 skin have worked, except changing the icon ...
by CMTietgen
Mon Aug 12, 2013 7:46 am
Forum: Styles, Stylesheets and XML
Topic: Closed Book Icon Issue
Replies: 6
Views: 2527

Closed Book Icon Issue

Hello,

I am evaluating the Flare product and working on the branding part now and I am having issues getting the closed book icon to work.

I am producing HTML5 output and so I am editing the HTML5 skin that was created for my project. I go to the TOC Entry Style and set the Closed Book Icon to my ...