Search found 180 matches

by smajors
Tue Nov 12, 2019 10:34 am
Forum: Printed Documentation Targets
Topic: Should I create a Word target INSTEAD of PDF?
Replies: 5
Views: 2004

Re: Should I create a Word target INSTEAD of PDF?

I use the Word target rarely and only for one-off documents that don't necessarily need to be housed in my Flare project and don't need to be linked or cross-referenced anywhere (because it doesn't need to be published from Flare to any of my publishing targets like html). I created a Word template ...
by smajors
Fri Jun 14, 2019 1:07 pm
Forum: Flare's General Discussion
Topic: Which graphic software are you using?
Replies: 5
Views: 1944

Re: Which graphic software are you using?

SnagIt is all I've been using for 5 years in my current role. It works for about 95% of our screenshot needs so we've had no reason to switch to something else or purchase something different, such as Madcap's image editing tool.
by smajors
Thu Feb 28, 2019 8:14 am
Forum: Flare's General Discussion
Topic: New Folders/Books
Replies: 4
Views: 1718

Re: New Folders/Books

I've been able to change the icon before by going to the Project Organizer > open the Skin > go to the Styles tab on the left > Navigation then TOC entry > Icons. There's options to change the image for a closed book, open book, topic icon, and other options.
by smajors
Fri Nov 30, 2018 10:25 am
Forum: Flare's General Discussion
Topic: Broken Link missing file
Replies: 2
Views: 1373

Re: Broken Link missing file

Aha, that worked! Why didn't I think of that? :) Thank you!
by smajors
Fri Nov 30, 2018 8:05 am
Forum: Flare's General Discussion
Topic: Broken Link missing file
Replies: 2
Views: 1373

Broken Link missing file

Hi, I'm using Flare V11 and generated a report for broken links, also using the Project Analysis tool. The reports shows I have a broken link in one of my page layouts where I must have had a header logo image before and now it's no longer linking to the image. The image is still in my images folder...
by smajors
Tue Oct 30, 2018 12:32 pm
Forum: Web-based Outputs
Topic: Custom ToC Icon HTML 5 skin
Replies: 11
Views: 4511

Re: Custom ToC Icon HTML 5 skin

Do you have the option to expand the Toc Entry and see the Icons? I'm using version 11 and see this.
toc.png
by smajors
Tue Oct 30, 2018 10:13 am
Forum: Flare's General Discussion
Topic: cover page
Replies: 3
Views: 1491

Re: cover page

Similar to what Nita said, I typically include our company logo, title, and usually the date for a subtitle. Sometimes we'll include a photo on the cover along with the other items I mentioned. For consistency, most of our cover pages for different documents are the same besides swapping out the tit...
by smajors
Mon Oct 29, 2018 11:43 am
Forum: Importing
Topic: Word import: why won't my lists come in properly?
Replies: 7
Views: 4202

Re: Word import: why won't my lists come in properly?

I have another issues with lists I haven't come across in another thread. Sometimes there will be a random page break in the ordered list in my Word output. I'm not sure what's causing that but I've played with different css settings in my topic and reproduce the Word file and it still breaks up the...
by smajors
Fri Oct 26, 2018 11:06 am
Forum: Web-based Outputs
Topic: Exporting Online Help to Word or PDF
Replies: 2
Views: 915

Re: Exporting Online Help to Word or PDF

I'm curious to know how Madcap does it in the Flare v11 online help that I reference. I noticed they have a PDF button in some but not all of their web topics in the topic toolbar, and they also keep the print option to just print the web page and not save a pdf. flarev11_pdf_toolbar.png We currentl...
by smajors
Wed Oct 24, 2018 11:46 am
Forum: Printed Documentation Targets
Topic: Word Target files
Replies: 2
Views: 1214

Re: Word Target files

Ah, that took care of it! I'm glad it was an easy solution. Thanks so much!
by smajors
Wed Oct 24, 2018 10:27 am
Forum: Printed Documentation Targets
Topic: Word Target files
Replies: 2
Views: 1214

Word Target files

Hi, upon business request, I've been producing some Word files from Flare for review purposes only . Some SMEs prefer Word to review content for changes and insert text there rather than commenting in notes in an Adobe pdf file (also note we've tried Contributor in the past and they still prefer Wor...
by smajors
Thu Sep 06, 2018 12:55 pm
Forum: Flare's General Discussion
Topic: Possibility to automate option "Make paragraph item(s)"
Replies: 5
Views: 1675

Re: Possibility to automate option "Make paragraph item(s)"

I'm not sure if this is exactly what you're looking for or if it may be of any help but this article from the Madcap blog briefly talks about nesting paragraphs in lists.

https://www.madcapsoftware.com/blog/201 ... sequences/
by smajors
Thu Sep 06, 2018 8:12 am
Forum: Flare's General Discussion
Topic: Upgrade CRASH on spell check
Replies: 3
Views: 1443

Re: Upgrade CRASH on spell check

I'm glad this was already addressed. I've been having the same issue and am now trying to delete the folders to see if this resolves the problem. We'll see! Thanks for the tips!
by smajors
Fri Jul 20, 2018 7:06 am
Forum: Web-based Outputs
Topic: Tripane logo placment
Replies: 1
Views: 923

Re: Tripane logo placment

There are some settings within the skin you can change. Try this, open the skin you use for tripane in the Skins folder under Project Organizer. Then go to Styles > Header > Logo > Alignment.
by smajors
Fri Jun 29, 2018 12:52 pm
Forum: Styles, Stylesheets and XML
Topic: Popup images loosing quality
Replies: 6
Views: 2713

Re: Popup images loosing quality

I've found this also happens if you manually resize the image by clicking and dragging it rather than setting the size in css or within the properties.
by smajors
Wed Jun 13, 2018 10:47 am
Forum: Web-based Outputs
Topic: Expanding text moving to second line
Replies: 5
Views: 2951

Re: Expanding text moving to second line

I still have this issue of the expanding text body wrapping to the second line and can't figure out a fix. Maybe I will submit it to Madcap as a bug. I'm using Flare V11.
by smajors
Mon Jun 11, 2018 7:45 am
Forum: Web-based Outputs
Topic: Home page design inspiration
Replies: 6
Views: 2373

Re: Home page design inspiration

We also work with our Marketing/Communications department who have stock photos and other company approved photos that relate to our business. We work closely with them and the Web team so that our Online Help site and the separate company website have a similar look/feel, then users don't notice as...
by smajors
Thu May 31, 2018 2:01 pm
Forum: Printed Documentation Targets
Topic: page break after TOC heading
Replies: 2
Views: 1432

Re: page break after TOC heading

You might check the page break properties of your H1 style in the CSS. I checked mine and have the page-break-inside to "avoid". I'm not sure if this would resolve the issue but something to try.
by smajors
Tue May 22, 2018 6:55 am
Forum: Flare's General Discussion
Topic: Table of Revisions?
Replies: 5
Views: 1906

Re: Table of Revisions?

The description of the User field I found in Flare's online help. I had to look it up because nothing ever populates in that column for me. From my understanding it has to do with source control and the name of the user, but I don't have source control implemented so that must be why it doesn't popu...
by smajors
Fri May 18, 2018 1:25 pm
Forum: Tips and Tricks
Topic: Replicating an existing topic
Replies: 1
Views: 1548

Re: Replicating an existing topic

Are you pasting into the same project? Is the correct CSS associated and are you in the correct medium? It's possible there was inline formatting rather than CSS styles that were used in the original topic and those may not have copied over. Not sure but just a few things to check.
by smajors
Fri May 18, 2018 6:37 am
Forum: Flare's General Discussion
Topic: How to train an intern
Replies: 5
Views: 1900

Re: How to train an intern

I'm sure there are several different ways you could go about this but I'll include a few ideas I've implemented in the past. A checklist or list of items you should run through may be helpful. If they have had any experience with a content management system, I've found it's a quick transition to Fla...
by smajors
Thu May 10, 2018 12:25 pm
Forum: Flare's General Discussion
Topic: Table of Revisions?
Replies: 5
Views: 1906

Re: Table of Revisions?

I'm not sure if this is on the right track of what you're looking for, but I have a template in Excel I use for a similar purpose. If you have file tags set up and you go to the File List in Flare, you can choose to show/hide columns (including file tags) for each topic. You can select all files or ...
by smajors
Mon Mar 12, 2018 10:59 am
Forum: Printed Documentation Targets
Topic: Custom fonts do not display in PDF output
Replies: 16
Views: 18766

Re: Custom fonts do not display in PDF output

I've tried using the single quotes and this still doesn't resolve the problem for me. Any other tricks? I don't know how to reinstall the font but I can find it on my local machine when I do a Windows search for fonts it appears in the search results.I don't think the font was removed from my comput...
by smajors
Mon Mar 12, 2018 7:54 am
Forum: Styles, Stylesheets and XML
Topic: PDF font style missing
Replies: 0
Views: 798

PDF font style missing

Hello, and thanks in advance. I use Myriad Pro as heading style for only PDF output. The style was applying correctly last week. Today, I opened Flare and my PDF heading styles are only applying Arial font. I checked my local machine and found the Myriad Pro font. However, it's not an option as a fo...
by smajors
Wed Feb 21, 2018 1:45 pm
Forum: Flare's General Discussion
Topic: Reporting on Unused Images
Replies: 9
Views: 3996

Re: Reporting on Unused Images

No problem. It's easy to miss! :)