Search found 3925 matches

by RamonS
Wed Jul 20, 2022 2:13 pm
Forum: Simon's Career Network
Topic: Documentation Specialist at Tyler Technologies
Replies: 0
Views: 6536

Documentation Specialist at Tyler Technologies

We are in need of a full time Documentation Specialist at Tyler Technologies, see job posting below
https://www.tylertech.com/careers/job-l ... zoakfwb-01
by RamonS
Thu Aug 27, 2020 7:31 am
Forum: Microsoft CHM Help
Topic: Cleaning out Webworks junk
Replies: 4
Views: 11054

Re: Cleaning out Webworks junk

It compiles it ok...but it needs some testing. It is hard to tell if it is worth the effort to make it be good to go in Flare. Thanks for the suggestions.
by RamonS
Thu Aug 27, 2020 5:03 am
Forum: Flare's General Discussion
Topic: Are Madcap Flare URLs open to anyone with the URL?
Replies: 2
Views: 2267

Re: Are Madcap Flare URLs open to anyone with the URL?

This question comes up from time to time. If the help contains anything that will be of advantage to the competition then you may need to seek other ways of providing it. Even with authentication someone may download the whole help and pass it on. Obscurity is not effective security.
by RamonS
Thu Aug 27, 2020 4:46 am
Forum: Microsoft CHM Help
Topic: Cleaning out Webworks junk
Replies: 4
Views: 11054

Re: Cleaning out Webworks junk

I will look into that. I wish I could put this project on more solid footing, but after inquiring about delivery date and being told "yesterday" I had to use HTML Workshop and Notepad. I guess the 90s are back. I surprised myself by remembering how to do this.
by RamonS
Wed Aug 26, 2020 12:12 pm
Forum: Microsoft CHM Help
Topic: Cleaning out Webworks junk
Replies: 4
Views: 11054

Cleaning out Webworks junk

Got asked to add content to a CHM that I didn't touch in almost 2 years and that I do not have the original FM/WebWorks project for, but only the CHM. I managed to decompile the CHM, use HTML Workshop to make a project from it, import that into Flare 2020, and compile a new CHM. When I now open the ...
by RamonS
Tue Oct 29, 2019 6:50 am
Forum: Mimic Output
Topic: PDF output??
Replies: 2
Views: 28467

Re: PDF output??

Uhm...who are "they"? With a bit more context it might be easier to give advice.
by RamonS
Tue Apr 09, 2019 10:37 am
Forum: Getting Started and Installation Issues
Topic: Moving Flare+license to new computer
Replies: 2
Views: 6099

Re: Moving Flare+license to new computer

You got the procedure down...that is how I would do it. Key is unregistering on one box before registering on the other.
by RamonS
Tue Apr 09, 2019 10:36 am
Forum: Getting Started and Installation Issues
Topic: April 2019 release
Replies: 2
Views: 4152

Re: April 2019 release

In the past it was always recommended to update everyone at the same time. The newer version may make changes to project files and add content that is incompatible with the old version. I do not know if that is the case with the latest release. Make a backup of all projects and then try it out...alt...
by RamonS
Fri Mar 15, 2019 11:42 am
Forum: Web-based Outputs
Topic: Meaning of Build error 10086 One or more errors occurred
Replies: 15
Views: 14326

Re: Meaning of Build error 10086 One or more errors occurred

Yes, the limitation is 255 characters for commands and path. So depending on which operation is called using external tools the file path could be shorter than 255 and still run into problems because the overall length of command and path is too long. In Win 10 there is a setting that lifts this cha...
by RamonS
Thu Feb 28, 2019 9:11 am
Forum: Flare's General Discussion
Topic: Flare running very slowly
Replies: 2
Views: 2571

Re: Flare running very slowly

Do you have the project on a network share? Having the files locally will speed things up.
Other than that....virus scan going? Windows Updates? Anything else running that eats up resources and makes Flare (and other apps) come to a crawl?
by RamonS
Tue Feb 19, 2019 8:07 am
Forum: Microsoft CHM Help
Topic: Reverse engineering aliases from CHM
Replies: 6
Views: 9670

Re: Reverse engineering aliases from CHM

The original CHM was created with WebWorks from a FrameMaker project...and no, I don't have the FM project for importing, which wouldn't have helped me anyway since the mappings were made in WebWorks. KeyTools shows the ID - topic matches like this: 5521 = VTUG20_Students.03.51.html 5530 = VTUG20_St...
by RamonS
Tue Feb 19, 2019 6:51 am
Forum: Microsoft CHM Help
Topic: Reverse engineering aliases from CHM
Replies: 6
Views: 9670

Re: Reverse engineering aliases from CHM

Tried it and there is no Data folder created on decompile. So back to the original plan of patching things up manually...it will be a looong looong day. :roll: At least I will have a working Flare project in the end and unlike the old tech writer I will put a copy out on the network and into source ...
by RamonS
Tue Feb 19, 2019 6:32 am
Forum: Microsoft CHM Help
Topic: Reverse engineering aliases from CHM
Replies: 6
Views: 9670

Re: Reverse engineering aliases from CHM

Thanks! I give this a try. Did find KeyTools and using the analyze feature to find the alias map in the CHM, but that means reassigning the topics by hand. It is rather tedious work.
by RamonS
Mon Feb 18, 2019 12:47 pm
Forum: Microsoft CHM Help
Topic: Reverse engineering aliases from CHM
Replies: 6
Views: 9670

Reverse engineering aliases from CHM

Got a special project and need to remove content from a CHM, then recompile. Importing and decompiling the CHM was easy as was removing the content. Now hitting a road block with the aliases. After import there were not aliases and map IDs defined. I got the header file from the developer and that i...
by RamonS
Fri Feb 15, 2019 11:44 am
Forum: Printed Documentation Targets
Topic: (Free) PDF Editor for large files
Replies: 1
Views: 2477

Re: (Free) PDF Editor for large files

Turns out that Libreoffice Draw is working quite nicely for what I need to do.
by RamonS
Thu Feb 14, 2019 1:12 pm
Forum: Printed Documentation Targets
Topic: (Free) PDF Editor for large files
Replies: 1
Views: 2477

(Free) PDF Editor for large files

My former life as tech writer caught up to me and I am now asked to edit a rather large PDF (~800 pages) that I do not have any project files for. Pulling into most recent version of Word turns it into a totally garbled mess. I used AbleWord before for smaller PDFs, but with a phat file like this on...
by RamonS
Thu Feb 07, 2019 11:40 am
Forum: Flare's General Discussion
Topic: Tumbleweed... Where is everyone?
Replies: 10
Views: 5147

Re: Tumbleweed... Where is everyone?

Still around...but use Flare only for my hobby projects. My company decided against maintaining a traditional help file and instead wants to use videos and integrated assistance with WalkMe. Oh well, would have been a major task to redo the help anyway.
by RamonS
Tue Dec 18, 2018 3:12 pm
Forum: Web-based Outputs
Topic: Why Doesn't Clicking a Link to a Topic Open it in the TOC?
Replies: 2
Views: 2237

Re: Why Doesn't Clicking a Link to a Topic Open it in the TO

This might help
http://help.madcapsoftware.com/flare201 ... Topics.htm

The ToC sync works only when a topic is only included once in the ToC, otherwise there is no means to determine which entry to sync to.
by RamonS
Thu Nov 29, 2018 9:31 am
Forum: Getting Started and Installation Issues
Topic: do i need 2018 r2?
Replies: 2
Views: 3886

Re: do i need 2018 r2?

Installation is straight forward, at least it was in the past. Cannot speak as to how harmful it is to install, depends quite a bit on your project and how changes would negatively impact it. As far as I know, there is no need to install the update if you don't want to.
by RamonS
Sat Nov 03, 2018 7:00 pm
Forum: Flare's General Discussion
Topic: Anyone using Flare for an open-source docs project?
Replies: 7
Views: 6079

Re: Anyone using Flare for an open-source docs project?

Fair point, but the doc team could accept change requests and work those in. Many FOSS projects have a team of stewards that make sure that whatever gets submitted is not some junk that breaks a lot of other things. As I said, the goal is to provide better software with decent documentation. The rej...
by RamonS
Sun Oct 28, 2018 4:24 am
Forum: Flare's General Discussion
Topic: Anyone using Flare for an open-source docs project?
Replies: 7
Views: 6079

Re: Anyone using Flare for an open-source docs project?

Why is it the wrong tool? Use the best tool for the job. I do appreciate the keep things clean as far as open source goes, but don't let that get in the way of delivering great documentation for your users. Be one of the few FOSS projects where docs are not total crap (some still think that every us...
by RamonS
Sat Oct 06, 2018 3:48 am
Forum: Flare's General Discussion
Topic: Salesforce integration module pricing
Replies: 2
Views: 2439

Re: Salesforce integration module pricing

You want to contact MadCap sales about this. This is a peer to peer forum and while someone may know the answer, we cannot speak on behalf of MadCap.
by RamonS
Mon Sep 03, 2018 12:00 pm
Forum: Flare's General Discussion
Topic: Flare always switches back to Ribbon interface
Replies: 4
Views: 3170

Re: Flare always switches back to Ribbon interface

Are you running Flare as admin? Might be that the setting is stored in the registry that is read-only for non-admin users. Just a guess.
by RamonS
Sat Aug 04, 2018 12:33 pm
Forum: Tips and Tricks
Topic: Script Error
Replies: 2
Views: 3476

Re: Script Error

I think it has more to do wit what is in the script tags. Can you post the script here?
by RamonS
Thu Jul 19, 2018 11:50 am
Forum: Flare's General Discussion
Topic: Stop the internal text editor replacing spaces with tabs
Replies: 5
Views: 4037

Re: Stop the internal text editor replacing spaces with tabs

As mentioned before, XML is unaware of tab. Tab is unspecific as to what the tab width is. The tab width would need to get passed along with the text and CSS has other means to accomplish that. While it may not desired, Flare turns what gets pasted into valid XML. You could try using &#009 inste...