Search found 8 matches

by carrier_andrew
Thu May 14, 2015 8:17 am
Forum: Web-based Outputs
Topic: Different result on different browsers
Replies: 5
Views: 1693

Different result on different browsers

I'm using Flare V9, the issue I am having is with outputs generating different results on different browsers. All browsers have been cleared of cache and browser history before testing and taking these screenshots: IE IE.JPG Chrome Chrome.JPG FireFox FireFox.JPG The obvious difference are the (I'm a...
by carrier_andrew
Fri Sep 12, 2014 8:37 am
Forum: WebHelp Mobile
Topic: Mobile Issues
Replies: 1
Views: 3983

Mobile Issues

Hi, you might have noticed I'm hitting a lot of issues with Flare Mobile Outputs. Anyway, I'm trying to build a Mobile output, but most of my Topics don't appear in the TOC. The TOC is shared with an HTML 5 Output and all Topics show in the TOC when that is built. None are conditioned and I am sure ...
by carrier_andrew
Fri Sep 12, 2014 8:27 am
Forum: WebHelp Mobile
Topic: Various Mobile Output Questions
Replies: 2
Views: 4127

Re: Various Mobile Output Questions

I'm bumping this as I've yet to receive a response.

thanks
by carrier_andrew
Fri Aug 15, 2014 12:48 pm
Forum: WebHelp Mobile
Topic: Various Mobile Output Questions
Replies: 2
Views: 4127

Various Mobile Output Questions

I'm trying to do a couple of things: 1. Is there a way to align the Topic Toolbar to the right? I haven't been able to do so and I find having collapse/expand all and the home button all on the left makes things a little cluttered. 2. Is there a way to move the Home button somewhere else? This would...
by carrier_andrew
Fri Aug 15, 2014 12:41 pm
Forum: WebHelp Mobile
Topic: Cannot Add Topic Toolbar to Mobile
Replies: 3
Views: 3602

Re: Cannot Add Topic Toolbar to Mobile

I actually just created a new MasterPage and it now works. For some reason, the other one would not allow it. Now I share 1 MasterPage for Web and Mobile and it works perfectly.
by carrier_andrew
Thu Aug 14, 2014 12:00 pm
Forum: WebHelp Mobile
Topic: Cannot Add Topic Toolbar to Mobile
Replies: 3
Views: 3602

Re: Cannot Add Topic Toolbar to Mobile

I am, I put the Proxy in the header and in the body, neither would generate. However, when I put the same proxy in a specific Topic, it generates fine. I share my Master page with a HTML5 Output, would it be better to have 2 seperate Masters? One for HTML5 and one for Mobile? The shared Master curre...
by carrier_andrew
Wed Aug 13, 2014 1:03 pm
Forum: WebHelp Mobile
Topic: Cannot Add Topic Toolbar to Mobile
Replies: 3
Views: 3602

Cannot Add Topic Toolbar to Mobile

I've tried adding a Topic Toolbar using the Proxy and the Skin, but I am not able to see the toolbar when I create the Mobile Output. I also tried Proxy and skin individually, but received the same result. Can someone please let me know if they've ever encountered this issue?

Thanks,
by carrier_andrew
Fri Feb 28, 2014 10:16 am
Forum: Web-based Outputs
Topic: Publishing in Foreign Language creates character issues
Replies: 1
Views: 790

Publishing in Foreign Language creates character issues

I have one project which has both English and French topics. When use the publish option in Madcap it read the special characters é or à for example without an issue. However, when uploaded to the server the characters look more like é or Ã. Is this something that can be fixed in Madcap? I tri...