Search found 39 matches
- Wed Apr 12, 2023 6:32 am
- Forum: Web-based Outputs
- Topic: Capturing votes, feedback, and search results in HTML5 outpu
- Replies: 3
- Views: 1727
Re: Capturing votes, feedback, and search results in HTML5 outpu
We ended up using an in house solution via an embedded iFrame. I imagine the same thing could be done using Google forms assuming you could pass a few variables through to the form. We were able to pass through the topic title and the file name which was enough for us to identify the topic in questi...
- Tue Oct 18, 2022 7:38 am
- Forum: Web-based Outputs
- Topic: AWS Managed Elasticsearch integration
- Replies: 4
- Views: 3062
Re: AWS Managed Elasticsearch integration
Did anyone get this successfully up and running?
- Thu Sep 29, 2022 6:44 am
- Forum: Web-based Outputs
- Topic: ElasticSearch works only for single viewer
- Replies: 5
- Views: 1937
Re: ElasticSearch works only for single viewer
Turns out that a rather large PDF file that is included in the output was being indexed and failing to transfer during the process. Once I eliminated the PDF from the output things started functioning more or less as expected. Now the real question is, can this be deployed on Azure? Have you had exp...
- Mon Sep 19, 2022 6:15 am
- Forum: Web-based Outputs
- Topic: ElasticSearch works only for single viewer
- Replies: 5
- Views: 1937
Re: ElasticSearch works only for single viewer
I'm at my wits end with trying to get Elasticsearch up and running. I've been trying for weeks now to publish an Elasticsearch site but no luck. I think I've got everything on the server setup correctly, at least according to the instructions. Whenever I try to publish it gets 99% through the proces...
- Fri May 07, 2021 12:06 pm
- Forum: Web-based Outputs
- Topic: Capturing votes, feedback, and search results in HTML5 outpu
- Replies: 3
- Views: 1727
Re: Capturing votes, feedback, and search results in HTML5 o
For analytics, that's easy, you can use Google Analytics and build out reports any way you like in Google Data Studio, but I'm curious if anyone has found a good way to get reader feedback either through voting or comments?
- Fri May 07, 2021 12:04 pm
- Forum: Web-based Outputs
- Topic: Speed when publishing to Zendesk
- Replies: 3
- Views: 1761
Re: Speed when publishing to Zendesk
Zendesk also has limits on their APIs so Flare can only feed it content so fast, if it sends everything as fast as it can the Zendesk API will assume it's being attacked and shut things down, plus there are lots of steps involved in publishing to Zendesk from Flare.
- Mon Nov 16, 2020 11:55 am
- Forum: Printed Documentation Targets
- Topic: Making divs into full width tables
- Replies: 0
- Views: 682
Making divs into full width tables
When building a word target, divs are converted into single cell tables apparently. But how can i get these tables to either be the full width of the page? Essentially I want them to have the auto-fit to width of the page property so that the text doesn't wrap around them but instead starts below th...
- Wed Jul 22, 2020 3:26 pm
- Forum: Flare's General Discussion
- Topic: Bugs Publishing to Zendesk - Flare 2019
- Replies: 12
- Views: 7402
Re: Bugs Publishing to Zendesk - Flare 2019
@krcann the thing is, the only thing that really matters is the destination actually. Or perhaps the destination and the target together. But basically what is happening is that there is a madcap server out there that when you publish to zendesk, the Zendesk plugin actually reaches out to the madcap...
- Sun May 10, 2020 8:38 am
- Forum: Flare's General Discussion
- Topic: Bugs Publishing to Zendesk - Flare 2019
- Replies: 12
- Views: 7402
Re: Bugs Publishing to Zendesk - Flare 2019
@aviya z if you are using multiple TOCs to publish to zendesk then you’ll also want to have multiple publishing destinations, one for each TOC, otherwise you’ll end up losing content. There is also an option in the publishing destination to remove outdated published files. I would make sure that is ...
- Tue Apr 28, 2020 10:51 am
- Forum: Flare's General Discussion
- Topic: Bugs Publishing to Zendesk - Flare 2019
- Replies: 12
- Views: 7402
Re: Bugs Publishing to Zendesk - Flare 2019
@Aviya Z If you have the latest version of Flare and the Zendesk Connector your experience should be much more pleasant these days. If you have all the categories and sections already created you should just be able to publish again and all of the articles should publish. Do any of your articles pub...
- Mon Jan 27, 2020 12:57 pm
- Forum: MadCap Lingo General Discussion
- Topic: Does Lingo have any APIs available
- Replies: 1
- Views: 2187
Does Lingo have any APIs available
Does Lingo have any APIs that are available as we'd like to connect our Lingo data to another system to facilitate the translation effort? I couldn't find any documentation regarding Lingo APis but I'm crossing my fingers.
- Wed Oct 02, 2019 2:32 pm
- Forum: Flare's General Discussion
- Topic: Bugs Publishing to Zendesk - Flare 2019
- Replies: 12
- Views: 7402
Re: Bugs Publishing to Zendesk - Flare 2019
OK so i"ve had somewhat better luck with publishing to Zendesk using the Flare connector as of late. A good thing to know is that the mapping of Zendesk articles to Flare topics is linked to the publishing destination, so don't delete the publishing destination and don't rename it. Make sure th...
- Thu May 02, 2019 11:20 am
- Forum: Flare's General Discussion
- Topic: Bugs Publishing to Zendesk - Flare 2019
- Replies: 12
- Views: 7402
Re: Bugs Publishing to Zendesk - Flare 2019
I've had another duplicating post issue crop up with the Zendesk connector but I haven't quite sorted out where/what is causing the problem. In my situation I have two Zendesk sites: one for production, and one sandbox site for testing. I have one project with one target and two destinations. I can ...
- Thu May 02, 2019 7:37 am
- Forum: Flare's General Discussion
- Topic: Bugs Publishing to Zendesk - Flare 2019
- Replies: 12
- Views: 7402
Re: Bugs Publishing to Zendesk - Flare 2019
I was having the same problem. I determined that the "Require Sign in" option under Guide Admin Settings must be disabled, i.e. the public must be able to access the help guide at least while you are publishing content. Once you are finished publishing you can enable the feature again. Thi...
- Mon May 23, 2016 4:24 pm
- Forum: Web-based Outputs
- Topic: Setting the favicon in the address bar or tab
- Replies: 70
- Views: 84823
Re: Setting the favicon in the address bar or tab
@Dee Edit your master page with the internal text editor and add a link within the head tags as such: <head><title></title> <link href="../Stylesheets/basicstyles.css" rel="stylesheet" /> <link rel="icon" href="http://help.yourdomain.com/manuals/docs/Favicon.png&qu...
- Fri Apr 22, 2016 2:37 pm
- Forum: Styles, Stylesheets and XML
- Topic: Showing thumbnail images as full size in the XML Editor
- Replies: 4
- Views: 2603
Re: Showing thumbnail images as full size in the XML Editor
In the XML editor there is an option in the Show tags drop-down list in the topic toolbar that when enabled will "Show all images as thumbnails". However it doesn't appear to be working. When I have it disabled or enabled, the images in the XML editor when viewing my online HTML5 output ap...
- Sun Mar 20, 2016 8:43 pm
- Forum: Web-based Outputs
- Topic: Setting the favicon in the address bar or tab
- Replies: 70
- Views: 84823
Re: Setting the favicon in the address bar or tab
I'm not in front of flare at the moment but I believe that the top nav does not support that kind of global toolbar, which is no doubt why you are having difficulty finding it.
I'll have to verify this, but I guess you'll have to insert the JavaScript into the master page, hopefully that will work.
I'll have to verify this, but I guess you'll have to insert the JavaScript into the master page, hopefully that will work.
- Mon Feb 22, 2016 9:46 am
- Forum: Source Control
- Topic: Has anyone migrated to the Git integration?
- Replies: 41
- Views: 32499
Re: Has anyone migrated to the Git integration?
I've given Git a try with Flare and at least for my large project it just won't work. I might get commits to happen locally for awhile, but ultimately it's too slow and fails too many times to be something that I can deploy on an actual working/production system. Has anyone had better luck with TFS?...
- Mon Feb 15, 2016 10:41 am
- Forum: Web-based Outputs
- Topic: Setting the favicon in the address bar or tab
- Replies: 70
- Views: 84823
Re: Setting the favicon in the address bar or tab
Worked great! Props for figuring this out. Adding the favicon file to the Content folder of your Flare project will indeed push the icon file to your published output but it will not display by default on your browser without a reference to its actual location via a link in your page head section. T...
- Mon Nov 23, 2015 11:40 am
- Forum: Styles, Stylesheets and XML
- Topic: Nested lists, large images, body tag and max width
- Replies: 5
- Views: 2652
Re: Nested lists, large images, body tag and max width
This is not an answer. I am just wondering why you use max-width on the body tag instead of letting the natural wrap text take care of that. What is the advantage to doing that? Letting natural word wrap take care of things would be OK and would in fact wrap text properly, except that I find it a b...
- Tue Oct 27, 2015 10:06 am
- Forum: Styles, Stylesheets and XML
- Topic: (reset class) for an entire table
- Replies: 0
- Views: 648
(reset class) for an entire table
So importing some content ages ago from Word I'm now left with a number of large tables in which each cell of the table has local formatting applied. Obviously this isn't ideal for long term maintainability so I'd like to clear all of that local formatting out and just use the default styles in my s...
- Tue Oct 13, 2015 10:06 am
- Forum: Styles, Stylesheets and XML
- Topic: Nested lists, large images, body tag and max width
- Replies: 5
- Views: 2652
Re: Nested lists, large images, body tag and max width
Can you not just set it to a relative (%) value; e.g. img { max-width: 100%; } Then it'll never be wider than its container tag. Palm to Face! Thanks Dave that worked brilliantly. I realize I made a few assumptions that were totally incorrect. I had assumed that no value/default settings were the s...
- Wed Oct 07, 2015 1:41 pm
- Forum: Styles, Stylesheets and XML
- Topic: Nested lists, large images, body tag and max width
- Replies: 5
- Views: 2652
Nested lists, large images, body tag and max width
I've got some rather large images that I constrain using the max-width and max-height attributes depending on the dimensions of the image. I also restrict the body and html tags to a max width as well. Everything works fine until I start embedding images in nested lists. The images continue to be re...
- Thu Aug 06, 2015 9:55 am
- Forum: Printed Documentation Targets
- Topic: WORD Output- Figure Captions
- Replies: 16
- Views: 9089
Re: WORD Output- Figure Captions
No worries. I've enjoyed the conversation and managed to find a solution to my problem long ago.
- Thu Jul 30, 2015 9:02 am
- Forum: Printed Documentation Targets
- Topic: WORD Output- Figure Captions
- Replies: 16
- Views: 9089
Re: WORD Output- Figure Captions
Thanks for the great advice Nita. I actually already have implemented exactly what you described including the autonumbers, div and page break bits. Everything shows up nicely in Word when doing it like that. And I just figured out the solution to my problem. Ultimately I was trying to make a table ...