Search found 13 matches

by bgagne
Thu Sep 24, 2015 8:04 am
Forum: Tips and Tricks
Topic: Error found after extract PDF output from Madcap.
Replies: 2
Views: 3582

Re: Error found after extract PDF output from Madcap.

FYI, following up on a tip I saw on this thread https://forums.adobe.com/thread/1481428 I decided to try taking OUT my OTF font. I went to the stylesheet and changed "body" font from Open Sans to Times New Roman (ugly, but good for a test). Suddenly the problem with deleting pages from the resulting ...
by bgagne
Thu Sep 24, 2015 7:43 am
Forum: Tips and Tricks
Topic: Error found after extract PDF output from Madcap.
Replies: 2
Views: 3582

Re: Error found after extract PDF output from Madcap.

Hopefully it's not too late for a reply on this thread.

I'm having the same issue with Flare 11. Tagged PDFs have an error in them when I try to further manipulate the PDF in Acrobat.

Specifically, I'm trying to delete some pages in Acrobat and I get the error "An incorrect structure was found in ...
by bgagne
Tue Jul 07, 2015 6:37 am
Forum: Web-based Outputs
Topic: How do I see progress during publish via SFTP?
Replies: 2
Views: 1223

Re: How do I see progress during publish via SFTP?

Thanks for confirming that I'm not missing something Mike.

This seems like an unfortunate oversight in the system. :(
by bgagne
Mon Jul 06, 2015 11:02 am
Forum: Web-based Outputs
Topic: How do I see progress during publish via SFTP?
Replies: 2
Views: 1223

How do I see progress during publish via SFTP?

I have previously only used Flare to create PDF outputs, but now with top nav in Flare 11, I'm just about ready to launch our new online help! I'm testing with uploading to our sftp server to understand how well it works for automating publishing.

I'm new to publishing this way with Flare, and I ...
by bgagne
Thu Sep 04, 2014 9:31 am
Forum: Printed Documentation Targets
Topic: Oddly jagged bullet list in PDF
Replies: 7
Views: 2701

Re: Oddly jagged bullet list in PDF

Thanks! Understood re the xref text. :)

I'm actually not able to edit that space in any way from the XML editor (i.e. on the individual topic page). It doesn't appear and I can't seem to delete it from there. I'll need to go look at each topic and manually erase the space from within the text ...
by bgagne
Thu Sep 04, 2014 7:44 am
Forum: Printed Documentation Targets
Topic: Oddly jagged bullet list in PDF
Replies: 7
Views: 2701

Re: Oddly jagged bullet list in PDF

Thanks, that's a really good tip. I thought it might be the key, because at one point we did have breaks in our headings. I took a look, and there were no breaks.

But, really (really) strangely, that showed me the issue. There is a space before the heading text in some of the topics!

It must be a ...
by bgagne
Thu Sep 04, 2014 6:39 am
Forum: Printed Documentation Targets
Topic: Oddly jagged bullet list in PDF
Replies: 7
Views: 2701

Re: Oddly jagged bullet list in PDF

Thanks for the reply!

Those two are conditional. Here is the text view:

<p>Topics covered:</p>
<ul>
<li>
<MadCap:xref href="man_br_admin_connecting_to_admin.htm" class="xRef_NoNumber"><span style="color: #7fba00;" class="mcFormatColor">Connect to the Admin Interface</span>
</MadCap:xref ...
by bgagne
Tue Sep 02, 2014 6:41 am
Forum: Printed Documentation Targets
Topic: Oddly jagged bullet list in PDF
Replies: 7
Views: 2701

Oddly jagged bullet list in PDF

I am creating PDF targets for my manuals. (Currently this is my only output type.) I notice that bulleted lists are appearing oddly with the text jagged instead of in a single line, as though some of the items have a space before them.

poorly-aligned-bullets.PNG

I've checked the source and there ...
by bgagne
Thu Mar 06, 2014 12:15 pm
Forum: Flare's General Discussion
Topic: Keyboard stops working (Flare 10)
Replies: 19
Views: 8113

Re: Keyboard stops working (Flare 10)

FYI - Today, after the .NET update I haven't experienced any further instances of this issue.

Thanks again Rob!
by bgagne
Wed Mar 05, 2014 1:53 pm
Forum: Flare's General Discussion
Topic: Keyboard stops working (Flare 10)
Replies: 19
Views: 8113

Re: Keyboard stops working (Flare 10)

Thanks Rob!

I've installed .NET 4.5.1. I will report back tomorrow to let folks know if that resolved the issue for me!
by bgagne
Wed Mar 05, 2014 12:49 pm
Forum: Flare's General Discussion
Topic: Keyboard stops working (Flare 10)
Replies: 19
Views: 8113

Re: Keyboard stops working (Flare 10)

I tried various buttons on the ribbon and local topic toolbar after the last lockup without success.

In case it makes a difference, I'm on Windows 7, 64-bit.
by bgagne
Wed Mar 05, 2014 12:35 pm
Forum: Flare's General Discussion
Topic: Keyboard stops working (Flare 10)
Replies: 19
Views: 8113

Re: Keyboard stops working (Flare 10)

Ooh, thanks for the tip - I'll try that next time.

I'm pretty sure that I tried making something a bulleted list and that didn't fix it - but I'll try to find ones that do!
by bgagne
Wed Mar 05, 2014 12:11 pm
Forum: Flare's General Discussion
Topic: Keyboard stops working (Flare 10)
Replies: 19
Views: 8113

Keyboard stops working (Flare 10)

I've only recently started using Flare, but in the last month or so I never ran across this problem with Flare 9, but run across it multiple times per day with Flare 10.

My keyboard stops typing in Flare.

Sorry for the over-use of colour and italics there, but this is really very frustrating.

I ...