Search found 33 matches

by Matt Collins
Fri May 13, 2016 7:53 am
Forum: MadCap Pulse Server
Topic: Pulse using windows auth when SQL auth is specified in setup
Replies: 0
Views: 7237

Pulse using windows auth when SQL auth is specified in setup

I'm running into an issue where eventhough we're providing Pulse SQL authentication for the SQL database, it keeps trying to use the Windows credentials for the user attempting to configure it instead. This is causing Pulse to say it cannot read or write to the SQL database. Has anyone else run into...
by Matt Collins
Tue Jul 14, 2015 7:47 am
Forum: Printed Documentation Targets
Topic: background image size
Replies: 1
Views: 931

background image size

Is there an ideal background image size for pagelayouts? Flare keeps resizing the background images in our layouts and I can't find a way to adjust their size back to what we need them to be.
by Matt Collins
Tue Jul 07, 2015 10:45 am
Forum: Printed Documentation Targets
Topic: TOC and div issues in pdf output
Replies: 5
Views: 2699

Re: TOC and div issues in pdf output

That sounds like what I was doing wrong on my pagelayout, I also didn't have the ToC proxy topic linked into the ToC file (embarrassingly easy fixes). As for the background images not showing up, I discovered this was because my callout divs were set as display: inline-block; but switching them to b...
by Matt Collins
Mon Jun 22, 2015 8:02 am
Forum: Printed Documentation Targets
Topic: TOC and div issues in pdf output
Replies: 5
Views: 2699

TOC and div issues in pdf output

I'm running into two issues with my pdf output: 1. The TOC isn't generating in the output, even though I have a topic with a ToC proxy as the third page in the ToC file. 2. The background image for my callout divs is not showing up in the pdf output, does show up in HTML5. Here's what styling I have...
by Matt Collins
Thu May 07, 2015 6:59 am
Forum: Web-based Outputs
Topic: Flare HTML5 with SharePoint 2013?
Replies: 13
Views: 7575

Re: Flare HTML5 with SharePoint 2013?

I have not run into this issue, but I believe that is because our SharePoint administrators removed that restriction on our servers. I'm afraid I can't help beyond saying that. I will say that without that restriction, you can publish HTML5 output to a doc library and point links to the Default.htm ...
by Matt Collins
Wed May 06, 2015 7:39 am
Forum: Web-based Outputs
Topic: Flare HTML5 with SharePoint 2013?
Replies: 13
Views: 7575

Re: Flare HTML5 with SharePoint 2013?

You absolutely must be granted access to the files in SharePoint to do anything with them in Flare through the SharePoint Explorer. For example, if you have read only access, you'll only be able to copy content from the SharePoint files &;or use them as an import source and will not be able to p...
by Matt Collins
Wed May 06, 2015 7:36 am
Forum: Flare's General Discussion
Topic: Is these a size limitation on relationship tables?
Replies: 2
Views: 926

Re: Is these a size limitation on relationship tables?

I have no idea what I did. Wound up starting over and rebuilding both the relationship table and masterpage and somehow everything now works... which makes me nervous because I don't know what I did wrong the first time.
by Matt Collins
Tue May 05, 2015 8:32 am
Forum: Flare's General Discussion
Topic: Is these a size limitation on relationship tables?
Replies: 2
Views: 926

Is these a size limitation on relationship tables?

I'm trying to use a relationship table in a project to produce a "related links" section in some topics (not to be confused with the Related Links function). However, when I include the relationship table in my frameless skin target for publishing, the table does not appear. More over, the...
by Matt Collins
Mon May 04, 2015 6:48 am
Forum: Web-based Outputs
Topic: Flare HTML5 with SharePoint 2013?
Replies: 13
Views: 7575

Re: Flare HTML5 with SharePoint 2013?

I use this same approach for our team. I learned something from a fellow attendee at MadWorld: If you connect Flare to your SharePoint (using Flare's SharePoint Explorer) you can also have Flare publish directly to your SharePoint. To do this, create a destination for the SharePoint folder, set the ...
by Matt Collins
Wed Apr 22, 2015 6:49 am
Forum: Flare's General Discussion
Topic: Integrating Flare with API Manager?
Replies: 3
Views: 1275

Re: Integrating Flare with API Manager?

I mean an actual API manager that could be used to provide code samples as well as actual code to developers. The only example I think remember a name for right off is Akana's API management platform (https://www.akana.com/solutions/api-management).
by Matt Collins
Tue Apr 14, 2015 10:42 am
Forum: Flare's General Discussion
Topic: Integrating Flare with API Manager?
Replies: 3
Views: 1275

Integrating Flare with API Manager?

Has anyone tried integrating Flare with an application program interface (API) manager?

We're looking to try just that to handle any content that needs to go out to support our API. Looking to see if it's been tried before, what worked and what didn't, etc.

Thanks!
by Matt Collins
Tue Apr 14, 2015 10:38 am
Forum: Source Control
Topic: Using Jazz RTC for source control?
Replies: 0
Views: 1070

Using Jazz RTC for source control?

I've talked to a couple of folks who've tried using Jazz Rational Team Concert (RTC) for project source control with Flare, but looking to hear from more.

Has RTC worked as Flare project source control for you?

What issues did you encounter?

Thanks!
by Matt Collins
Wed Feb 04, 2015 12:26 pm
Forum: Web-based Outputs
Topic: Remove Search Widget from HTML5 target?
Replies: 7
Views: 2706

Re: Remove Search Widget from HTML5 target?

What if I wanted to move the Search widget from the header to the toolbar?
by Matt Collins
Thu Jan 22, 2015 12:03 pm
Forum: Printed Documentation Targets
Topic: Using endnotes instead of footnotes for glossary terms
Replies: 0
Views: 652

Using endnotes instead of footnotes for glossary terms

Is there a way to have glossary term popups turned into endnotes instead of footnotes in pdf output? The distribution of our glossary term pop ups (appearing on first mention only) is causing almost half of some pages to filled with footnotes. I'd like to change them to endnotes instead. This would ...
by Matt Collins
Wed Jan 07, 2015 1:11 pm
Forum: Single-Sourcing
Topic: The First Instance Conundrum
Replies: 4
Views: 3355

Re: The First Instance Conundrum

One followup: I recommend keeping your abbreviations in a separate glossary that you keep set as read-only (you can do this from the right-click Properties options in either Flare or Windows Explorer and it will take effect both places). This is because if the glossary is opened and a term that you ...
by Matt Collins
Thu Dec 18, 2014 1:26 pm
Forum: Contributor General Discussion
Topic: File format issues when receiving a review package
Replies: 1
Views: 1961

File format issues when receiving a review package

Hey, we've run into an issue where some of our SMEs laptops will change the extension on review packages from .fltrev to .html or .zip. I haven't nailed down why or what the common factor is either than it seems to happen on newer laptops.

Has anyone else run into this?
by Matt Collins
Thu Dec 18, 2014 1:23 pm
Forum: Contributor General Discussion
Topic: Dynamic help in Contributor
Replies: 2
Views: 2332

Re: Dynamic help in Contributor

Ah! That actually answers my question/solves my problem. Thanks, Nita!
by Matt Collins
Tue Dec 16, 2014 9:57 am
Forum: Contributor General Discussion
Topic: Dynamic help in Contributor
Replies: 2
Views: 2332

Dynamic help in Contributor

Has anyone ever tried to put something like the dynamic help in Flare into Contributor?
by Matt Collins
Tue Nov 04, 2014 8:12 am
Forum: Single-Sourcing
Topic: The First Instance Conundrum
Replies: 4
Views: 3355

Re: The First Instance Conundrum

Well, I have a solution, though it may not be entirely Kosher: How the sausage can be made: Create a set of snippets for abbreviations you use regularly. Create a snippet for each abbreviation, with the abbreviation inside <abbr> tags with the title value defined. Example: <abbr title"Hypertext...
by Matt Collins
Fri Oct 24, 2014 9:08 am
Forum: Flare's General Discussion
Topic: Integrating MadCap Flare files onto a SharePoint site
Replies: 1
Views: 1198

Re: Integrating MadCap Flare files onto a SharePoint site

Hey, Roy. I'm attempting a similar feat. If I meet with any success, I'll share what I can here. One note, the links you provide below no longer work (looks like that were targeting the Flare v7 help). Here's the v10 versions: MadCap Flare - About SharePoint Integration MadCap Flare - Connecting to ...
by Matt Collins
Thu Oct 09, 2014 8:50 am
Forum: Analyzer's General Discussion
Topic: Trouble exporting custom report
Replies: 0
Views: 1688

Trouble exporting custom report

I've created a custom report re: file tags and topic metadata, however I'm running into issue trying to export the report results from Analyzer v7 to Excel 2010. When I right click in the Report window after generating the report and select "Export to Microsoft Excel", the report in Excel ...
by Matt Collins
Thu Oct 02, 2014 7:47 am
Forum: Single-Sourcing
Topic: The First Instance Conundrum
Replies: 4
Views: 3355

Re: The First Instance Conundrum

Interesting... could a glossary term be but within <abbr> tags, or <abbr> tags within a glossary term? We're going to be using the <abbr> tags anyway for reasons related to accessibility (screen readers and the like).
by Matt Collins
Mon Sep 29, 2014 9:15 am
Forum: Single-Sourcing
Topic: The First Instance Conundrum
Replies: 4
Views: 3355

The First Instance Conundrum

In the world of single sourcing, how do you handle the issue of first instance rules, such as the use of ©,®, and ™ or spelling out an abbreviation or acronym? I tip my hat to Jose Sermeno and the folks at MadCap, they cooked up a javascript that will spell out abbreviations on first mention in ...
by Matt Collins
Fri Sep 19, 2014 9:49 am
Forum: Tips and Tricks
Topic: Tip: Styling conditions in HTML5 help
Replies: 17
Views: 18968

Re: Tip: Styling conditions in HTML5 help

Ok, disregard, I see what's going on now. What appears as "<p MadCap:conditionalText="Default.Comment">" in the topic in Flare will become something like "<MadCap:conditionalText data-mc-conditions="Default.Comments">". The issue I am having is that the condit...
by Matt Collins
Fri Sep 19, 2014 9:37 am
Forum: Tips and Tricks
Topic: Tip: Styling conditions in HTML5 help
Replies: 17
Views: 18968

Re: Tip: Styling conditions in HTML5 help

Also thought this might help, this is how the conditions look in the html tags (in Flare v10.2.1's text editor):
<p MadCap:conditions="Conditions.Comment">