MadCap Software Forums

The user that was having problems just tried another PC with Flare and it works fine.

I think your suggestion of reinstalling Flare using their profile will be the next step.

Thanks for your help.

UPDATE: Gave the user temporary admin rights and proceeded to reinstall under their profile. The ...

I do have administrator privileges, however the user doesn't. Although this shouldn't be a problem, 7 other users have the same access rights and are experiencing no problems.

I did select 'Everyone' during the installation process and have already tried reinstalling Flare onto the user's PC. The ...

Thank you for your replies.

I was in fact running .NET version 4, so I updated this to 4.5. However, the same error message still appears.

I am able to run MadCap Flare on my profile, but on another user's profile it displays the error message that was attached in my previous post.

Therefore I ...

Hi,

I opened MadCap Flare for the first time and I am getting an error message:

["MadCap Flare V10" encountered a problem and needs to close. We are sorry for your inconvenience.

System.InvalidOperationException occured at dd/mm/yyyy hh:mm:ss

Cannot set Visibility or call Show, ShowDialog, or ...