MadCap Software Forums

MadCap Fail, this entire 2017 release is plagued with issues.

Lingo not displaying "Synchronize TOC" titles correctly, only displays "[%=System.LinkedTitle%]" when trying to navigate through a TOC for translating.

All problems resolved!! Uninstalled 2017 r2 and went back a version, seems to have fixed all of my problems.

Turns out MadCap SQA didn't happen for the 2017 R2 release, oh wait we are the SQA on this release....damn it!!

Every time I click on a TOC to open it I get this error:

anyone have any clue on how to resolve this? This error is only produced in 2017 r2, in the previous version I have no issues opening TOC files.

Flare 2017 r2

Anyone have any success getting self-hosted MP4 videos to embed in Flare 12?

I understand how it works for hosted services which is great for some but not gonna work for me. We can not upload to hosted services such as Youtube so please do not refer out to to those instructions.

Hi, When using MadCap Mimic latest version on windows 7 machine, and selecting to record the full screen, the record button panel is stuck below the recording window so there is no way to hit record. Hot keys don't work either along with mimic icon context menu does not display options to stop, reco...

Hi, I can not get Flare to bind a project to Team Foundation Server, I keep getting the "Team Foundation Server cannot be reached" and its F'ing frustrating. Of course user documentation on binding a project was zero help when you have an issue as it only covers the basic "if flare wo...

I am having similar issues with just binding a project, I keep getting the "Team Foundation Server cannot be reached". Yet it displays fine in the sharepoint explorer. Im on day 2. Can we just start billing MadCap for time lost??

@Deepti: This worked for me, got it from MadCap support: Can you please ensure that you have both the Codec and the Encoder installed for Windows? Please visit your control panel (Control Panel > Programs > Programs and Features) to locate both of the following: Windows 7 Codec Pack Windows Media En...

After reinstalling the Windows 7 Codec from the link supplied in the note below and its working. Thanks MadCap support! ***From MadCap Support: Can you please ensure that you have both the Codec and the Encoder installed for Windows? Please visit your control panel (Control Panel > Programs > Progra...

Windows Media Encoder Error when trying to record a video Untitled.png Windows 7 Mimic 7.0.2 Full License As soon as the record button is hit I get this error: Windows Media Encoder is not working. B3.WindowsMediaEncoderKit to install WME and/or its Vista Hot Fix" I have removed and reinstalled...