Search found 68 matches

by Mike Kelley
Thu Aug 04, 2016 9:04 am
Forum: Flare's General Discussion
Topic: How to track user search terms with Google Analytics
Replies: 13
Views: 13637

Re: How to track user search terms with Google Analytics

Just bear in mind that it won't capture the search term if someone doesn't visit a topic. So if people search for terms that they can't find in your help, then you won't know about those. That's a good point. My previous solution was some JavaScript I wrote that transformed Flare's hash-based URL q...
by Mike Kelley
Wed Aug 03, 2016 9:47 am
Forum: Flare's General Discussion
Topic: How to track user search terms with Google Analytics
Replies: 13
Views: 13637

How to track user search terms with Google Analytics

Propeller-heads, I've written a new blog post detailing how you can track and capture what your users are searching for in your HTML outputs, with the help of Google Analytics. With search term tracking, you can better understand what your users are looking for and make improvements to your help sys...
by Mike Kelley
Wed Jul 27, 2016 10:24 am
Forum: Flare's General Discussion
Topic: Stop using archaic image maps and start using hover maps!
Replies: 8
Views: 5547

Stop using archaic image maps and start using hover maps!

Don't know what a hover map is? Check one out in action! https://jsfiddle.net/MikeKelley/Lesu3m0o/embedded/result/#Result Image maps haven't really been updated since their inception in HTML 3.1, 20 years ago. I got tired and frustrated with the awful user experience and decided to improve it. I dem...
by Mike Kelley
Wed May 04, 2016 3:01 pm
Forum: Web-based Outputs
Topic: Editing Master Page in the Output Files
Replies: 3
Views: 1217

Re: Editing Master Page in the Output Files

Sorry Jess, but the master page doesn't exist in the output. :( The master page is used as a template during builds and is applied to every topic page at build time. So any content you have on the master page is automatically inserted and applied to all topics in your help when you click "Build...
by Mike Kelley
Wed May 04, 2016 2:45 pm
Forum: Styles, Stylesheets and XML
Topic: Hide Font Awesome Styles in Style Dropdown
Replies: 10
Views: 5410

Re: Hide Font Awesome Styles in Style Dropdown

Welcome to the forum, Melissa! I'm glad to see you're successfully using Font Awesome! Unfortunately, that's kind of the price you pay - all of the styles defined in its stylesheets are loaded into the Style Picker. But, did you know the Style Picker accepts keyboard input? Meaning, after you bring ...
by Mike Kelley
Wed May 04, 2016 2:21 pm
Forum: Styles, Stylesheets and XML
Topic: The mysteries of bullet alignment
Replies: 9
Views: 8520

Re: The mysteries of bullet alignment

I'm having the same issue as the first poster. I tried Mike's suggestion to set the bullet image as a background image for the li style. But then, what do you do with numbered lists? The custom bullets will still show up there. I feel like there should be another way to position the custom bullet u...
by Mike Kelley
Mon Mar 21, 2016 1:25 pm
Forum: Web-based Outputs
Topic: Remove search bar from home page
Replies: 2
Views: 1935

Re: Remove search bar from home page

Here's what I think is an easier way to accomplish that goal: Find the StylesForHomePage.css file in Content --> Resources --> Stylesheets . Right-click the file and select Open with --> Internal Text Editor . Copy and paste this code at the top of the file: div.nav-search { display: none !important...
by Mike Kelley
Thu Mar 17, 2016 10:30 am
Forum: Web-based Outputs
Topic: Can't get footer to stay at bottom of page
Replies: 2
Views: 1814

Re: Can't get footer to stay at bottom of page

You're definitely on the right track. To make a footer attach to the bottom of the document, you definitely need to use absolute positioning, with bottom set to 0. However, if that element has ANY ancestor that is set to position: relative; then the absolutely positioned element will be positioned a...
by Mike Kelley
Fri Mar 11, 2016 11:10 am
Forum: Flare's General Discussion
Topic: Is there a way to filter a table by table headers
Replies: 8
Views: 5614

Re: Is there a way to filter a table by table headers

Dave, that's been my problem with RequireJS. I have different topics at different ToC depths that all need access to my RequireJS enabled jQuery plugins. One relative path isn't sufficient for all my topics. I haven't been able to figure out a way around that. I tried just hosting another copy of jQ...
by Mike Kelley
Thu Mar 10, 2016 2:21 pm
Forum: Styles, Stylesheets and XML
Topic: xref format changes at build
Replies: 4
Views: 2018

Re: xref format changes at build

By default, xrefs add the "on page X" after every xref in PDF output. The reasoning is for people that might print the PDF - they certainly can't click the link, so the "on page X" helps them to know where the link is pointing to. As far as I know, you cannot disable the "on...
by Mike Kelley
Tue Mar 08, 2016 1:52 pm
Forum: Web-based Outputs
Topic: Hotspots in images
Replies: 5
Views: 3479

Re: Hotspots in images

If there's more interest on this forum, I can package the script, helper tool, and CSS files with instructions on how to implement them into Flare and how to create your first hover map. Mike, maybe a little bit late to the party, but I'd love to know more on how you have implemented qTip2 in Flare...
by Mike Kelley
Thu Oct 22, 2015 1:35 pm
Forum: Web-based Outputs
Topic: <script> blocks can't contain > and < characters?
Replies: 3
Views: 2072

Re: <script> blocks can't contain > and < characters?

Have you tried wrapping the JS code in CDATA tags? <script type="text/javascript"> <![CDATA[ window.heap=window.heap||[],heap.load=function(e,t){window.heap.appid=e,window.heap.config=t=t||{};var n=t.forceSSL||"https:"===document.location.protocol,a=document.createElement("s...
by Mike Kelley
Tue Oct 13, 2015 9:19 am
Forum: Web-based Outputs
Topic: Relative paths in a snippet, include snippet in master page
Replies: 4
Views: 1601

Re: Relative paths in a snippet, include snippet in master p

Sorry for being short on details, I had started the post, was interrupted, and then had to leave work with my boss (we carpool) so I just hammered something out. Let me try to be a little more clear: I'm trying to replace Flare's TopNav with a customized TopNav solution. The intent being that we are...
by Mike Kelley
Fri Oct 09, 2015 2:09 pm
Forum: Web-based Outputs
Topic: Relative paths in a snippet, include snippet in master page
Replies: 4
Views: 1601

Relative paths in a snippet, include snippet in master page

I've placed a menu (<ul> list) in a snippet and included that snippet in the project master page. I thought Flare would figure out the pathing from the links in the snippet to their targeted topics, but it doesn't. I'm using a TopNav target with this folder structure: contentStructure.png This is ju...
by Mike Kelley
Fri Oct 02, 2015 8:30 am
Forum: Styles, Stylesheets and XML
Topic: Drop-down Head Class inheritance?
Replies: 9
Views: 4270

Re: Drop-down Head Class inheritance?

Try modifying the CSS in the text editor. Here's my CSS for dropdowns: MadCap|dropDownHead { padding: 4px 16px; text-shadow: 1px 1px 1px rgba(255,255,255,0.8); background: linear-gradient(#fff, #eee); box-shadow: 0px 0px 0px 1px rgba(155,155,155,0.3), 1px 0px 0px 0px rgba(255,255,255,0.9) inset, 0px...
by Mike Kelley
Thu Oct 01, 2015 1:09 pm
Forum: Styles, Stylesheets and XML
Topic: Table Header vertical separator
Replies: 1
Views: 1048

Re: Table Header vertical separator

You could set a style on the table headers to have a border-left-color: #fff; and border-right-color: #fff. That would give them a white border between TH cells.
by Mike Kelley
Thu Oct 01, 2015 10:45 am
Forum: Web-based Outputs
Topic: A different kind of responsive help?
Replies: 4
Views: 1210

Re: A different kind of responsive help?

Yes that's true, which is why I said it would take a lot more work and developer resources. Potential examples would be: ( NOTE: This solution would work only for tri-pane output) Apply classes to your ToC entries. Enable classes by adding them in the Styles section of the skin editor (TocEntry). On...
by Mike Kelley
Thu Oct 01, 2015 9:17 am
Forum: Web-based Outputs
Topic: HTML CSH - new topics, images, etc. don't display/error page
Replies: 1
Views: 648

Re: HTML CSH - new topics, images, etc. don't display/error

When checking in Flare output to source control, I've found it best to delete all the existing output, check that change in, then add the new output build and check it in. If you try that and it still doesn't work (but the output DOES work on your local machine), then your developers aren't properly...
by Mike Kelley
Thu Oct 01, 2015 9:09 am
Forum: Web-based Outputs
Topic: A different kind of responsive help?
Replies: 4
Views: 1210

Re: A different kind of responsive help?

Flare can't do something like that natively, but this is what came to my mind: You could condition your content for the various audiences (perhaps admin and user ), and create an output for each conditioned audience. Publish both outputs to the server, and then have the web developer link to whichev...
by Mike Kelley
Mon Sep 28, 2015 12:23 pm
Forum: Web-based Outputs
Topic: Problems with cross-frame references in Chrome
Replies: 2
Views: 1104

Re: Problems with cross-frame references in Chrome

Did you try putting that project output on a web server? I found that testing frame-to-frame JavaScript on a local machine or file server would yield those results. It's a security issue that IE hasn't bothered to patch. For me, the solution to that security issue was putting the content on an actua...
by Mike Kelley
Thu Sep 10, 2015 3:53 pm
Forum: Styles, Stylesheets and XML
Topic: How to override/change Styles.css
Replies: 6
Views: 4828

Re: How to override/change Styles.css

I recommend you try using the legendary Customising the Flare HTML5 tripane skin solution, developed by the equally legendary Dave Lee. His forum post is here , and his blog where he covers the solution is here . With Dave's method you can modify Flare's default skin styles or create your own for a ...
by Mike Kelley
Wed Sep 09, 2015 8:05 am
Forum: Web-based Outputs
Topic: Webfonts in TriPane skins?
Replies: 1
Views: 800

Re: Webfonts in TriPane skins?

I recommend you try using the legendary Customising the Flare HTML5 tripane skin solution, developed by the equally legendary Dave Lee. His forum post is here , and his blog where he covers the solution is here . I noticed your subject says "TriPane", but your post says "TopNavigation...
by Mike Kelley
Thu Sep 03, 2015 8:54 am
Forum: Styles, Stylesheets and XML
Topic: The mysteries of bullet alignment
Replies: 9
Views: 8520

Re: The mysteries of bullet alignment

The two best options I know of for aligning text with custom bullets are:
  • Use background-image instead of list-style-image, and then you can use background-position to adjust positioning of the bullet.
  • Set the line-height of the li to be the same height as the bullet image.
by Mike Kelley
Wed Aug 26, 2015 7:55 am
Forum: Styles, Stylesheets and XML
Topic: hard-coding table atttributes
Replies: 1
Views: 789

Re: hard-coding table atttributes

The inline attribute valign is deprecated, use CSS styling ( vertical-align ) instead. You say the other team needs "text in headers and rows Top aligned." This CSS code will do that: tr, th { vertical-align: top; } If you need this to apply to only certain tables, you can specify a table ...
by Mike Kelley
Tue Aug 25, 2015 4:08 pm
Forum: Web-based Outputs
Topic: Mini TOC within an online topic
Replies: 2
Views: 1082

Re: Mini TOC within an online topic

I use a 3rd party tool called Tocofiy (by Greg Franko). To implement it you need to include a stripped-down version of jQuery-UI (his script needs access to the Widget Factory) and the Tocify script. See it in action: https://i.imgur.com/AjySFop.gif At the end of my masterpage I put: <script type=&q...