MadCap Software Forums

I thought I'd remind Flare users that you can publish your Flare output and bring it into Zendesk. It's via our app Flare2Zendesk.
The advantages of bringing the content into the Zendesk support platform are plenty as you will increase self-service via web, widgets, email and others, whilst reducing ...

I have been receiving emails since the webinar has passed. Feel free to reach out to me, no matter how far past the original date, and we'll try and sort you out with a demo.

BTW both Madcap and Zendesk have seen the webinar and app. They approve and support our efforts (in a non official capacity ...

Hi Dorcutt,

We have made the app you referred to here. Please see this link in the forum: viewtopic.php?f=13&t=27835

Hi Derek,

We have made the app you referred to here. Please see this link in the forum: viewtopic.php?f=13&t=27835

@Condensery
We have made the app you referred to here. Please see this link in the forum: viewtopic.php?f=13&t=27835

We are presently close to publishing our Zendesk integration app that will take content you write in Flare and push it into Zendesk. Many companies love using Flare but also want the Zendesk benefits of ticket deflection, widget and full ticketing solution for customer support. Our app addresses ...

Hi all,



I have been involved in an online discussion this week regarding if it's possible to use Flare and Zendesk (customer support platform and help center) together. While there isn't presently a solution (we are working on it), I saw there was benefit in giving an introductory webinar on ...

Hi all,

I was recommended to post this webinar in this forum. I have been involved in an online discussion this week regarding if it's possible to use Flare and Zendesk (customer support platform and help center) together. While there isn't presently a solution (we are working on it), I saw there ...