Search found 25 matches

by sforsyth
Thu Nov 03, 2016 11:17 am
Forum: Web-based Outputs
Topic: Can you turn off search altogether?
Replies: 2
Views: 1534

Re: Can you turn off search altogether?

Thanks! We'll give that a try.
by sforsyth
Thu Nov 03, 2016 10:56 am
Forum: Web-based Outputs
Topic: Can you turn off search altogether?
Replies: 2
Views: 1534

Can you turn off search altogether?

Hi there We want to remove Flare's native search from our help because we are using a 3rd-party search tool that searches across multiple sites. Is there a way to entirely disable the search feature in Flare? It takes a while to publish all the SearchPhrase_ChunkXX files to our server and we'd like ...
by sforsyth
Fri Sep 16, 2016 11:06 pm
Forum: Web-based Outputs
Topic: Swiftype search in Flare output?
Replies: 1
Views: 1028

Swiftype search in Flare output?

Hey there, has anybody had success using Swiftype custom search in their Flare output? (see www.swiftype.com) We're testing it out and we love it, but including their script causes a bug with the TopNav output (the hamburger menu navigation sporadically breaks and so does the native search feature.)...
by sforsyth
Wed Aug 24, 2016 9:52 am
Forum: Web-based Outputs
Topic: TopNav target styles broken when lowercase file names on
Replies: 11
Views: 11999

Re: TopNav target styles broken when lowercase file names on

We worked around this issue by configuring our Apache server to use mod_speling. This causes the server to ignore case-sensitivity in file names.
by sforsyth
Tue Aug 23, 2016 3:12 pm
Forum: Web-based Outputs
Topic: Support for FTPS (FTP with tls)?
Replies: 1
Views: 1381

Support for FTPS (FTP with tls)?

Hi there, I need to migrate my Flare content to a new server, which uses FTP with explicit Auth (TLS). It doesn't appear that Flare 12 supports this feature with the current settings, but I was wondering if I'm missing something. Does anybody know if Flare can support publishing to servers that use ...
by sforsyth
Fri Jun 10, 2016 8:37 am
Forum: Web-based Outputs
Topic: TopNav target styles broken when lowercase file names on
Replies: 11
Views: 11999

Re: TopNav target styles broken when lowercase file names on

We are still using the workaround. There is an open ticket for this but I don't think it has been fixed yet :-( We haven't upgraded to Flare 12 yet, so I'm not sure if it's better or worse in the next version. The good news about the workaround is that we don't have to do it each time we republish t...
by sforsyth
Fri Dec 04, 2015 4:37 pm
Forum: Styles, Stylesheets and XML
Topic: Prevent file: from being appending to linked stylesheets?
Replies: 4
Views: 2087

Re: Prevent file: from being appending to linked stylesheets

Just wanted to post an update, since I figured out what was wrong with this while troubleshooting another issue on another thread. My server uses https, not http, so I needed to add https: (not http:) to the beginning of the URL. Mystery solved! Thanks to Dave Lee for helping me figure it out. I can...
by sforsyth
Fri Dec 04, 2015 11:35 am
Forum: Web-based Outputs
Topic: Embed Wistia videos in Flare
Replies: 7
Views: 4007

Re: Embed Wistia videos in Flare

Thanks Dave, that fixed it!

Our server does use HTTPS, so appending https (not http) does the trick. Thank you SO MUCH, that really solves a couple of problems for us!
Our entire doc team is doing a little happy dance today.

Sandra
by sforsyth
Thu Dec 03, 2015 10:09 am
Forum: Web-based Outputs
Topic: Embed Wistia videos in Flare
Replies: 7
Views: 4007

Re: Embed Wistia videos in Flare

Hi Dave, I'm certain that the issue is with the "http" part of the URL. I've tested it on our servers both from within Flare output and from some basic HTML files, and in both cases simply removing the HTTP from the URL causes the videos to load - and adding the HTTP prevents the videos fr...
by sforsyth
Wed Dec 02, 2015 12:54 pm
Forum: Web-based Outputs
Topic: Embed Wistia videos in Flare
Replies: 7
Views: 4007

Re: Embed Wistia videos in Flare

Thanks for your help Dave. The async="async" trick seems to work. Unfortunately though adding http: to the beginning of the URL doesn't seem to work with Wistia, as Wistia won't serve up the videos when http: is included on the URL. I had similar issues with our web fonts on typography.com...
by sforsyth
Tue Dec 01, 2015 4:59 pm
Forum: Web-based Outputs
Topic: Wish list for Top Nav beyond Flare 11
Replies: 30
Views: 22415

Re: Wish list for Top Nav beyond Flare 11

- provide a hamburger menu icon in the TopNav theme that is not white. (The white one does not look good on light-coloured themes) - make it so I can import my web fonts with a statement like this: @import url(‘//cloud.typography.com/1234567/1234/css/fonts/css'); Currently, Flare "helps" b...
by sforsyth
Tue Dec 01, 2015 4:08 pm
Forum: Web-based Outputs
Topic: Embed Wistia videos in Flare
Replies: 7
Views: 4007

Embed Wistia videos in Flare

Hi folks, I've been given some Wistia embed codes so that I can include some of our videos in the web help. The problem is, I just can't seem to figure out how to get Flare to accept the code. <script charset="ISO-8859-1" src="//fast.wistia.com/assets/external/E-v1.js" async></sc...
by sforsyth
Thu Oct 22, 2015 3:31 pm
Forum: Web-based Outputs
Topic: <script> blocks can't contain > and < characters?
Replies: 3
Views: 2072

Re: <script> blocks can't contain > and < characters?

Thanks Mike, that works! I knew there must be something obvious I was missing. :-)
by sforsyth
Tue Oct 20, 2015 12:22 pm
Forum: Web-based Outputs
Topic: <script> blocks can't contain > and < characters?
Replies: 3
Views: 2072

<script> blocks can't contain > and < characters?

Hi folks, I'm trying to insert an analytics tracking code into a master page using the <script> tag within the <head> tag of a master page. The <script> tag contains some javascript. The problem I have is that Flare is converting the > symbol in the javascript to > in the output. So... the javascrip...
by sforsyth
Fri Sep 25, 2015 3:21 pm
Forum: Web-based Outputs
Topic: TopNav target styles broken when lowercase file names on
Replies: 11
Views: 11999

Re: TopNav target styles broken when lowercase file names on

We submitted a bug report to MadCap for this one, but in the meantime my workaround is to duplicate the Skins folder on my web server and have a second copy of it where the names are capitalized to match the links in the generated HTML files. I'm looking into ways to pre-load the correct CSS files a...
by sforsyth
Thu Sep 24, 2015 5:40 pm
Forum: Web-based Outputs
Topic: TopNav target styles broken when lowercase file names on
Replies: 11
Views: 11999

TopNav target styles broken when lowercase file names on

We've upgraded to Flare 11 and are having a big problem with some of our old project settings. On the Advanced tab of the target, we selected "Use lowercase filenames", which always worked fine in Flare 10 and earlier, but in Flare 11 there seems to be bugs. The generated HTML files have t...
by sforsyth
Thu Sep 17, 2015 10:02 pm
Forum: Web-based Outputs
Topic: Top Navigation - Anchor Top Menu
Replies: 21
Views: 12742

Re: Top Navigation - Anchor Top Menu

This code just styles the .tab-bar, and you don't need to style the .main-section. It uses position:fixed instead of position:absolute, and uses the z-index to bring the content to the top. Basically, it fixes the tab bar to the top of the page and brings it in front of everything else, so the rest...
by sforsyth
Thu Sep 17, 2015 9:42 pm
Forum: Web-based Outputs
Topic: Top Navigation - Anchor Top Menu
Replies: 21
Views: 12742

Re: Top Navigation - Anchor Top Menu

This is a great post, but my page had a small bug when I followed the instructions in the KBA. If I viewed my page in Safari on a mac, and then zoomed out, the browser displayed white space in the bottom half of the browser instead of displaying more content. So, zooming out would make the content s...
by sforsyth
Wed Sep 16, 2015 11:59 am
Forum: Web-based Outputs
Topic: Top Nav searches - clinking results expand drop-down text
Replies: 5
Views: 3100

Re: Top Nav searches - clinking results expand drop-down tex

I just realized now that Flare is only expanding the text that contains the search results, which is what I was hoping for in the first place :D I didn't notice that was the case because my Top Nav help has search highlighting turned off, and the search terms we were using were littered all over the...
by sforsyth
Tue Sep 15, 2015 2:09 pm
Forum: Web-based Outputs
Topic: Top Nav searches - clinking results expand drop-down text
Replies: 5
Views: 3100

Top Nav searches - clinking results expand drop-down text

Hi there, I'm converting my Flare project to use Top Nav help, and we've been having a bit of trouble with the search. In the process of converting to Top Nav, we've been incorporating a lot drop-down text to replace smaller topics. This enables us to have fewer levels in the TOC hierarchy, which wo...
by sforsyth
Tue Aug 11, 2015 12:53 pm
Forum: Styles, Stylesheets and XML
Topic: Can you transform text to uppercase in the skin menu?
Replies: 4
Views: 2020

Re: Can you transform text to uppercase in the skin menu?

Thanks Mike! Looks like we replied simultaneously :-) It's nice to know that we can do some manual CSS-styling of stuff that is in the skin. I can't wait to try some other stuff too.
by sforsyth
Tue Aug 11, 2015 12:25 pm
Forum: Styles, Stylesheets and XML
Topic: Can you transform text to uppercase in the skin menu?
Replies: 4
Views: 2020

Re: Can you transform text to uppercase in the skin menu?

Ok, I answered my own question. The menus in the output are wrapped in a class "navigation", so you can style that class in the CSS and it will be applied to your final output. So, even though I didn't find a way to style it in the skin, I found a way to style it after-the-fact. In my styl...
by sforsyth
Tue Aug 11, 2015 11:51 am
Forum: Styles, Stylesheets and XML
Topic: Can you transform text to uppercase in the skin menu?
Replies: 4
Views: 2020

Can you transform text to uppercase in the skin menu?

Hi there, I have a Top-Nav project and I'm having trouble styling the menu items via the skin. I'd like to transform the text of the top-level menu items to display in uppercase (this is so I can match my corporate style guide). If I could style the CSS, I would just use text-transform: uppercase; H...
by sforsyth
Wed Jun 17, 2015 10:40 am
Forum: Styles, Stylesheets and XML
Topic: Prevent file: from being appending to linked stylesheets?
Replies: 4
Views: 2087

Re: Prevent file: from being appending to linked stylesheets

Thanks for your reply, Dave. Unfortunately, appending http:// at the beginning doesn't work to load this font. It could have something to do with how typography.com serves up their web fonts?This is a licensed (paid-for) web font so perhaps there are some issues to do with authorization -- they will...
by sforsyth
Tue Jun 16, 2015 4:17 pm
Forum: Styles, Stylesheets and XML
Topic: Prevent file: from being appending to linked stylesheets?
Replies: 4
Views: 2087

Prevent file: from being appending to linked stylesheets?

Hi folks, Does anybody know how to prevent flare from appending 'file:' to the beginning of linked stylesheets? I can link to my stylesheet in other projects using the @import url statement. However, when I add this statement to my flare stylesheet, Flare appends 'file:' to the beginning of the URL ...