MadCap Software Forums

I don't know if this is related to your issue, but there is a bug that I've been meaning to log where every time that I access my client via a remote connection, Flare defaults to the ribbon layout.

If you ever come across an error like that, run a critical issues report. There's bound to be an invalid xml file somewhere, which should surface in the report.

OK, I guess I just shouldn't expect too much from the PDF processor. I will log a feature request though, in case it does result in better documentation about which attributes are not available. Here's hoping that they come up with a complete list. The last time I asked for a list of which CSS was ...

It's the approach that we currently use, and I find that it works well for my company. We currently have 8 branches (versions) that are actively being maintained, so it does support that workflow. (Because most things in Flare are XML-based, it isn't that difficult to backport changes to other revis...

What versioning system do the developers use to version their code? I'd be surprised if they don't already have a system in place that you can leverage off. If I was in your position, and there was no development versioning system to fall back on, I'd probably set up an SVN repository for the Flare ...

Hi there,

My guess is that the image has an extremely high DPI value, which is causing the image to appear minuscule on print outputs.

Hi there, The only reliable method that I know is to insert a zero-width space (​) at the locations where you would like your word to break (it will still only break there if it has to). The only problem with this approach is that if somebody searches for theReallyLongWord using the search, they won...

Hi there, I'm a bit late to the party on this one, but I'd recommend running a report for database errors and non-XML topics. It sounds like one of the XML files has lost its root element. See the following URL for information about the structure of an XML file (including the root element): https://...

Hi there, Swap the backslashes with forward slashes, and add the target extension, and you should be up and running: madbuild -project C:/Flare/SampleProject.flprj -target "target_subfolder/another_subfolder/sample_project_target.fltar" I assume that you could use back slashes for the abso...

Hi there, It's hard to give an answer without knowing all of the ways that your conditions could be applied. But, as conditions are predominantly used for excluding content, it might be better to reverse your logic and have a 'Not Client A' condition applied to section 2 and 3, rather than a 'Client...

Cheers for sharing that. It is always interesting to see how other companies approach things.

Hi there,

I'd recommend logging a feature request with MadCap. What you're requesting would be really useful, and it would be super easy for MadCap to implement.

Hi Lisa,

It's been a long time since I played with this, but I think the TOCs are controlled by files stored in the Data\Tocs folder of your output directory. Note, that there may be multiple Data\Tocs folders, one for each subsystem folder.

I see those icons on elements on which I've set a style that includes "display: none". I suspect that the above is correct and the style sheet (*.css) has the display: none property set for whatever class the tag with the icon is using. Does anybody else have the ability to edit the style...

Hi there, Without more information, my best guess is that one of the following is causing the topics to show up unexpectedly: They are linked from other topics which are included; or In the content explorer, there is an included condition applied to the folder, or parent folder containing the unwant...

The latter portion of the thread at the following URL seems to be describing something very similar to the issue that is affecting Flare. With any luck, hopefully a fix will be out shortly.

https://github.com/Microsoft/dotnet/issues/393

There are a few things you can do in CSS to automatically style variables. For Word outputs, you can do something like the below. Note: This is a confirmed bug in Flare, as the below styles are only supposed to style Flare variables in the Flare UI, not in output content. If MadCap ever fix this 'bu...

Case 3 and 4 are worth highlighting, as there are differences between how these scenarios are played out at the topic and file level, and this caused me a lot of frustration when I was new to Flare. Let's assume that conditions are applied to a table/table row at the topic level (although it could b...

One word of warning. If you have recorded any Flare macros, you may want to back them up before performing the above steps.

The macros are located in the following directory:

C:\Users\[your user]\AppData\Roaming\MadCap Software\Flare\Macros

Hi there, I see this issue all the time. The simple answer is that, by default, the way that HTML handles leading and multiple spaces differs from the way that Word does. This means that any leading/extra spaces are not shown in HTML outputs, or in the Flare UI, but become apparent when a Word docum...

Hi there,

The dll that it is complaining about is actually installed as part of the Microsoft Office installation. I'd suggest trying a repair or reinstall of Microsoft Office to see if that fixes the problem.

Hi there,

I saw another topic about this yesterday.

Take a look here for the suggested workaround:
viewtopic.php?f=10&t=27732

Hi there,

You can insert the zero-width space code (​) directly into the text editor.

Note, if you navigate away from and then back to the Text Editor tab, any zero-width spaces that you entered will not be visible (as they are zero-width), but they are still there.

paintedturtle wrote:That's definitely worth a call to MadCap technical support--they are super helpful and it's not a long wait.

I agree. From what I can see, it looks like an error is occurring when Flare attempts to update the SQLite database used by Analyzer/Flare reporting.

Hi there, I was involved in a very similar project a few years ago. In our case, we packaged the zip file inside a self-extracting dll file. The customer's applications automatically downloaded the dll and extracted the help. From your initial post, it seems like your in-house development team made ...