MadCap Software Forums

Hello, I currently have a very simple setup where I have 3 Flare projects for 3 applications and I am looking for the best way to manage them in BitBucket. At the moment, it's just me but I want a setup that accommodates collaboration and allows us to push live quick updates as well as work on docum...

Hello, I'm having some problem with a Flare Top NAV HTML 5 project I am creating. The side menu loads slowly and sometimes does not load at all - instead of the menu I just see the top section of it and nothing else renders. I have to do a refresh to load it fully. I have used the Top Nav and side m...

Many thanks, all.

This worked for me as well. Used the <script>/*<![CDATA[*/ to get Flare to ignore the syntax error and compile it.

If more sites are using Google Tag Manager, Madcap may need to look at supporting the syntax.

Hello, I was wondering if anyone has ever found way to get Flare output looking consistent with themes used by WordPress page builders like Elementor and Generate Press. I'm specifically looking at way to replicate say Elementor or Generate Press themes in my Flare (HTML5 top nav) output so that the...

Unfortunately I don't have Lingo. I'm sure there is a way, but i think it would have to involve word counting the source files, and manually counting the snippets using word or something. Will reach out to support first.

I'm trying to work out how to get a word count that takes into account the single sourcing. The report has the target word count, but it does not seem to account for the fact that a lot of the output is single sourced via snippets. The Snippets section of the report does not seem to have a option fo...

That's a great idea!

As always - many thanks Dave

Hello, I'm using Flare 2017r2 for a top navigation project, and I'm having a problem adding a script to the "OtherTopics" master page. I have a "Did you find this helpful? thumbs up/down" to the bottom of each topic. Got this from this awesome post https://forums.madcapsoftware.c...

Hello, Does the Top Nav HTML 5 output support PHP. One of our web devs wants to add <?php include ($_SERVER["DOCUMENT_ROOT"]."/support/snippets/survey.php")?> in a DIV at the bottom the masterpage "OtherTopics.flmsp" This is so he can work on a feedback feature outside ...

That's great - many thanks for help with this!

Will check it out

Hello, I was wondering if anyone has added a "Was this page helpful" option/footer to their Flare topics - specifically for a Top Navigation HTML 5 output. I have been asked to look at adding the feature with Yes No and a short field for feedback if the user selects No. I'm guessing it wil...

Many thanks, Uwe. That's a great breakdown and will be very helpful when testing this out for my project. One thing i am still trying to work out, is text within a topic. Lingo knows what topics (documents) have changed, but it does not know what changed within the topic /snippet etc. For example, s...

I use Flare with Mecurial via TortoiseHG with no problems. Main thing to watch for is changing the files name. You need to remember to do this in TortoiseHG, and if you only change the case, it can cause problems as it will show the changed case but Tortoice will then push the old case. You may need...

Hello My company is looking at providing localised versions of our documentation for our European markets. I'm looking at how we would do the translations, and am hoping Flare has a solution with Lingo. There would be an initial full translation, but i am more interested in how the translations woul...

Hello, I have a large project (Flare 12 HTML 5 top navigation) for our company’s software, which we are looking to localise for our Italian distributor. The first thing I need to do is get a word count to estimate the cost of this initial translation. I have used the Flare Report to get a word count...

Many thanks for the ideas and solutions - and the JS example - looking forward to trying them out.

Rick

Hello, I have a Flare 12 HTML 5 Top nav project that uses Drop downs a lot - to give users access to additional information on sections in a topic. For a lot of these drops down, they are simply called 'show more' and occur after the first paragraph in a given section (within a topic). Because i hav...

Many thanks all - two great suggestions!

I have an odd problem with the published output of my HTML5 top nav output. There are two html topics that were incorrectly named with captials, so i renamed them to lower case. The word did not change, just the case of the first letter in the file name. Both files show lower case in Flare and in th...

I have what i think may be a similar problem, in that a search term of say 2 words brings many results for topics that contain either word, but do not contain them as a term - as entered into the search. For example, the search term 'search backup' ranks many topics at the top that dont contain that...

I thought i replied earlier, just wanted to say thanks - this solution worked perfectly!

Hi, did anything come of this feature request?

Hello, I'm using Flare 12 to create an HTML 5 top navigation output, and have received feedback that users do not realise that the headings along the top are actually a drop down menu. The obvious fix is to add drop down symbols next to the menu items to indicate that they drop dwon / are menus. I w...

Because this article is a year old, i thought i would see if there is any way to stop the drop down text expanding. I have long step by step topics (say 12 steps) that have just a few lines containing the basic info needed for each step, but then you can expand each step for more information - some ...

It worked just fine - thanks again!