Search found 21 matches

by jbranigan
Thu Mar 31, 2016 7:19 am
Forum: Web-based Outputs
Topic: Embedding images
Replies: 1
Views: 688

Embedding images

Are there shortcut keystrokes to embed images in Flare?
by jbranigan
Thu Mar 31, 2016 7:13 am
Forum: Web-based Outputs
Topic: Will not build project
Replies: 3
Views: 2133

Will not build project

I'm trying to decode the following: System.Xml.XmlException occurred at 3/31/2016 10:12:18 AM '.', hexadecimal value 0x00, is an invalid character. Line 1, position 1. <?xml version="1.0" encoding="UTF-8"?> -<MadCapExceptionLog localDate="2016-03-31T10:31:52.1889614-04:00&qu...
by jbranigan
Fri Jan 22, 2016 8:06 am
Forum: Printed Documentation Targets
Topic: Inserted images not printing
Replies: 4
Views: 1456

Re: Inserted images not printing

I was using File>Print Preview
I inserted an image and the File>Print Preview displayed fine.

After I changes the size of the image to 7 inches, the image did not display on the Print Preview. All that showed was the 1px border.
by jbranigan
Thu Jan 21, 2016 9:28 am
Forum: Printed Documentation Targets
Topic: Inserted images not printing
Replies: 4
Views: 1456

Inserted images not printing

I inserted .png images into file according to the documentation (Ctrl-G).
I save the file.
When I print the file the text prints fine but I get blank boxes where the images are supposed to be.
by jbranigan
Wed Nov 18, 2015 1:57 pm
Forum: Web-based Outputs
Topic: Build Failed
Replies: 0
Views: 591

Build Failed

When I try to build an HTML5, I get:

Build failed: Not enough storage is available to process this command.

Nothing of significance has changed on my system
Thanks,
JB
by jbranigan
Fri Oct 09, 2015 9:01 am
Forum: Printed Documentation Targets
Topic: Images not displaying
Replies: 5
Views: 3033

Images not displaying

I have created a project for online help (HTML5).
Now the user wants a hard copy Microsoft Word). Everything went well until I emailed the Word Doc. When they opened the document, none of the screen images were there. Can't figure out why they are not displaying.
Any ideas?

Thanks
by jbranigan
Wed Sep 30, 2015 11:07 am
Forum: Web-based Outputs
Topic: Caption line for images
Replies: 1
Views: 1512

Caption line for images

I have a HTML5 project with about 40 images.
I can't figure out how to get the caption (or Figure) identifier below the image.
Can you help?
by jbranigan
Sun Jul 26, 2015 3:04 pm
Forum: Printed Documentation Targets
Topic: Table breaking incorrectly in pdf
Replies: 1
Views: 882

Table breaking incorrectly in pdf

I have some long step/action tables that I want to print to pdf In cells near the bottom of a page the words are on one page but the remainder or the cell (the picture) is on the next page. I've tried going into formatting/print support and selecting 'always' in the page-break-before field. How do I...
by jbranigan
Tue Jul 14, 2015 7:54 am
Forum: Web-based Outputs
Topic: "Internal error: The directory is not empty"
Replies: 3
Views: 959

Re: "Internal error: The directory is not empty"

Yes, I tried to open from the network share
by jbranigan
Tue Jul 14, 2015 5:56 am
Forum: Web-based Outputs
Topic: "Internal error: The directory is not empty"
Replies: 3
Views: 959

"Internal error: The directory is not empty"

I've created several help projects and stored them on my laptop.
I need to backup the files for safety so I copied them to our network.

The project opened successfully, but when I attempted to build a website output the above error was displayed.
How do I correct this?
Thanks
by jbranigan
Wed Jun 17, 2015 12:26 pm
Forum: Web-based Outputs
Topic: Sharepoint problem
Replies: 0
Views: 579

Sharepoint problem

I created an HTML5 project on my local PC. I've since moved all the files to SharePoint using your manuals as a guide. I have connected to the SharePoint server and can bring up the SharePoint Explorer. However, I can't 'access' any of the files on SharePoint. Can I work directly off of the SharePoi...
by jbranigan
Tue Jun 16, 2015 6:27 am
Forum: Web-based Outputs
Topic: TOC disappeared.
Replies: 1
Views: 819

TOC disappeared.

When I generate my web-based project the toc to the left of the screen has disappeared.
How do I get it back.
by jbranigan
Fri May 29, 2015 11:08 am
Forum: Web-based Outputs
Topic: Tables - Interior Lines
Replies: 3
Views: 2774

Tables - Interior Lines

My tables have exterior lines (like boxes)
How do I get the interior horizontal and vertical lines?
by jbranigan
Thu May 28, 2015 10:44 am
Forum: Printed Documentation Targets
Topic: Images - Web to Print
Replies: 5
Views: 1787

Images - Web to Print

I have some large (that is, wide) screen images in my web-based help.
Now I want to get those images into a pdf document.
Can this be done automatically. If not, how are they resized?
by jbranigan
Wed May 20, 2015 6:03 am
Forum: Web-based Outputs
Topic: HTML5 output Presentation
Replies: 2
Views: 794

Re: HTML5 output Presentation

Thanks for the reply. One of the methods we want to use is to put the output files on a SharePoint server and let a user access the help anytime they want. Since HTML5 generates several files, I was wondering if there was anything that I, as the help writer, could do to highlight the .htm file that ...
by jbranigan
Tue May 19, 2015 9:22 am
Forum: Web-based Outputs
Topic: HTML5 output Presentation
Replies: 2
Views: 794

HTML5 output Presentation

I've managed to get through the entire process of creating an web-based help file. In my output folder, I have folders and about six files. Clicking of the appropriate file displays the help. Is there another step to accessing the help. I mean, is there a more elegant way to let the user bring up th...
by jbranigan
Fri May 15, 2015 8:45 am
Forum: Web-based Outputs
Topic: Word Docs to Flare
Replies: 4
Views: 1140

Word Docs to Flare

I'm new to Flare.
I have many MS Word documents that need to go into Flare and I'm a little confused.
What exactly defines a project?
Is each document its own project?
Thanks
by jbranigan
Wed May 13, 2015 10:25 am
Forum: Web-based Outputs
Topic: Drop-down list - single selection
Replies: 1
Views: 664

Drop-down list - single selection

When using Word, I created drop-down lists where you click on one item and that would go into the document.

Can the same be done in Flare?
by jbranigan
Fri May 08, 2015 10:51 am
Forum: Web-based Outputs
Topic: Company Logo insertion
Replies: 1
Views: 711

Company Logo insertion

I am able to generate a Web-based online help.

However the top displays the generic LOGO. How do I replace this with the corporate logo?
by jbranigan
Wed May 06, 2015 11:40 am
Forum: Web-based Outputs
Topic: Can't display additional topics (V10)
Replies: 3
Views: 1954

Re: Can't display additional topics (V10)

Thank you.
It worked.
by jbranigan
Wed May 06, 2015 10:16 am
Forum: Web-based Outputs
Topic: Can't display additional topics (V10)
Replies: 3
Views: 1954

Can't display additional topics (V10)

I created a new project and added several new topics for Web.
I used Project>Build Primary.
Flare displays only the Topic.htm but none of the other added topics.
What am I leaving out.