We have been having the same problem here for several months now.
It started when we updated to Flare 2020, and the latest update R2 didn't address it.
I reported it as a bug in July. We're also seeing another issue where the topic preview window hangs. Both issues are very frustrating.
Search found 68 matches
- Wed Oct 21, 2020 2:31 pm
- Forum: Flare's General Discussion
- Topic: Preview as Primary Target not applying Master Stylesheet
- Replies: 1
- Views: 1011
- Thu Nov 03, 2016 9:27 am
- Forum: Flare's General Discussion
- Topic: Is it me? Or is it Flare 12?
- Replies: 40
- Views: 26839
Re: Is it me? Or is it Flare 12?
I find when I try to type a topic filename in the Quick Launch GUI, I get no response at all but cut and paste does. Similarly, typing in the Find/Replace dialog has no response but cut and paste does. [...] It gets "stuck" as if I have accidentally pressed a keyboard combo that locks out...
- Thu Oct 20, 2016 5:30 pm
- Forum: Flare's General Discussion
- Topic: Is it me? Or is it Flare 12?
- Replies: 40
- Views: 26839
Re: Is it me? Or is it Flare 12?
We're (myself and two other coworkers) experiencing the same mouse and keyboard lag. We're all working in different projects of various sizes. I've seen it in two of my projects. One has 161 topics and the other one is close to 1000. So far closing my TOC does seem to have made a difference. I can ...
- Thu Sep 15, 2016 12:02 pm
- Forum: Flare's General Discussion
- Topic: Is it me? Or is it Flare 12?
- Replies: 40
- Views: 26839
Re: Is it me? Or is it Flare 12?
Just to follow up on this thread, I finally filed a bug with Madcap, after trying many of the suggestions here. I've gone back to using Flare 11, which is much faster. Flare 12 is unusable with my large project. I wanted to use so many new features, but I just can't work with a keyboard and mouse la...
- Thu Sep 01, 2016 11:57 am
- Forum: Flare's General Discussion
- Topic: Is it me? Or is it Flare 12?
- Replies: 40
- Views: 26839
Re: Is it me? Or is it Flare 12?
I still have some more testing to do to see if I can determine the root cause. I don't believe the issue is tied to analyzer or source control - I'm getting blank screens on projects not bound to Subversion, and all of my analyzer options are off. I'm on Windows 10 Pro 64bit edition, using 64bit Fl...
- Fri Dec 11, 2015 6:08 pm
- Forum: Flare's General Discussion
- Topic: Google Chrome bug?
- Replies: 61
- Views: 652443
Re: Google Chrome bug?
I received an update notification too, but when I went back a few minutes later to download it, the message had disappeared from the Check for Updates dialog: No updates are currently available.
- Tue Dec 01, 2015 5:17 pm
- Forum: Web-based Outputs
- Topic: Search.mcsdb.gif & Search.s3db.gif
- Replies: 6
- Views: 2677
Re: Search.mcsdb.gif & Search.s3db.gif
Just closing the loop on this question. Madcap says: This file typically should only appear if you're building a DotNet Help output. If you'd like to remove it, you should be able to, but I would recommend creating a backup of the project before doing so in case it needs to be restored. We weren't b...
- Tue Nov 24, 2015 3:52 pm
- Forum: Web-based Outputs
- Topic: Search.mcsdb.gif & Search.s3db.gif
- Replies: 6
- Views: 2677
Re: Search.mcsdb.gif & Search.s3db.gif
Thanks Paulie. I still don't know why Flare generates them but at least now I can open them!I am pretty sure that file is an SQLite database file. You could install a free tool such as DB Browser for SQLite and take a look and see what is in this database.
- Tue Nov 24, 2015 12:44 pm
- Forum: Web-based Outputs
- Topic: Search.mcsdb.gif & Search.s3db.gif
- Replies: 6
- Views: 2677
Re: Search.mcsdb.gif & Search.s3db.gif
Did anyone ever learn anything about these files? We're seeing them when building a master project too.
Did you just remove them?
Did you just remove them?
- Mon Feb 23, 2015 2:34 pm
- Forum: Web-based Outputs
- Topic: Updating Flarestrap for SEO. Taking feature requests.
- Replies: 20
- Views: 19972
Re: Updating Flarestrap for SEO. Taking feature requests.
Hi Justin, We're getting numerous comments related to content searches, and Google led us to Flarestrap. I put together a quick example using your template, and we all loved it. We didn't realize the scope of the SEO issue until we started digging -- so, thank you for sharing your solution! I like d...
- Wed Sep 10, 2014 11:27 am
- Forum: Flare's General Discussion
- Topic: repeated footnotes
- Replies: 17
- Views: 6820
Re: repeated footnotes
Same problem here. I managed to manually wrangle the numbers and spacing so that it looks okay in Flare, but now the target (HTML5) popups are inconsistently sized (either too small or too large) for the footnote text, and hyperlinks are disabled. I'll also submit a feature request. This seems like ...
- Thu May 08, 2014 9:45 am
- Forum: Web-based Outputs
- Topic: locate image files for logo in skin
- Replies: 4
- Views: 1514
Re: locate image files for logo in skin
You're welcome. I fiddled with this a bit at first too.
I think because the list in the Insert image dialog is blank, it's a bit counterintuitive.
I think because the list in the Insert image dialog is blank, it's a bit counterintuitive.
- Wed May 07, 2014 5:26 pm
- Forum: Web-based Outputs
- Topic: locate image files for logo in skin
- Replies: 4
- Views: 1514
Re: locate image files for logo in skin
Hi Margaret,
It works for me if I click the "Select image" button, then click the browse button near the bottom of the Insert Image dialog.
It works for me if I click the "Select image" button, then click the browse button near the bottom of the Insert Image dialog.
- Thu May 01, 2014 2:17 pm
- Forum: Flare's General Discussion
- Topic: Lists playing up in Flare 10
- Replies: 14
- Views: 5276
Re: Lists playing up in Flare 10
This is what Madcap support told me: Based on my test, it looks like the issue has been corrected in Flare 10. The indention in the XML Editor in 10 is identical to the output, the indention in the XML Editor in 9 is much less. When I asked for clarification, he said that with the Flare 10 "fix...
- Tue Apr 29, 2014 5:14 pm
- Forum: Flare's General Discussion
- Topic: Acrolinx - anyone?
- Replies: 8
- Views: 4222
Re: Acrolinx - anyone?
So, my suspicions are confirmed, this is not a viable solution for a small organization. I am quite disappointed because MadCap made a huge deal of this partnership with Acrolinx... strange, because I suspect that only a very small percentage of us will be able to take advantage of the product. Tha...
- Mon Apr 28, 2014 9:47 am
- Forum: Flare's General Discussion
- Topic: Lists playing up in Flare 10
- Replies: 14
- Views: 5276
Re: Lists playing up in Flare 10
Joy, it's not just you - my lists don't display properly in the XML editor either (the indent is all wrong), but the output - which is what really matters - does generate correctly, so I'm just living with it. Does anyone have any suggestions to make the WYSIWYG view a bit more accurate, rather tha...
- Thu Apr 24, 2014 9:18 pm
- Forum: Flare's General Discussion
- Topic: Lists playing up in Flare 10
- Replies: 14
- Views: 5276
Re: Lists playing up in Flare 10
Thanks Nita. It is my primary target and lists still don't display properly in the XML Editor.Nita Beck wrote:Joy, if you make your HTML5 target the project's primary target, that should cause the XML Editor to show content as styled for that target. HTH.
- Thu Apr 24, 2014 11:28 am
- Forum: Flare's General Discussion
- Topic: Lists playing up in Flare 10
- Replies: 14
- Views: 5276
Re: Lists playing up in Flare 10
Joy, see the post directly above where my colleague identified the cause of the problem, and then told me the solution. Thanks ChoccieMuffin. I did see the post. The solution works in an HTML5 target build, so thanks for that, but changing the target property does not change the XML editor view. I ...
- Wed Apr 23, 2014 10:46 am
- Forum: Flare's General Discussion
- Topic: Lists playing up in Flare 10
- Replies: 14
- Views: 5276
Re: Lists playing up in Flare 10
I'm having the same problems in Flare 10.1 (exactly what ChoccieMuffin posted). The bullet size is smaller and the indent space has nearly tripled.
I haven't changed anything except my Flare version!
I'm reporting it as a bug.
I haven't changed anything except my Flare version!
I'm reporting it as a bug.
- Fri May 17, 2013 11:53 am
- Forum: Flare's General Discussion
- Topic: intermittent Flare 9 lockups
- Replies: 15
- Views: 10867
Re: intermittent Flare 9 lockups
I'm also experiencing a couple of lockups per day, to the point where I'm losing work (even though I'm a compulsive Ctrl-S-er). I've never had this happen before with Flare! I updated to 9.1 yesterday and it's still happening, at random times: sometimes in the XML editor, and sometimes just doing so...
- Mon Jan 28, 2013 6:41 pm
- Forum: Flare's General Discussion
- Topic: Combine multiple Flare topics into a single topic
- Replies: 8
- Views: 6288
Combine multiple Flare topics into a single topic
I'm working on a very large restructuring project. I have over 200 folders, each containing anywhere from 10-50 topics. Within each folder, I want to combine the 10-50 topics into a single topic. Is there any way to do this? I found an old reference here http://forums.madcapsoftware.com/viewtopic.ph...
- Fri Dec 07, 2012 9:43 pm
- Forum: Flare's General Discussion
- Topic: Flare performance and RAM?
- Replies: 20
- Views: 7219
Re: Flare performance and RAM?
I have 8 GB of RAM on Windows 7 and I also experience lag issues with Flare. For me, it seems to happen mostly after Flare has been running for a day or so. It doesn't matter whether the project is large or small. I wonder if it's a memory leak because most of the time the lag sorts itself out after...
- Thu Jun 14, 2012 10:29 am
- Forum: Printed Documentation Targets
- Topic: Apple iBookstore rejects Flare ePub file
- Replies: 0
- Views: 856
Apple iBookstore rejects Flare ePub file
I created an ePub target from one of our more popular manuals. The "book" looks great on the iPad/iPhone but it's a bit of a process to get it there (right now I'm using Dropbox to transfer the file). We wanted to provide it as a free "book" for download, but Apple's iBookstore r...
- Wed May 02, 2012 11:45 am
- Forum: Web-based Outputs
- Topic: ePub TOC: Cannot exclude headings
- Replies: 4
- Views: 2024
Re: ePub TOC: Cannot exclude headings
I don't want the second-level headings in this particular file, so I won't need to worry about indenting.
Good idea to add a different medium. I'll play with that a bit too.
Thanks so much for the pointers!
Good idea to add a different medium. I'll play with that a bit too.
Thanks so much for the pointers!
- Tue May 01, 2012 3:56 pm
- Forum: Web-based Outputs
- Topic: ePub TOC: Cannot exclude headings
- Replies: 4
- Views: 2024
Re: ePub TOC: Cannot exclude headings
I somehow missed your response to this. YES that worked. I guess what I didn't notice was that the TOC doesn't have a concept of 2nd-level (indented) entries, so all headings display at the top level. Setting mc-heading-level=0 for all headings except h1 produced the desired result. So now I have to...