MadCap Software Forums

We have a couple of PDF mediums in our stylesheets for our various PDF page sizes. For our 8x11 PDFs, the body frame in the page layout is 7 inches wide, so I added the following to the .css for this medium: img { max-width: 6.50in; } I originally had the max-width equal to the width of the body fr...

Hello Jamie- I wondered the same thing... but according to this other post in the Forums, using a glossary with the Top Nav/Frameless skin is not possible. https://forums.madcapsoftware.com/viewtopic.php?f=9&t=26595&p=117379&hilit=glossary#p117379 Smells like a feature request to me. I w...

Thanks everyone for pitching in and making suggestions. I made a last ditch effort to resolve this and contacted Flare Support again. After a new round of suggestions, this seems to have resolved the issue. I haven't had the same type of crash since following these steps. In case anyone else is havi...

Another program that keeps it thumb on files is snaggit, might be worth closing it if its running and see if that helps (although if you've zipped a file it shouldn't be hangin' on) Thanks Steve- I don't use snaggit specifically, but I see where you are going. You might want to use process explorer...

Do you by any chance use Outlook to email the ZIP archive? I found that Outlook keeps a thumb on any files that were attached until Outlook is closed. Ramon- thanks for thinking about this. The only time I've actually emailed any part of my project away is when I sent it to Madcap Support for troub...

I had the same issue with all videos in my project when using a particular browser. I couldn't figure out a way to stop the videos from auto starting, so I instead added a button class with "play video" text to call up a separate page that plays videos. Since then, I've continued using thi...

Hello fellow propeller heads- I've got a couple of problems that have been plaguing me for quite some time. I am having some extreme difficulty trying to resolve, so I thought I would see if anyone else has had similar issues. The main issue I am having is that Flare routinely crashes (at least 9-10...