MadCap Software Forums

It was tech support that found the issue. The person I was communicating with realized their mistake (about it being a new feature in 2017v2) and set up a time to get on my computer and investigate.

After the issue was fixed, I sent an email back suggesting they put a note in the documentation ...

Just to have closure for this post, it turns out that I needed to have Ghostscript installed. Now, I'm able to insert a PDF page as an image.

I submitted this as a bug and got the following reply from Flare support:

"Thank you for contacting Madcap Software Technical Support.

If you want to insert an image of a pdf page you have to take a screenshot of the pdf page and then insert it. It is failing because it does not recognize .pdf as ...

Yes, I selected the PDF page I want, but it doesn't show up in the Preview window.

It is documented well in the Flare documentation. That's why I was wondering if I need to do something special to the PDF document to get pages to display.

My co-worker tried it on their copy of Flare 12 to see if ...

I'm trying to insert an image of a PDF page using Flare 12.

In my topic, I select Insert > Image, then select a PDF file.

Nothing shows up in the Preview window.

PDF_Insert_1.jpg

And when I click OK, I get a "Load Failed" error.

PDF_Insert_2.jpg

I've tried this on multiple PDFs with the ...

I am just starting out in Flare and am trying to use the same table styles as we use in our Word documentation (see screenshot).

Table.png

In our table header rows, we have a left and right border, but no borders in between the columns. I really want to use the table style editor, but it does ...

I'm doing a 30 trial in Flare and came across something I need help with. Our company's documentation is in Word and distributed using PDF. It is our policy for our product name to be in Tahoma and the rest of the text in Arial, even in the TOC.

For example, in the following TOC entry, PRODUCTNAME ...