MadCap Software Forums

I agree with Tina. The TOC is far to easy to f-up and loose.

Best regards
Lena Hyllander

Thank you ever so much SKamprowski!
So easy when you know where to find it.

Best regards from Sweden

I tried to change the level using the H1-H4 buttons on th DTH word ribbon; the same thing happens=> New topics

When I changed the level of a heading (Level 4 to 5) using the Word format panel, D-T-H created a completly new topic.
Why is that?
In doing so it was lost from the DTH content + all topic settings where lost.
Is there a workaround?

What is the purpose of the "Temp" catalog in the Doc-to-Help project structure?
This catalog causes us network problems (see attached image). We have build projects for years without having this issue.
Removing the content of the catalog solved the problem but it does not feel really safe doing so ...

We have submittet a support issue to the support, but as that process is rather slow, I tried this channel as well.
It sounds omnious for us that you never have seen this error message before.

In order to keep the ship running with the licences at our disposal, we have been forced, for the time ...

I suggest that Madcap should set up a webinar addressing best practice for image handling.
DTH webinars are scarces and far apart compared to their Flare counterparts.

After upgrade to DTH 4 I cannot build my existing project. Undependently of which word document I put on top the build is aborted directly with just an error message. As we are in Sweden it says "Denna metod eller egenskap är inte tillgängligt eftersom det här kommandot inte är tillgängligt för ...

Hi,

with reference to the issues described by Lenalo, I suggest to read
http://help.madcapsoftware.com/d2h3/Content/Output/D2H/Editing_Target_Settings.htm?Highlight=pictures
Further information which may already be well-known:
D2H needs system resources to extract the picture back from Word, and ...

I take screen shoots (using SnagIt) of different forms in order to describe asspects of our software.
A screen shoot can never have any other resolution than the screen form which you are taking it from.
When I put them in MS Word they look crisp and fine, both on the screen and if I print them on a ...

I have read this question on the old forum, but there was never any good answer, so once again:
Why do the pictures deteriorating when you view them in the browser after building Nethelp?