Search found 11 matches

by LenaLo 66
Mon Mar 26, 2018 8:45 am
Forum: Doc-To-Help General Discussion
Topic: File of customized TOC that I can back up?
Replies: 2
Views: 3108

Re: File of customized TOC that I can back up?

I agree with Tina. The TOC is far to easy to f-up and loose.

Best regards
Lena Hyllander
by LenaLo 66
Tue Jul 25, 2017 4:03 am
Forum: Doc-To-Help General Discussion
Topic: Changed Heading level=>New topic
Replies: 3
Views: 3247

Re: Changed Heading level=>New topic

Thank you ever so much SKamprowski!
So easy when you know where to find it.

Best regards from Sweden
by LenaLo 66
Mon Jul 24, 2017 8:12 am
Forum: Doc-To-Help General Discussion
Topic: Changed Heading level=>New topic
Replies: 3
Views: 3247

Re: Changed Heading level=>New topic

I tried to change the level using the H1-H4 buttons on th DTH word ribbon; the same thing happens=> New topics
by LenaLo 66
Mon Jul 24, 2017 6:16 am
Forum: Doc-To-Help General Discussion
Topic: Changed Heading level=>New topic
Replies: 3
Views: 3247

Changed Heading level=>New topic

When I changed the level of a heading (Level 4 to 5) using the Word format panel, D-T-H created a completly new topic.
Why is that?
In doing so it was lost from the DTH content + all topic settings where lost.
Is there a workaround?
by LenaLo 66
Mon May 29, 2017 8:26 am
Forum: Doc-To-Help General Discussion
Topic: Temp catalog
Replies: 1
Views: 2253

Temp catalog

What is the purpose of the "Temp" catalog in the Doc-to-Help project structure? This catalog causes us network problems (see attached image). We have build projects for years without having this issue. Removing the content of the catalog solved the problem but it does not feel really safe ...
by LenaLo 66
Thu Sep 22, 2016 2:40 am
Forum: Doc-To-Help General Discussion
Topic: Buildproblem in DTH 4
Replies: 4
Views: 5059

Re: Buildproblem in DTH 4

We have submittet a support issue to the support, but as that process is rather slow, I tried this channel as well. It sounds omnious for us that you never have seen this error message before. In order to keep the ship running with the licences at our disposal, we have been forced, for the time bein...
by LenaLo 66
Tue Sep 20, 2016 7:21 am
Forum: Doc-To-Help General Discussion
Topic: Why blurry images.
Replies: 9
Views: 8442

Re: Why blurry images.

I suggest that Madcap should set up a webinar addressing best practice for image handling.
DTH webinars are scarces and far apart compared to their Flare counterparts.
by LenaLo 66
Tue Sep 20, 2016 6:14 am
Forum: Doc-To-Help General Discussion
Topic: Buildproblem in DTH 4
Replies: 4
Views: 5059

Buildproblem in DTH 4

After upgrade to DTH 4 I cannot build my existing project. Undependently of which word document I put on top the build is aborted directly with just an error message. As we are in Sweden it says "Denna metod eller egenskap är inte tillgängligt eftersom det här kommandot inte är tillgängligt för...
by LenaLo 66
Fri Jun 03, 2016 5:40 am
Forum: Doc-To-Help General Discussion
Topic: Why blurry images.
Replies: 9
Views: 8442

Re: Why blurry images.

Hi, with reference to the issues described by Lenalo, I suggest to read http://help.madcapsoftware.com/d2h3/Content/Output/D2H/Editing_Target_Settings.htm?Highlight=pictures Further information which may already be well-known: D2H needs system resources to extract the picture back from Word, and sc...
by LenaLo 66
Thu Jun 02, 2016 7:24 am
Forum: Doc-To-Help General Discussion
Topic: Why blurry images.
Replies: 9
Views: 8442

Re: Why blurry images.

I take screen shoots (using SnagIt) of different forms in order to describe asspects of our software. A screen shoot can never have any other resolution than the screen form which you are taking it from. When I put them in MS Word they look crisp and fine, both on the screen and if I print them on a...
by LenaLo 66
Wed Jun 01, 2016 7:54 am
Forum: Doc-To-Help General Discussion
Topic: Why blurry images.
Replies: 9
Views: 8442

Why blurry images.

I have read this question on the old forum, but there was never any good answer, so once again:
Why do the pictures deteriorating when you view them in the browser after building Nethelp?