MadCap Software Forums

Hi, I have created a Top Nav help system that links into our mobile phone application. Is there anyway to keep the TOC visible? Our users are commenting that they have to keep going back to the hamburg icon. Or can a forward and back button be built into the output? I have looked and searched forum,...

One of my projects is having the files set to read only so when I try to view the output from the output folder I get the following message. Your file couldn’t be accessedIt may have been moved, edited, or deleted. ERR_FILE_NOT_FOUND I can see all the output in the folder. I uncheck the Read Only op...

I am producing output for both Web access and mobile access. When I edit any styles for mobile I make sure the medium is set to mobile. When I view the output in the Smartphone mode I would like the text to stretch across the viewing area a bit more, especially lists. I cannot seem to figure out how...

I am not seeing this but wonder if related. All of a sudden I cannot do a View Output once build is completed. I have to go into the Open Output Folder and launch from there.

Hi, I am looking at builds in View Output for mobile. I have a series of icons that link to our LinkeIN, FB, Twitter, etc. links. I have not tried this yet without our mobile application yet. When I test this and click the icon for Linked in I get "An error has occured in the script on this pag...

Hi, We are goign to try to hook up a top nav output to our mobile app clients. These run on iPhones and Android phones of various models. I have set the mobile breakpoint to 900 for both models. Would this be enough to adjust depending on the phone screen size. We currently do not run on tablets so ...

I added the info Dave provided and it works great, I get the buttons, but I also see the previous and back arrows underneath it. How do I make those go away? I just want Previous Topic, Next Topic and the print icon to display.

Thanks,

Mary

I know Flare does not support next and back topic buttons in Top Navigation but is there any way to get these to work in top navigation output?

I am not strong at writing scripts for things.

Thanks,

Mary

I am using the slideshow feature in my training material I am creating. It outputs a Slideshow.css where visibilty is set to hidden. This does not allow the slideshow output to show up on the link we push to our Website. How can this be turned off so that the output works and is visibile. I did a te...

Do a Clean Project and get the following, see screen. Deleting the output does not change it. Source: System.Xml Type: System.Xml.XmlException Message: Name cannot begin with the '<' character, hexadecimal value 0x3C. Line 13, position 3. Stack Trace: at System.Xml.XmlTextReaderImpl.Throw(Exception ...

It sits in the Masterpage file. I did a build yesterday with it commented out and I see no difference in the HTML output with it gone.

Today we are testing in checked into the code for the interface and will see what happens from there.

We ran a sniffer. The ubuntu system is using Firefox. The help finally renders after like 5-10 minutes. There is <script src="https://google-code-prettify.googlecode.com/svn/loader/run_prettify.js"> </script> that is going out to Google and delaying the load. What happens if I remove this ...

Hi, We have an interface built with JavaFX that gets ported to an Ubuntu platform. The framework of the help launches and I can see the TOC but none of the topics themselves render from the inteface unless I have an internet connection. If I connect an Ethernet connection it works fine. I have not t...

Thanks Dave. Adding the 1 brings back the content and keeps the In This Section in place. MadCap|miniTocProxy /* MadCap|miniTocProxy: MiniTocProxy (normal) */ { /* clear: right; float: right; width: 30%; max-width: 350px; */ margin-top: 8px; margin-bottom: 8px; background-color: #eff0ef; border-styl...

Hi, I was using the modified style that David Lee had to show a In this Section content list. I recently upgraded to Flare 2017 r3 and that list is now non-existant. It is just the header In this Section and nothing else. Any ideas why this would now break in all my HTML outputs? And I cannot rememb...

Go it to work. Saving the image from the cover of the Word document solves the problem.

I am having an issue with a cover page not showing the image on the PDF once it goes into my HTML5 project when I open in Chrome.

When you click on the hyperlink the cover is black.

I tested the output in Firefox and IE and it comes in normally. Chrome throws the cover to black.

Hi,

We have an HTML 5 output help system that some of the HTML files are linked to dialog boxes.

Is there a way to have those HTML files carry the company logo, etc.? I'd like them to have the look the skin provides if you were viewing the full index.html file.

I Googled the message and read you can change Chromes settings but it did not work for these PDFs.

Admin has versions not done in Adobe LiveCycle and those are working fine. Opted to just go with these at this point.

Thanks everyone!

Receiving this message when trying to open PDF from Flare HTML Top Navigation output in Chrome. Works fine using IE. I did not create the active forms in Adobe LiveCycle. Can the PDF output be set to be opened with any viewer? ----------------- Please wait... If this message is not eventually replac...

Do Language Skins only translate the skin content (indexes, etc)? The content of the HTML file stays in English? I set a test file to Portuguese with an HTML5 ouput. I see the Content and the toolbar button translated. The text in the search filed is translated. The main html content is still in Eng...

Contacted Ty today and because we have a subscription I am able to update to V12.

Very fast response! Thanks for the information.

I read that. We just bought the Flare here and I don't think they will pay to upgrade to Flare 12.

Is this not supported at all??

Mary

Hi, I am running Flare 11 and FM V13 (Adobe FrameMaker (2015 release). The "Adobe FrameMaker is required to import FrameMaker documents" appears when trying to import. I did a search on this and did the patch instructions where you would replace certain .DLLs. that were outlined here http:...

I looked at the page layouts and I see two items on each called Body and Footer. Would these interfere and insert page layouts? Looking at all the other targets they all look like this. Except this book is not working. I spent time researching and working on it over the weekend and pretty much have ...