MadCap Software Forums

I would post in the MadCap Central discussion thread but it hasn't been functional as of late. I am running a large project (3.6GB+) that in the past month has been unable to publish within Central. It functions as per normal when published locally. The only errors I have seen are the generic "...

I have been working with MadCap on this one and thought it was solved but alas it is not. The only suggested next option is to delete the project and import back to Central- this isn't ideal for multiple reasons as the live site will go down, history of changes in this project will be deleted, etc. ...

Has there been an update to the "Publish" window in Flare? I didn't notice this issue last week and haven't updated the software yet today there is a free standing Publish window that no longer allows you to continue to work in the project while it is publishing. This is big deal for our t...

I have been working on custom toolbar buttons to send emails on feedback or issues for my department's online Help. I was able to get one email button to function using the information in the Custom Toolbar Tutorial from MadCap but I cannot figure out how to add another custom button to send a diffe...

bumping this post as I too am experiencing this issue. I need to be able to scroll to end of a long list in the Top Nav menu, subdividing and adding more upper level categories for the dropdowns won't work in my circumstance as we already have significant number those. Has anyone been able to script...

i know this is dated question but here is how we do it and it is working well for us. Maybe it will help you or others Put the entire table in a snippet then use snippet conditions to apply to each row(s) that you want to appear separately throughout your output. We then insert the snippet table on ...

Does anyone know where the "reset email" button goes that is on the login page for users accessing project outputs on Central? and can we change where that button directs to? I have users trying to get password resets and I never get any notification of the request and there doesn't appear...

I am new to Central and am using it as both source control and for private output published. My company has been using Flare for 5 years with MS Team Foundation Server as our source control and publishing on private SharePoint site until the recent move to Central. We have two projects and two autho...

Our company has moved from Microsoft TFS to GitHub and we need to transition our source control. We are at a loss on how to get Flare to integrate with Git and how our previous processes may need to be updated (MadCap documentation is not working for us). We do not have company support for instructi...

I suspect I already know the answer BUT is there a method to 'fix' the height of the Top Navigation Menu (add scroll bar) so that the topic list doesn't extend beyond the size of the browser window and is unable to be viewed/navigated to? I know that this can be accomplished in the menu proxy of the...

Apologies in advance as I am still a fairly new user of Flare. I am in charge of several online hosted internal databases that we have currently in Flare 12. The company I work for requires the output to be housed in SharePoint and that we are using Team Foundation Server as our source control. I ha...

Curiously I am still working in Flare 12. My internal IT was able to find a JavaScript update that had been recently installed and when we removed it the search function works again. Unfortunately that is a temporary fix only since the update will self-install at the next company update. I did recei...

I have an HTML5 output that is published to a SharePoint site for access control. My most recent publications of two of our three outputs are now showing errors in the search function within the database outputs. Curiously the same output publication that is located on my local computer is functioni...

I have an HTML5 project in Flare 12 that links to multiple pdf files that are housed on a SharePoint site. Earlier publications of the project linked to these files as external files whereas a new tech writer has been updating them to link to website address to the file rather than as an external fi...

I apologize for the simple questions posted here but I am fairly new to Flare and completely new to TFS. My company is in process of upgrading TFS to 2013 version. I have not linked the Flare projects to TFS yet so don't have concern with the upgrade per se but have been asked to answer some questio...

Thanks Dave but do you have any experience in managing large projects with very large numbers of snippets? In the project I am working on each product would need to have many, many separate snippets as even shared statements among products cannot share a snippet as the shared statement may not be up...

I am new to Flare and need some advice on single sourcing, condition tags and snippets for a future large HTML database. The database will be comprised of many individual product pages that will include some information intended for only advanced users. The majority of the information in the pages w...