MadCap Software Forums

Hey Trish, I'm not aware of a fix yet - it still happens to me occasionally. Seems to happen more often when I have multiple displays, but that could be coincidence.

Sorry I don't have a more helpful update.

We're also experiencing the problem of MS Edge removing query strings on local file system. Is there really no other solution than the one offered by cdschroeder? I personally haven't heard of any other solutions since the one we implemented here. At the time I left my last role (where this workaro...

Our training team has created a series of videos and other materials for users to view as part of their overall training, and we're planning on providing links to these in the training area of the Help system. We would also like to include a form of some kind to allow users to be quizzed/certified ...

MetteDK wrote:Hi '- again- Casey
After a couple of days away from my project and yet another compilation - it now works!!
I wonder if I was stuck in a bad cycle the other day. Thanks for trying to help out.

Glad to hear it's working now!

Adding to my previous post: This issue seems to be related to tables only. Adding standard text within the drop-down stays collapsed. Now, I know that tables have previously worked for me and stayed collapsed withii the drop-down. So I wonder what has happened since then (I think it has been 2 vers...

I'm actually developing a training portal in Flare right now that I'm launching in January. It has both our help documentation and training documentation, interactive virtual training modules, etc. The idea is that this will eventually eliminate the need for an LMS. We are also trying to eliminate ...

I have just encountered this error using FM 2019 and Flare 2018R2. Did anyone get a resolution? I don't have personal experience in this area, but there was a more recent post regarding this issue - apparently FrameMaker 2019 isn't supported: https://forums.madcapsoftware.com/viewtopic.php?f=10&...

Happy to help!! Happy Thanksgiving to you too!

It's true that there are limits to what you can and can't do directly through the Flare interface (i.e., using skins and the stylesheet editor). But if you know CSS and some jQuery, Foundations, and/or Flexbox, there's very little you can't do one way or another. You just might need someone with web...

IIRC, custom palettes are typically stored in the C:\Users\{username}\Documents\My Palettes folder and profiles are stored in C:\Users\{username}\Documents\My Profiles folder. If you don't find them, check your Public Documents. Worst case scenario, search your computer for *.capal (palette) and *.c...

In terms of the font awesome side of things, I just commented out the line-height declaration as we were not using it anyway. The weird thing in my case is that I haven't even downloaded the Font Awesome stylesheet. I'm just linking to the online file via the masterpage. So I can't comment out the ...

Unfortunately, that's correct. Central does not support branching.

But please, put in a feature request! If more people ask for it, they're more likely to implement it.

https://www.madcapsoftware.com/feedback ... quest.aspx

It's been a while since I last used Lingo, but IIRC, you can't edit or add segments using the Align tool. However, you can work around the issue by selecting every segment below the offending one and shifting them up (there's a button in the toolbar that switches segments by moving them up or down)....

I've been using GA for about a year now. It's useful, but I can't get the same search phrases and search phrases with no results reports from GA, and those are especially helpful reports. With a little bit of extra code, you can set up GA to report both search phrases and searches with no results. ...

I'm seeing this error too, but I don't have Font Awesome installed locally and I'm already linking to it via the masterpage. I've done a project-wide source code search for "inherit" - no results. "line-height" returns exactly four results, all of which are valid. Any ideas? I wo...

Hi Casey, I did that, the files are all in their places, I also located the topic in Windows Explorer, the syntax highlighting displays correctly when the topic is viewed as a standalone HTML file in the browser. I called Flare Support, they said they don't deal with scripting issues. Yeah, I would...

Hi CDschroeder, I installed prism and it worked perfectly, or at least I thought it did...I can see it working in HTML preview mode, but when I output, the effect is lost...any ideas? Hmm, that's odd. You are generating HTML5 (top nav/tripane/side nav) output, correct? (not to be confused with HTML...

Good news - you don't have to break up the lists! This blog post should help you out (explains it better than I can!): https://www.madcapsoftware.com/blog/2016/08/23/madcap-flare-tip-align-content-list-items/ I usually just use the keyboard shortcut that's mentioned ( Ctrl + ; ). This particular sho...

I had your exact issue about two years ago, and it turned out that Windows Defender flagged my Flare project as a possible threat, and kept rescanning it every few seconds. Our IT guy did something in the Defender settings to mark my Flare project and program folders as "safe"/"never ...

Happy to help!

It sounds like you need to increase either the right margin on the side menu, or the left margin on your topic content container.

If you need additional help, a screenshot and code sample will make it easier for us to give more specific ideas.

Yes! In the Side Menu skin, expand the Menu Item > Selected > Font menu. Then change the font weight and color.

Go to your side menu skin and check out the font size for the Selected and 1st/2nd/3rd/4th Level items. side-menu-font.png If you clear the manually set values in these fields, it should automatically use the main font size you set (under Menu Item). If that doesn't work, just enter the same value i...

Not by default. But you can set up a macro, then link that to a shortcut. For example, to set up an h1 macro: - Click a place in an open topic where you'd like to change the style to h1 (this is important - you can't click in the topic after you've started recording the macro, or the resulting macro...

What type of output are you generating? I use prism.js for HTML5 output and it works beautifully. It just doesn't work for printed output (but neither will any other JS solution).