Search found 39 matches

by zappy0
Wed Apr 17, 2024 11:41 am
Forum: Web-based Outputs
Topic: Question mark in user's search causes search to fail
Replies: 3
Views: 120

Re: Question mark in user's search causes search to fail

Thanks scap, especially for the link to the related issue. You are correct that this is a known issue. Madcap support responded today stating I found that the '?' at the end of a search phrase showing 0 results, is an existing bug in Tripane skin output. Regarding this issue, I have submitted a Bug ...
by zappy0
Mon Apr 08, 2024 7:14 am
Forum: Web-based Outputs
Topic: Question mark in user's search causes search to fail
Replies: 3
Views: 120

Question mark in user's search causes search to fail

Greetings. I am setting up micro content in my Flare project. I am using the installed version of Flare to generate tri-pane HTML and I am using the standard Madcap Search. My users sometimes type a question in the Search box such as "How do I move jobs to another production queue?" and ma...
by zappy0
Tue Mar 26, 2024 8:24 am
Forum: Printed Documentation Targets
Topic: Table resizing in PDF output
Replies: 22
Views: 12585

Re: Table resizing in PDF output

Update: I found a hack that solves my immediate problem, but I hope there is a better CSS solution available. In my case, the failure to have long strings break in the first column was causing the fourth / last column to be so narrow the text did not display in an optimal way. I create a blank image...
by zappy0
Tue Mar 26, 2024 7:01 am
Forum: Printed Documentation Targets
Topic: Table resizing in PDF output
Replies: 22
Views: 12585

Re: Table resizing in PDF output

Greetings. Was a solution found for this? Is there a bug reference I can can go vote up? I am having the same issue. I need to force wrap long property names in the first column of a table. I can make it work in HTML using CSS, but the PDF output ignores all of my attempts. I can insert a soft <br/>...
by zappy0
Fri May 19, 2023 8:09 am
Forum: Web-based Outputs
Topic: Build failed: Compiler: /Content/Search.htm: Failed to parse template page file
Replies: 2
Views: 527

Re: Build failed: Compiler: /Content/Search.htm: Failed to parse template page file

You must be generating Top Nav help. I believe Search.htm is added to the /Content/ directory when you build the project. When I get these strange "unable to find the specified file" it is usually because the file path has become too long - I don't know how long that is. When I shorten the...
by zappy0
Tue May 16, 2023 12:48 pm
Forum: Styles, Stylesheets and XML
Topic: Help Center-Aligning Text
Replies: 1
Views: 549

Re: Help Center-Aligning Text

What type of text are you applying the center style to (<p>, <h1> etc.)? I was able to apply style="text-align: center;" to a paragraph <p> and it behaved properly in the generated PDF. I know you don't want to mess with the stylesheet, but there might be an style defined there for '@meda ...
by zappy0
Wed May 10, 2023 12:08 pm
Forum: Flare's General Discussion
Topic: Facing pages and cross references
Replies: 10
Views: 3983

Re: Facing pages and cross references

@doloremipsum - worked perfectly! I noticed that "on facing page" was always generated on even pages with a reference to the next odd page (which would be the facing page). I was a worried the reverse would also be true, but "previous" was always used in those cases. Thus, by spe...
by zappy0
Wed May 03, 2023 6:12 am
Forum: Flare's General Discussion
Topic: Breadcrumb Prefix Text
Replies: 2
Views: 357

Re: Breadcrumb Prefix Text

I was able to do this in HTML side nav output by modifying properties of the MadCap|breadcrumbsProxy in the CSS. You can specify the image as a background and set the prefix text to blank. You will need to indent the text beyond the image width. If you go with an image that is taller than the text h...
by zappy0
Thu Apr 27, 2023 1:35 pm
Forum: Flare's General Discussion
Topic: Facing pages and cross references
Replies: 10
Views: 3983

Re: Facing pages and cross references

All of my end users view the PDFs as a single page layout. The phrase "on the facing page" makes no sense to them. We use left and right page layouts so the page number position and footer text can be varied and the document will look nice in the unlikely event a user actually prints it (a...
by zappy0
Tue Nov 01, 2022 1:26 pm
Forum: Printed Documentation Targets
Topic: "Failed to convert to PDF Font:"
Replies: 19
Views: 21000

Re: "Failed to convert to PDF Font:"

Thank you for this post - it worked for me as well (Flare 2022). I had previously downloaded the font (Gotham Book and many variations) to c:\fonts (a directory I created) and then used the Fonts Control panel to add those to my Windows 10 system. They were then displayed in C:\Windows\Fonts. When I...
by zappy0
Mon Nov 01, 2021 12:49 pm
Forum: Web-based Outputs
Topic: Add DIV ID to each TOC Node
Replies: 1
Views: 1420

Add DIV ID to each TOC Node

I have a tri-pane project that is output as HTML5. When I right-click any node in the TOC / Contents and select Inspect , I can see the node is wrapped in a DIV. <div> <span class="label"> <a href="#ManageSystemPermissions.htm?TocPath=Administration%257CUsers%2520and%2520Groups%257C__...
by zappy0
Mon Sep 20, 2021 12:15 pm
Forum: Styles, Stylesheets and XML
Topic: This page uses the non standard property “zoom” (Firefox)
Replies: 0
Views: 4138

This page uses the non standard property “zoom” (Firefox)

I have many Flare projects created using the Tripane HTML5 template (I believe that is what I used). When I visit one of these sites created with Flare, Firefox browser console reports This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “t...
by zappy0
Thu Jul 15, 2021 9:40 am
Forum: Importing
Topic: Unable to reach Confluence server
Replies: 8
Views: 13861

Re: Unable to reach Confluence server

Thank you laurieschu for posting a reply. I'm sorry to hear you are having this issue, but I'm glad to know I'm not alone. Madcap and Atassian (Confluence) have both spent time with me looking at the issue but there has been no resolution yet. Madcap even set up a test Confluence environment for me ...
by zappy0
Mon Jun 07, 2021 11:57 am
Forum: Importing
Topic: Unable to reach Confluence server
Replies: 8
Views: 13861

Re: Unable to reach Confluence server

Greetings. Did you find a solution to this problem? I've been using the Confluence integration / import for almost a year now without any problems. Today I get the "Unable to reach server" message exactly as you described. I generated a new API token but that does not help. I can get to th...
by zappy0
Fri Jan 22, 2021 3:47 pm
Forum: Web-based Outputs
Topic: Setting Up Website Using MadCap Flare Output
Replies: 1
Views: 1083

Re: Setting Up Website Using MadCap Flare Output

Greetings. How did your AWS deployment go? Currently, I use a simple website and FileZilla for the FTP client but may need to do something more advanced to handle authentication in the future. Another item to consider is video. Last year, we started preparing short application demonstration videos f...
by zappy0
Mon Nov 30, 2020 11:27 am
Forum: Importing
Topic: Flare deletes some files after re-importing from confluence
Replies: 1
Views: 1238

Re: Flare deletes some files after re-importing from conflue

I heard back from the fine folks at Madcap support regarding the seemingly random file delete on re-import. The reply is "...the Confluence import is generally intended as a means to transfer content from Confluence into Flare to continue working in Flare. Reimporting repeatedly from Confluence...
by zappy0
Tue Nov 17, 2020 3:58 pm
Forum: Importing
Topic: Confluence to Flare import - doc hyperlinks lost on reimport
Replies: 0
Views: 1149

Confluence to Flare import - doc hyperlinks lost on reimport

Greetings. I have a Confluence wiki site with approximately 900 topics organized within many folders and subfolders. I set up an import using Madcap Flare and to my amazement, the import process was able to resolve the majority of cross-topic hyperlinks. Confluence remains the set of master document...
by zappy0
Tue Nov 17, 2020 8:58 am
Forum: Importing
Topic: Flare deletes some files after re-importing from confluence
Replies: 1
Views: 1238

Flare deletes some files after re-importing from confluence

Greetings. I have a large Confluence site and I have used the Flare importer to bring it into a Flare project. I am leaving the file links in place and I often re-import files because the development staff prefer using Confluence to edit documents. The re-import process works nicely with one excepti...
by zappy0
Fri Nov 13, 2020 3:52 pm
Forum: Web-based Outputs
Topic: Related topics - best practices
Replies: 2
Views: 980

Re: Related topics - best practices

I like using xrefs because Flare will update the reference for me if the first H1 in the referenced topic changes. <MadCap:xref href="admin_company.htm">Company Profile</MadCap:xref> I use xrefs within a "Related Topics" block at the end of each topic as well as in-line reference...
by zappy0
Fri Oct 09, 2020 2:40 pm
Forum: Web-based Outputs
Topic: Display URL for the current topic in HTML5 output?
Replies: 2
Views: 946

Re: Display URL for the current topic in HTML5 output?

Because you install HTML5 Help locally, I assume the URL is something like file:///C:/application/help/topic.html. You might be able to add some inline javascript to your master page. Something such as: <body> <p><b>[%=Primary.docTitle2%]</b></p> [b]<p id="urlLine"> <script>document.getEle...
by zappy0
Fri Sep 04, 2020 3:01 pm
Forum: Web-based Outputs
Topic: How to provide a editable form in online help - suggestions?
Replies: 1
Views: 1146

Re: How to provide a editable form in online help - suggesti

I use forms embedded in Help topics to allow the reader to execute API methods against their application instance, provide topic feedback, and answer quiz questions. For feedback and quizzes, I submit the form data to api.elasticemail.com and it gets sent to me as an email. Refer to https://elastice...
by zappy0
Mon Aug 24, 2020 9:46 am
Forum: Importing
Topic: Error Trying to Import From Confluence
Replies: 1
Views: 2304

Re: Error Trying to Import From Confluence

I had a similar error attempting to import Confluence pages from one of our public Confluence sites. Using the Flare import, I am required to provide credentials for Confluence on the General "page" before I am allowed to view and select the actual pages. So I just provided my credentials ...
by zappy0
Mon Jul 20, 2020 3:06 pm
Forum: Web-based Outputs
Topic: Is global search and project-level search possible?
Replies: 3
Views: 1603

Re: Is global search and project-level search possible?

Oops! You're right Nita. I use a tripane skin. Thanks for correcting that.
by zappy0
Fri Jul 17, 2020 2:54 pm
Forum: Web-based Outputs
Topic: Is global search and project-level search possible?
Replies: 3
Views: 1603

Re: Is global search and project-level search possible?

I had a similar requirement. Readers often knew what they were searching for but did not know which document to find it in. I have a large number of Flare projects based on the HTML side nav. Users get into a specific document by going through a portal (also a side nav Flare project) and then clicki...
by zappy0
Fri May 22, 2020 2:52 pm
Forum: Web-based Outputs
Topic: HTML5 Output not displaying in iframe with Flare 2020
Replies: 12
Views: 5465

Re: HTML5 Output not displaying in iframe with Flare 2020

I have a side nav HTML project that I rebuilt today with Flare 2020. It displays fine within an iframe used within a support portal. What type of HTML output are you publishing? It's a long shot, but did you try clearing your browser's cache? If you manage the site, did you flush the site cache?