MadCap Software Forums

Thank you both! I am just getting caught back up after a major release and a vacation, so I haven't had a chance to look into it until now.

I do strongly suspect it is related to FontAwesome rather than anti-virus, mainly because of the timing. If I find anything useful I'll be sure to update here ...

I have been seeing some major performance issues with Flare recently. I'm still on 2021 r3 (we're releasing in a week, so I'll start playing with 2022 once that is done). I noticed the issue right around the time we started implementing FontAwesome, so my suspicion is that might be related, but I ...

We started integrating with Zendesk last summer and experienced a LOT of headaches with the themes and styles, so I feel your pain. I had so many issues trying to get Flare's styling to work properly/consistently in Zendesk, although at this point I think we are finally in a good place.

We used the ...

A bit late to the party but I am experiencing this as well. Did you ever find a resolution?

I've got 2 branches that have been deleted in Azure DevOps but continue to show in Flare. I can click Delete Branch, confirm the operation, and they disappear from the Branches list - but only temporarily ...