MadCap Software Forums

Hi everyone, We have recently converted RoboHelp to Flare and I keep getting weird CSS errors on any topic with tables. We get an error saying a7a9c (border color) is not valid, but this border color is NOT part of the table styles (any style in the css, really) and there is no visible color in the ...

Hey, We just converted a large RoboHelp project to Flare. The map IDs came over in the "Advanced" tab but the alias file itself is empty. Why is this? We have had SO many issues transferring from RoboHelp to Flare, and most of them are open Flare bugs that are not fixed. 1. RH multi-level ...

Thanks so much everyone! That worked!

Hi all, I have browsed the Google Analytics topics on these forums and thus far have not found the answer to what we need. We are transitioning from RH to Flare, and in the Flare Master page for WebHelp (we do not use HTML5 output) we need to insert a google analytics script. The only script we have...

Question - are we required to use HTML5 output in order to make Google Analytics work? The company I work for wants a WebHelp output and they've used G.A. in RoboHelp and they want it to work in Flare without going to HTML 5. is this possible? I have the entire google code that I could insert into t...

k thanks. I was able to resolve the circular error, but we still cannot get the TOC to be formatted the way we want. I've reached out to MadCap support on that one. We have a page layout associated with the TOC topic, we have the TOC formatted and the numbers/headings are coming out normal, but no h...

Hi all, I hope someone can help. I am soooo frustrated with Flare setup right now and it doesn't seem to be getting any better. We have about 15 printed targets, in addition to online. After several discussions with tech support, I was able to get the regular pages and the title pages set up to look...

Hi all, Is it possible to rename an alpha/numeric color (such as #db3f33) to an actual name that means something, like "Company Red"? RoboHelp allows us to do this and we are switching to Flare. We can pick the specific color we want and save it in the palette, but referring to it by 6 dig...

I tried this suggestion but it still is not working. The image I have in my table row still is "shrunk" from what the column size should be. We want the image to completely fill the table row/column as it is a title page of a document.

Any thoughts?

Elaine

Nita, How do you get an image to "fill" an entire table row in Word without having to resize it manually once you've done your Word target output? We have a table of 2 rows, 1 column. The view looks fine in Flare and Flare preview, but once it goes into Word output, the top row is still co...

I am having the same issue, though not so much the resolution as the image that is part of a table row comes over into Word but it does not "fill" the whole table row. We wind up with a table heading with text that looks great for the first table row, and then the 2nd row with the image ha...

Hi all, I've created a Page Layout for a title page for our printed (Word) output. Based on MadCap tech support suggestion, I have one big body frame for this and then I'm doing all my text and image updates in my actual topic. I have a logo, right aligned, at the top with 10 pixels cell padding on ...

I don't have an answer for you but I can tell you I am dealing with the same issue importing RoboHelp to Flare. I currently have MadCap tech support reviewing the issue because we have 11,000 topics that have lost all the numbering/bullets in Flare.

Elaine

How do I do that? Set up pStyle1 to use an autonumbering feature?

The issue will be, pStyle1 is also used on some items that are not meant to be lists, but I would think cleaning up that portion would be easier than manually creating lists for 11,000 topics.

Elaine

Hi,

Thanks for the response. The names are things like "whlang.js" and "whtopic.js" and they come thru as imported in the main top level folder. It seems like these are RH scripts that do not need to be in Flare and can be deleted, but the import process does not do that.

Elaine

Here is the way it is in RoboHelp, followed by how we would like it in Flare: RH WRONG <?xml version="1.0" encoding="utf-8"?> <html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" MadCap:id="Groups Overview" MadCap:timeEstimate="0" Ma...

Hi all, I hope I can find some help here. I've browsed through a bunch of the topics but don't really understand what it is I need to do. I'm trying to take a huge RoboHelp project into a Flare project. Issue: They've used multi-level lists within RoboHelp (which are not technically a "list&quo...

Hi all, I'm still banging my head against a wall trying to get this RoboHelp project imported into Flare without issue. It brings over a bunch of .JS files, which I've been told are javascript. Can I delete these once they are in Flare? I don't see how they are used and I want to clean up the projec...

Nope. The RoboHelp code doing multi level lists does not give a code of "list" but rather makes it part of a style, such as paragraph Style 1. That's my issue - I can't do a find replace or just shift over to a new list. The multi level lists in RH are guided by style, not by the OL or UL ...

Thanks - here is the code for both - I have listed the INCORRECT (ROBOHELP) CODE FIRST after importing into Flare: <?xml version="1.0" encoding="utf-8"?> <html xmlns:MadCap="http://www.madcapsoftware.com/Schemas/MadCap.xsd" MadCap:id="Groups Overview" MadCap:t...

Hi, I'm hoping someone can help out. Surely this isn't an uncommon thing, since so many people use RoboHelp and then switch over to Flare. I have a huge RoboHelp project that I've imported into Flare. Problem is, the "multi-level lists" (alpha, bullet, number) that RoboHelp allows users to...