Search found 3 matches

by dartrite
Fri Feb 03, 2017 4:54 am
Forum: Doc-To-Help General Discussion
Topic: D2H hangs on "Processing Document Comments"
Replies: 1
Views: 2449

D2H hangs on "Processing Document Comments"

Hi
I only see this on when converting one particular Word document to CHM. Its not a large docx file at 147 pages, 5 MB.
Track Changes are off and all changes accepted. Fields are updated and then the document saved.

D2H hangs for around 5 minutes at this stage and then processes normally.

Can ...
by dartrite
Wed Jun 29, 2016 7:32 am
Forum: Doc-To-Help General Discussion
Topic: "Fatal Word error .." and "Error saving as web page"
Replies: 2
Views: 3278

Re: "Fatal Word error .." and "Error saving as web page"

Hi Sabine
To be honest, I started with a version of the Word file that I knew to be good and re-entered the updates. Maybe not the quickest or best way to do it, but it now works.
Like you, I suspected a list corruption.

Sorry I could not be of more help in tracking this down.

Regards

Stuart
by dartrite
Mon Jun 27, 2016 6:57 am
Forum: Doc-To-Help General Discussion
Topic: "Fatal Word error .." and "Error saving as web page"
Replies: 2
Views: 3278

"Fatal Word error .." and "Error saving as web page"

Hi group
I'm using Doc2Help version 3.0.0.1217 to create Compiled Help from a large Word document (25 MB, just over 700 pages).

Up to now I have had no problems, but today experienced two issues that might be related. Previous versions of this document have compiled without issue and this version ...