MadCap Software Forums

Thanks for all the suggestions, everyone.

Found out that this happens because I am using CSS to add a 1px solid black border to all of the images in the project.

Thanks,

Bill

I'm not sure what you are asking, Bill.

Thumbnails are a reduced resolution image, usually displayed as a smaller image, that is designed to reduce bandwidth and load times for a web page. They should look inferior to a normal image when they are made the same size.

Reading this over, I realize ...

Hi all,

I've set up my stylesheet so that the images in my HTML output are displayed as thumbnails (users click on them to view them at full size). All of the images in my project are .png files.

All of the images in my project are loosing a small, but noticeable amount of quality (both when ...

Hi all,

When publishing my project to SharePoint online, the publish operation fails when Flare tries to push a ~2.5mb .gif file to the directory on Sharepoint, and I get the following error:

"The request message is too big. The server does not allow messages larger than 2097152 bytes ...

Hi all,

I got my web help plus site up and running, and the search engine picks up the contents of pdf files I've attached to the site. However, if I search for pdf content after selecting a search filter (concept), I get different results.

I should mention that the topic where the pdf is linked ...

Hi all,

My situation: I manage an HTML5 help file with Flare. I created 2 custom classes in the project's skin: one with a custom icon for pages I use to display PDFs, and another with a custom icon for client-specific content. After I created these two styles, I accessed the TOC, and changed ...

Actually, I think you could be missing something obvious...

If your server is running IIS, you can use HTML5 Server-based output, which would index PDF and other file formats for your search.

https://help.madcapsoftware.com/flare2017/Content/Output/HTML5_Output/Enabling_HTML5_Server_Output.htm ...

roboHAL wrote:In a way, I can offer a work around.

...

Haha. Well, I'm happy to say that I'm familiar with all of these items, and already have these in place!

I'll be sure and update this post if I find some other strategy.

Hi Bill. No, you're not missing anything obvious. Flare search engine does not consider the content of a PDF file. For that matter, to my understanding the Flare search engine does not consider the content of most other non-html files. There is or was an output type called "WebHelp Plus" which when ...

Hi all,

I've attached a series of .pdf files to the web outputs I manage — and anticipate adding more. The .pdfs work great (especially for our clients working with Chrome), but Flare's search engine doesn't seem to be looking into the contents of the .pdfs (e.g. if I search for a sentence in one ...

Hi all,

Can someone tell me where the styles are set for printed output from an online help file? I.e. I open my company's help file, navigate to a topic, and click the print icon.

The printed copies of topics don't seem to match the style of the website or any medium in the stylesheet that I'm ...

Conditions are truly all-encompassing. That is a great practice.

Thank you, Dave!

Hi All,

This is my first time posting in the forums — hopefully, I am posting on the correct board.

Currently, I use Flare to create and moderate a generic help file for my company's product. Now, I'm trying to sort out how I can use the help file as the foundation for several (5–10) client ...