MadCap Software Forums

I am willing to bet the cache/browser in combination with impatience on my part was part of the issue. Went in and review and attempted again today and seems to be updated. Also noticed that they link being used was a shortcut being pushed down by group policy. The shortcut being pushed down reflect...

i had already thought about that and i have already cleared it and tried other browsers.

Capture.PNG I have my Development project with tons of documents and items and ready for it to go to production. I go to publishing and select destination and then publish primary however it it not working. It does not have all the items i have updated/added. I have tried it a couple of times and a...

***AN FYI **** Mad cap instructed on how to fix the problem. Turns out that the issues with locking/crashing was due to the tile (there for links) having apostrophes in them and that not playing nice with SQL lite. I tested with and with out a couple times and seems to been the resolve. thanks every...

Ok will do thanks!
sorry for silly question i looked (briefly) and was not able to track down a solid number to try... Would you know what it is or where to find it. (trying to avoid run around)

I can get through 4-5 imports and the Flare will lock up with the error that is attached. The text below is what is in the details. After the crash i have to wait about 10-15 minutes before i can get back into it due to the error also attached which is killing productivity. Is there a fix for the cr...

this was fixed by creating a stand alone "welcome" page and setting it to be the landing page.
this can be closed or mark inactive.

in content explorer, i am trying to move a folder into another one and clean it up and organize it. no matter what folder is going where it will not do it and errors (attached) stating "the path is hidden or is with in a folder that is hidden. the operation can not be completed. i will be uploa...

If i understand correctly, we are ahead of those steps in our process here. We have the TOC built and have added a lot to it such as new topics etc. When we add a new item/new book and give it content etc, it always is the one that comes up when going to the home page. Verse when going to the home p...

When going to default, or home page, it is going to the last imported/created location.
When getting to the page or clicking home page i want it to go to a home screen where all the items are minimized and it is going to a generic page, not the last one put in.