Search found 21 matches
- Mon Oct 30, 2023 9:50 am
- Forum: Flare's General Discussion
- Topic: Black Screen, Flare Hangs
- Replies: 13
- Views: 14896
Re: Black Screen, Flare Hangs
" hundreds! :D" LOL, good to know I am not alone. I understand those processes can be extremely resource intensive. I wish MadCap could put in a splash screen or something that would warn users instead of letting them happily skip into the black hole (Flare Freeze? that is catchy). A long ...
- Fri Oct 27, 2023 8:57 am
- Forum: Flare's General Discussion
- Topic: Black Screen, Flare Hangs
- Replies: 13
- Views: 14896
Re: Black Screen, Flare Hangs
Iburn, thanks for sharing. This black screen hang problem seems to be a common, long term, perplexing problem. I agree: multiple windows open can be a problem - the Formatting viewer and Link viewer can be an issue because they are resource intensive I've learned to minimize the number of windows as...
- Wed Oct 25, 2023 6:42 pm
- Forum: Flare's General Discussion
- Topic: Black Screen, Flare Hangs
- Replies: 13
- Views: 14896
Re: Black Screen, Flare Hangs
Actually it is a touchpad on an Adesso-tru-form-4500-2-4ghz-wireless-ergonomic-touchpad-keyboard. It uses standard Windows drivers. Since I posted this topic it seems the black screen problem has diminished but not gone away completely. Unsatisfactory answer I know. I am still casually monitoring it.
- Wed Oct 18, 2023 9:11 am
- Forum: Flare's General Discussion
- Topic: Black Screen, Flare Hangs
- Replies: 13
- Views: 14896
Re: Black Screen, Flare Hangs
I turned off my special mouse settings two days ago and I have not experienced the problem since then. I'll post in a few days if that was the solution. By "special mouse settings" I mean anything other than the default settings for a Windows 10 mouse; no extra large, no different color, e...
- Fri Oct 13, 2023 9:36 pm
- Forum: Flare's General Discussion
- Topic: Black Screen, Flare Hangs
- Replies: 13
- Views: 14896
Black Screen, Flare Hangs
Flare goes black; sometimes it recovers, sometimes it doesn't. Have you experienced this?
For years, multiple releases, and environments, I have experienced this.
It isn't release or environment dependent.
Am I alone?
TIA for any sympathy or suggestions for a fix.
For years, multiple releases, and environments, I have experienced this.
It isn't release or environment dependent.
Am I alone?
TIA for any sympathy or suggestions for a fix.
- Fri Sep 22, 2023 1:00 pm
- Forum: Flare's General Discussion
- Topic: Flare 2017-r2 super slow - black screens - crashes
- Replies: 7
- Views: 3771
Re: Flare 2017-r2 super slow - black screens - crashes
2023 update, black screens are still happening. Is there a bug number for long standing bug? It seems to happen when I have a lot of file changes done at the same time.
- Thu Feb 03, 2022 3:15 pm
- Forum: Styles, Stylesheets and XML
- Topic: Link Viewer Associated Targets
- Replies: 5
- Views: 5861
Re: Link Viewer Associated Targets
2022 and I am wondering the same thing for the same reasons.
- Wed Sep 15, 2021 9:43 pm
- Forum: Flare's General Discussion
- Topic: Odd message opening topic: BoxLayout: Missing page layout
- Replies: 1
- Views: 1906
Re: Odd message opening topic: BoxLayout: Missing page layou
I am getting a log warning that says it is coming from the boxlayout subsystem.
- Thu Apr 29, 2021 2:19 pm
- Forum: Web-based Outputs
- Topic: Snippets not appearing in Clean HTML output
- Replies: 1
- Views: 1263
Re: Snippets not appearing in Clean HTML output
I am investigating why a snippet is in the output of some topics in the same target but not others. Not sure if that is related. Stay tuned.
- Wed Mar 17, 2021 8:28 pm
- Forum: Flare's General Discussion
- Topic: How to turn off Messages pane
- Replies: 4
- Views: 2104
Re: How to turn off Messages pane
My message pane is at the bottom but it takes the focus off the pane I am working in whenever there is a message.
Is there a way to stop it from changing the focus or hiding the messages?
Is there a way to stop it from changing the focus or hiding the messages?
- Thu Mar 11, 2021 10:51 pm
- Forum: Printed Documentation Targets
- Topic: Annotations not always displaying in PDF
- Replies: 2
- Views: 1681
Re: Annotations not always displaying in PDF
I am experiencing that right now.
- Wed Mar 10, 2021 8:20 pm
- Forum: Importing
- Topic: Importing Word Lists
- Replies: 7
- Views: 9174
Re: Importing Word Lists
2021 saying hello and thank you, Brilliant elegant solution. Killing the bullets and numbers in Word before importing solved my problem of Flare adding in ol and li I didn't want.
- Tue Apr 14, 2020 9:27 am
- Forum: Styles, Stylesheets and XML
- Topic: Preserve formatting of inline HTML pasted into Flare topic?
- Replies: 10
- Views: 8155
Re: Preserve formatting of inline HTML pasted into Flare top
I too am wrestling with the issues discussed in this thread. I paste highlighted code from Visual Studio into Word and them import the Word doc into Flare using the default settings (I think). This results in highlighting that it retained in both HTML and PDF output. The topic code is very verbose b...
- Mon Mar 30, 2020 6:05 pm
- Forum: Flare's General Discussion
- Topic: Capture 7 - Failed to register the hotkey
- Replies: 3
- Views: 10984
Re: Capture 7 - Failed to register the hotkey
I gave up on Capture. Too bad, it was promising.
- Wed Sep 11, 2019 5:14 pm
- Forum: Flare's General Discussion
- Topic: Scrolling down smoothly in Flare XML Editor
- Replies: 7
- Views: 3115
Re: Scrolling down smoothly in Flare XML Editor
I disagree that is makes sense. At least now, 2019. Page down should go a screen page down like 99% of all GUI apps on Windows these days.
- Tue Jul 16, 2019 11:18 am
- Forum: Flare's General Discussion
- Topic: Is there a way to set WYSIWYG to show conditioned items?
- Replies: 7
- Views: 2614
Re: Is there a way to set WYSIWYG to show conditioned items?
Flare 2019's "Select the conditional expression for viewing this topic in the XML editor" feature let's you hide or view conditions individually now.
- Fri Jul 05, 2019 1:27 pm
- Forum: Getting Started and Installation Issues
- Topic: Relentless exceptions
- Replies: 4
- Views: 6987
Re: Relentless exceptions
I am getting a lot of them now in Flare 2019 <?xml version="1.0" encoding="utf-8"?> <MadCapExceptionLog protocol="1" executable="Flare" executableVersion="15.0.7081.30245" localDate="2019-07-05T12:32:02.0079425-07:00"> <OS arch="x64&qu...
- Thu Jun 06, 2019 3:53 pm
- Forum: Flare's General Discussion
- Topic: Mail setup: "Could not find outgoing Mail server"
- Replies: 6
- Views: 2956
Re: Mail setup: "Could not find outgoing Mail server"
Similar question. I am using 2019. If you click "Setup Mail" then "Lookup in Active Directory" I get a "Failed to locate Exchange server". I am looking into the name of my companies Exchange Server but I am not sure that will work.
- Tue Nov 27, 2018 3:40 pm
- Forum: Flare's General Discussion
- Topic: Capture 7 - Failed to register the hotkey
- Replies: 3
- Views: 10984
Capture 7 - Failed to register the hotkey
Many of the hotkeys in Capture 7 do not work in Windows 10 because they are already registered by other programs. When you try to reassign them in the File>Option form, the assignment fails often because what you chose, is already in use. One cannot go through each possible hotkey for each Action, t...
- Tue Nov 27, 2018 3:34 pm
- Forum: Flare's General Discussion
- Topic: Flare Keyboard Shortcuts
- Replies: 15
- Views: 10739
Re: Flare Keyboard Shortcuts Knowledge base
That link no longer works.
- Wed Jun 13, 2018 3:14 pm
- Forum: Capture's General Discussion
- Topic: Capture button is off the screen--how do I access it?
- Replies: 23
- Views: 65375
Re: Capture button is off the screen--how do I access it?
I too am experiencing the same problem in MC 2018.