MadCap Software Forums

Sorry about the 3 year delay in following up. Must have gotten busy. Anyway, I'm just wondering what your guidance would be today for the same issue, obtaining online help topic ratings/analytics/feedback. We need to be GDPR compliant. I would add that my skin is Tri-pane based. However, with a bit ...

Thank you! Six years later, your solution allowed me to resolve a similar issue successfully.

I don't know, but I'll give it a try. Great suggestion. Thanks!

Before I change a CSS style for a very large project, I'm wondering if there is a report that can tell what other topics that style has been used in? I don't want to inadvertently mess up something I created two or three years ago.

Thanks.

I studied at Albert Ludwigs Universitaet- Freiburg back in the mid 1970s. The Altstadt was lovely then and fun! I loved it and loved the people I met studying there. It was only with great reluctance that I returned to the US.And the bread! The bread! And the cheese! What marvelous cheeses! Putenher...

Thank you, Dave. :D I am also assuming that GA will work with context sensitive HTML5 Help that is integrated with the application. Yes, when a page loads, it'll run the GA script and record the page view in analytics. It doesn't matter if the page is opened by clicking a link, or direct from CSH. ...

Just wondering if you resolved this issue? Potentially interested in trying Pulse out. But I need to know it works really well before investing a lot of time and money.

This is a current issue for my project as well. The following release note will shortly go out to clients: Known Issue Resizing the default display format of the Users Guide may shift the location of embedded hotspots in screen shot and flowchart image maps. This may also occur when one pop-up is us...

child topic image map link to other chld prj bookmark 062719.gif You can create a link from a child-topic image map to a child topic in another project using the Image Map Editor. But you can’t add a bookmark to that link in the Image Map Editor. The work-around is to append the #bookmark directly ...

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Just encountered this issue. My HTML5 project output in Google displays blank popups, when clicked. Link to popup may work first time, but not second and vise versa. In some topics, the first 5-9 popups work fine. In others, the first popup fails. Side by side comparisons with Mozilla, IE and Previe...

Working in Flare 2017 r3. Tri-pane format. Set up bookmarks as popups in a topic. In Preview mode for same topic, the popup works as expected, displaying the content it is linked to. <p>To update existing record settings, left-click the <a href="#Edit_2" target="_popup">EDIT</a> ...

Issue: Tri-pane glossary search for a given term will display the combined, undifferentiated definitions for search terms previously viewed, if they have not been manually collapsed first. I'm using Flare 2017 r3. Steps: #1 Open Glossary. #2 Search for term (A) #3 Manually expand displayed term to v...

Both in Analyzer and Project Analysis, I find that most of the links listed as broken are not broken. This makes it hard to find the links that really are broken. Today, in Project Analysis, In every single instance, the "Folder column = "Content/" and the Type column = "Missing ...

My challenge was to create a link from a child project to a master project (aka parent project) topic for HTML5 output. I had previously figured out how to create child to child links. Nothing I found in the Forum provided clear (enough) directions for creating the child to master link. I was confus...

Generated a PDF from a Word doc. Copied it into Content Folder. Created link to PDF in Browse Sequence editor. Cleaned project. Published project. PDF listing appears as expected in Browse Sequence tab but will not open in IE . (Running IE 10 64 bit) When I select HTML Target > View > Mozilla Firefo...

Careful testing showed that the fourth snippet used in a tested topic (row 13) was directly responsible for invalidating the color (#8b4513) assigned to CCS > p.KRY_tip ( rows 1 & 9). It appeared in black, instead. The font-weight (Bold), however, was not affected. The entire topic is comprised ...

My reviewers would also LOVE to have a preview function in their versions of (full license) Contributor that duplicates the version found in Flare. Reviewers want to see and edit clean text, not the tags and frames that a tech writer has to deal with. Zakk's comment was dated 2011, I believe. This i...

]I greatly appreciate the input. However, testing indicates that simply removing the p tags entirely from the dropdown head made no difference. I also tried adding the p tags to the bullets in the dropdown body. Again, there was no difference in the spacing of the icons as regards their distance fro...

I took the advice offered and reported issue as a bug.

However, in researching the issue, I noticed that while my Outlook is 32-bit, my Windows system is 64-bit. Is it possible that the Windows setting is having an adverse impact on the process?

Good eyes! Well, previously, I had a standard <P> tag. But since my <P> tag had a Box > Margin: > 1.12em 0, I thought that the text might be adding a margin between itself and the icon. So I created a no indent version in hopes that it would make a difference. It did not. I went back to the <p> tag ...

The spacing of the drop down icon in the Preview window is fine. When published, it isn't. I would appreciate some help. The attachment displays the XML Editor, Text Editor, Preview and Published views of the same text.

I'm a relatively recent convert to Flare with what I believe to be a closely related issue re insertion of a snippet. I have inserted a snippet (defined with a colored font) into various topics. Each topic is built around a standard, two-column table. The content is maintained within the table. Afte...

The following forum discussion helped me quickly resolve the challenge of creating viable links across HTML5 projects (merged using the runtime TOC solution). Props to the authors for clarity and completeness. Re: Linking between merged WebHelp topics https://forums.madcapsoftware.com/viewtopic.php?...