Search found 31 matches

by SG
Wed Nov 12, 2014 1:32 pm
Forum: Tips and Tricks
Topic: Are you a fan of your Screen Captures?
Replies: 10
Views: 6757

Re: Are you a fan of your Screen Captures?

In your original post, did you put the frame around the image in Snagit? If so, I think your images will look better if you frame them first (you can also create a minor 3d framing effect), and then apply the drop shadow. It looks like you're applying the drop shadow and then framing the image.

SG
by SG
Tue May 06, 2014 1:22 pm
Forum: Single-Sourcing
Topic: Need to use different URL for print vs web
Replies: 2
Views: 2051

Re: Need to use different URL for print vs web

Don't know if there's an efficient way to do what you want. However, here's a time consuming way to do it: you can create a condition tag for the links and unbind them (see below), then create different links in the pdf using Acrobat Pro. From Flare Help "Let's say you are creating both online ...
by SG
Fri Apr 05, 2013 1:39 pm
Forum: Flare's General Discussion
Topic: LaTeX to Flare, Equations and MathML
Replies: 5
Views: 4172

Re: LaTeX to Flare, Equations and MathML

Hi Matt:

This doesn't answer your question--but just wanted you to know how we use LaTex at my company. Our research dept converts LaTex to pdfs. I create links on Flare pages which allow users to download the separate pdfs.

SG
by SG
Thu Sep 27, 2012 1:07 pm
Forum: Web-based Outputs
Topic: HTML5 Output with Swf file will not load
Replies: 3
Views: 1190

Re: HTML5 Output with Swf file will not load

Hi: I've got multiple .swf files in my HTML5 projects. Usually I open a separate HTML file with the swf in it. Everything plays fine. I also have one or two .swf files that run directly in Flare, and these play without problems. In your post, you mention "video"--do your .swf files include...
by SG
Mon Aug 01, 2011 11:50 am
Forum: Printed Documentation Targets
Topic: Running Head Variables not working in MS Word
Replies: 4
Views: 2224

Re: Running Head Variables not working in MS Word

This worked--but only when I edited a pre-existing Running Head variable entry. When I tried creating one from scratch it didn't work.

Thanks again,

SG
by SG
Fri Jul 29, 2011 8:51 am
Forum: Printed Documentation Targets
Topic: Running Head Variables not working in MS Word
Replies: 4
Views: 2224

Re: Running Head Variables not working in MS Word

Margaret: Thanks very much. You are correct--when I switched to a pure H1 style, the running head work. I consider this a bug. I'm not sure what you mean by:" If you use master pages you can manually update the header reference to include the style name with the subclass." I am using Maste...
by SG
Thu Jul 28, 2011 9:37 am
Forum: Printed Documentation Targets
Topic: Running Head Variables not working in MS Word
Replies: 4
Views: 2224

Running Head Variables not working in MS Word

I'm trying to get the H1 variable to print as a running head in Word. When I set the target to pdf, the running head works; but when I set the target to Word, the running head either doesn't print or displays an error. Does anyone know of a setting that can get the running head to work in Word? Than...
by SG
Tue Jul 06, 2010 10:44 am
Forum: Flare's General Discussion
Topic: Object reference not set to an instance of an object
Replies: 6
Views: 2477

Re: Object reference not set to an instance of an object

I had the same problem many months ago. I solved the problem; but sorry--I don't remember exactly how I solved it--however, I think I traced down all error messages and discovered that I had links to graphics or pages that didn't exist.

SG
by SG
Mon May 24, 2010 11:46 am
Forum: Web-based Outputs
Topic: Problems running SWF in final build
Replies: 19
Views: 7507

Re: Problems running SWF in final build

Sorry--thought you were using Captivate. Here's an example of the type of javascript I used to create a link to the HTML that loads my Flash movies: <a href="#" OnClick="javascript:newwindow=window.open('LoginTutorial.htm','name','height=650,width=1065,resizable=yes,scrollbars=yes,too...
by SG
Wed May 19, 2010 2:49 pm
Forum: Web-based Outputs
Topic: Problems running SWF in final build
Replies: 19
Views: 7507

Re: Problems running SWF in final build

Just a few notes--which I hope won't confuse things more: As far as I remember, your .swf files were created in Captivate. I'm not sure how your swf files were created in Captivate--nor what version in Captivate--but all of my swf files also include a "skin" file as well. For instance: I w...
by SG
Tue May 18, 2010 1:44 pm
Forum: Web-based Outputs
Topic: Problems running SWF in final build
Replies: 19
Views: 7507

Re: Problems running SWF in final build

I do a lot of work with Flash in my help sites. I think I've seen this problem before--and it was caused by an inconsistency of names (including upper and lower case). Make sure that the name of each saved movie is exacly the same as it is in every html file that utilizes the movie. Note that in the...
by SG
Wed Jun 10, 2009 10:40 am
Forum: Styles, Stylesheets and XML
Topic: Flare 5 is messing up my styles
Replies: 11
Views: 4220

Re: Flare 5 is messing up my styles

Thanks. I'll try this.

SG
by SG
Wed Jun 10, 2009 8:48 am
Forum: Styles, Stylesheets and XML
Topic: Flare 5 is messing up my styles
Replies: 11
Views: 4220

Flare 5 is messing up my styles

After trying some new features in Flare 5 (topic tool bar, for instance) , I've discovered that my link styles don't work any more. The colors are incorrect, and all links are underlined --despite my .css that specifies no underlines. After investigating, I have found that if I remove the <link href...
by SG
Tue Apr 21, 2009 12:14 pm
Forum: Flare's General Discussion
Topic: Opinions on XMLSPY?
Replies: 6
Views: 2792

Re: Opinions on XMLSPY?

My company has a site license for XML Spy. It's a great program. I use it all the time to edit the .htm pages Flare creates and edit the style sheets that Flare creates. It provides line numbers--so it's easy to track down errors that Flare flags in your files, and you can easily flip from XMLSpy's ...
by SG
Fri Apr 10, 2009 2:45 pm
Forum: Flare's General Discussion
Topic: page layout issue
Replies: 16
Views: 5695

Re: page layout issue-no bug

I don't believe this is a bug. What you are seeing is pixel-math in action. The same will happen in Photoshop: Paste a 2 x2 inch 300ppi image into a 72ppi image, and the 300 ppi image will be larger in the 72ppi file. The application must do something with all those pixels crammed into the 300ppi im...
by SG
Tue Mar 24, 2009 1:20 pm
Forum: Web-based Outputs
Topic: JS errors with Internet Explorer 8
Replies: 1
Views: 1162

JS errors with Internet Explorer 8

I just downloaded IE8. I'm now getting a variety of js errors with MadCap scripts when I click through one of my Help Sites. Anyone having similar problems?

Thanks,

SG
by SG
Fri Mar 13, 2009 12:52 pm
Forum: Mimic's General Discussion
Topic: Does Mimic actually work?
Replies: 13
Views: 9162

Re: Does Mimic actually work?

Just want to chime in here about Captivate... We're using Captivate 3 and very happy with it. We have many animated tutorials in our online help--all created in Captivate. From time to time, it doesn't capture properly; but we can usually figure out a way to replace poorly recorded screens. Quite pr...
by SG
Thu Dec 18, 2008 12:42 pm
Forum: Flare's General Discussion
Topic: Images won't Reset--Bug?
Replies: 2
Views: 1357

Re: Images won't Reset--Bug?

Lisa:

Thanks for the reply. After quitting and re opening Flare several times today--the problem has completely disappeared. Very peculiar--but it at least everything is back to normal.

SG
by SG
Thu Dec 18, 2008 10:22 am
Forum: Flare's General Discussion
Topic: Images won't Reset--Bug?
Replies: 2
Views: 1357

Images won't Reset--Bug?

Hi: I'm not sure if this is a bug, or it's being caused by a setting within Flare: I have a WebHelp project that I published to PDF. When I returned to my project, many of the images were resized. When I right-click and choose Reset, many of the images won't reset to their original sizes. I tried de...
by SG
Thu Nov 20, 2008 1:40 pm
Forum: Flare's General Discussion
Topic: Adding Captivate Movies and controling skins and stuff
Replies: 4
Views: 2478

Re: Adding Captivate Movies and controling skins and stuff

Dave:

Thanks for the suggestion. I'll try it.

SG
by SG
Mon Nov 17, 2008 1:42 pm
Forum: Flare's General Discussion
Topic: Adding Captivate Movies and controling skins and stuff
Replies: 4
Views: 2478

Re: Adding Captivate Movies and controling skins and stuff

I do this all the time. In Captivate--publish as a Flash swf ,and chose the Export as HTML option. Make sure that you put all published elements in the same folder in Flare--including the .js file. You can open up a new window by adding the code below to the Flare code on the page that you want the ...
by SG
Fri Nov 14, 2008 3:52 pm
Forum: Mimic Output
Topic: Can Mimic output a FLV file?
Replies: 3
Views: 5538

Re: Can Mimic output a FLV file?

This might be helpful:

If you have a copy of Adobe Flash (you may need the Pro version), you can create an HTML page that plays the FLV. You can then place this HTML page in your Flare WebHelp project, or create a link in your project that opens this page with the FLV movie.

SG
by SG
Thu Sep 11, 2008 2:31 pm
Forum: Styles, Stylesheets and XML
Topic: MiniTocProxy in v4 - FYI
Replies: 46
Views: 30825

Re: MiniTocProxy in v4 - FYI

David:

Thanks. I figured out that the subbooks were using the other MiniTOC styles. This bit is especially helpful: "To stop this happening, set the mc-toc-depth to 0."

SG
by SG
Thu Sep 11, 2008 8:11 am
Forum: Styles, Stylesheets and XML
Topic: MiniTocProxy in v4 - FYI
Replies: 46
Views: 30825

Re: MiniTocProxy in v4 - FYI

I've been working several days with this mini toc problem in Flare 4, and I now have pages with miniTocs created with different fonts, different colors and different link attributes all on one page. It looks ridiculous. I see that the problem is caused by Flare using multiple miniTOC classes on the ...
by SG
Wed Sep 10, 2008 1:41 pm
Forum: Styles, Stylesheets and XML
Topic: MiniTocProxy in v4 - FYI
Replies: 46
Views: 30825

Re: MiniTocProxy in v4 - FYI

I now see that my Minitoc styles still aren't working the way they worked in Flare 3. I'm going to contact Flare tech support.

SG