MadCap Software Forums

I was able to resolve this issue. After hours of clearing caches, uninstalling, reinstalling and building, it seems that the problem was with the procedure for installing the fonts :!: Initially, I double-clicked the file and clicked install within the file. Apparently, this somehow affects the inst...

Thanks for the reply. Not sure I understand what you mean. I work in a team of 16 people, all of whom have no trouble with the current process. They do not use an intermediate Word Output. They can produce PDFs with embedded custom fonts. However, I have a colleague who has encountered the same prob...

Hi, We use company fonts in our outputs. I have recently moved to a new project and i have a new Flare project and when i build a PDF, i do not get the company fonts. I do get them when i preview a topic and in HTML output, just not in PDFs. I have Windows 10, Adobe Acrobat Pro 11 and Flare 12. When...