Search found 44 matches

by RussGuill
Tue Jul 06, 2010 7:37 am
Forum: Getting Started and Installation Issues
Topic: Flare v6.1 and PDF Output
Replies: 12
Views: 8835

Re: Flare v6.1 and PDF Output

We've been having this happen to us too (and quite a bit lately). I've gotten around it by closing any instance of Windows Explorer that is accessing the project folder. Also, closing all topics in the project before rebuilding also works. Don't ask me why the latter works as it seems to have nothin...
by RussGuill
Thu Dec 03, 2009 7:21 am
Forum: Printed Documentation Targets
Topic: Section Page Count?
Replies: 0
Views: 883

Section Page Count?

I'm sure I'm missing something simple, but how do you insert a Section Page Count variable? I'm resetting my page count for each section/chapter but can't see to get it to work. My page number resets, but my Page Count is for the whole document and not just for the section/chapter.
by RussGuill
Mon Jun 22, 2009 5:37 am
Forum: Flare's General Discussion
Topic: Flare v5 Popup Targets
Replies: 7
Views: 3142

Re: Flare v5 Popup Targets

I found this two days into running V5 and reported it. Please report it as well so (hopefully) it'll get fixed sooner.
by RussGuill
Thu Jun 11, 2009 12:36 pm
Forum: Flare's General Discussion
Topic: Flare 5 Performance Seems Slow
Replies: 10
Views: 3180

Re: Flare 5 Performance Seems Slow

The Analyzer does seem to process much more slowly than in 4.2. And I too have phrase collection disabled.
by RussGuill
Tue Jun 09, 2009 6:45 am
Forum: Flare's General Discussion
Topic: Flare 5 now available
Replies: 10
Views: 3498

Re: Flare 5 now available

You can install Flare v5 alongside Flare v4 -- it won't overwrite v4. Be careful though. I installed V5 and it blew away my Flare V4 registration. That's never happened to me before. Update I realized that I used my updated email address (due to corporate email changes) with Flare V5. Since this ad...
by RussGuill
Fri May 22, 2009 7:02 am
Forum: Web-based Outputs
Topic: Is it possible to change the Loading.gif image?
Replies: 5
Views: 2129

Re: Is it possible to change the Loading.gif image?

But by changing it there it would affect all my output, right? Currently I'm looking at only doing for certain projects. Thank you for your help. At least I know where I can go to make changes if I feel adventurous. Looks like I'll be submitting an enhancement request to make that a spec in the Skin...
by RussGuill
Fri May 22, 2009 5:32 am
Forum: Web-based Outputs
Topic: Is it possible to change the Loading.gif image?
Replies: 5
Views: 2129

Re: Is it possible to change the Loading.gif image?

I did find the image in my WebHelp output but when I replaced it with my new image it retained the original image's proportions so my new image was distorted. I'd like to replace the default image because the default is very XP-looking and dated.
by RussGuill
Wed May 20, 2009 12:07 pm
Forum: Web-based Outputs
Topic: Is it possible to change the Loading.gif image?
Replies: 5
Views: 2129

Is it possible to change the Loading.gif image?

Is it possible to change the current Loading.gif image that displays when WebHelp loads? I don't see an entry for it in the Skin Editor.
by RussGuill
Thu Apr 02, 2009 5:27 am
Forum: Flare's General Discussion
Topic: Table Alignment Messed Up with the Flare 4.2 Patch
Replies: 1
Views: 1239

Table Alignment Messed Up with the Flare 4.2 Patch

After I loaded the Flare 4.2 patch, all text in tables is aligned too high so it crosses the boundaries of the table. This does not make for acceptable output.
table alignment.png
by RussGuill
Fri Mar 13, 2009 7:31 am
Forum: Web-based Outputs
Topic: WebHelp Plus Win2003 Loading Toc and Index
Replies: 2
Views: 1523

Re: WebHelp Plus Win2003 Loading Toc and Index

Is there an resolution to this error yet? I'm getting the same thing just by navigating around the help file.
by RussGuill
Mon Mar 09, 2009 5:31 am
Forum: Flare's General Discussion
Topic: Flare changing table settings; odd appearance in editor
Replies: 3
Views: 1783

Re: Flare changing table settings; odd appearance in editor

Wow, I guess I'm not the only one. This issue started (for me) with 4.0. I reported it but Support could not re-create it. I really hope it gets fixed soon because it's very annoying and affects productivity.
by RussGuill
Thu Mar 05, 2009 12:57 pm
Forum: Flare's General Discussion
Topic: Disable Master Pages for Specific Topics in Online Targets
Replies: 2
Views: 1528

Disable Master Pages for Specific Topics in Online Targets

Is it possible to not use an established master page for specific topics in an online help file? For example, if I wanted to have breadcrumbs throughout my help file except on my first page, how would I go about doing that?
by RussGuill
Thu Feb 05, 2009 1:21 pm
Forum: Web-based Outputs
Topic: Images do not display in WebHelp in IE
Replies: 8
Views: 3304

Re: Images do not display in WebHelp in IE

We had this issue crop up a couple months back. For some reason we just re-saved the image files and they magically started showing up in WebHelp. Still to this day don't understand why it worked, but it did.
by RussGuill
Tue Jan 06, 2009 6:39 am
Forum: Printed Documentation Targets
Topic: Flare's ability to resize graphics
Replies: 3
Views: 2065

Re: Flare's ability to resize graphics

I, too, feel that the quality of resized images in Flare is lacking, at least when compared to Word. I would like to begin using Flare to generate some print materials, but since we use a lot of graphics that sometimes need to be resized it is not feasible at this time.
by RussGuill
Wed Dec 17, 2008 6:31 am
Forum: Flare's General Discussion
Topic: 4.1.40 Update Released
Replies: 42
Views: 19788

Re: 4.1.40 Update Released

The only strange thing about this update is that the installer didn't tell me the patch install had completed - the installer window just disappeared. Something to notify the user the patch was successfully installed would be helpful in the future.
by RussGuill
Thu Sep 18, 2008 11:55 am
Forum: Flare's General Discussion
Topic: Font size in editor of Flare 4 versus Flare 3
Replies: 3
Views: 2296

Re: Font size in editor of Flare 4 versus Flare 3

Been wondering the same thing myself. They're not the wrong size, they just seem to be scaled up. But at 100% shouldn't they look the same as in V3.1?
by RussGuill
Thu Sep 18, 2008 6:50 am
Forum: Getting Started and Installation Issues
Topic: Possible to work with Flare 3.1 and 4 on the same project?
Replies: 12
Views: 8552

Re: Possible to work with Flare 3.1 and 4 on the same project?

I've missed the point there ... are you telling us to maybe install Flare 4 but keep on working with Flare 3.1? Maybe I misunderstood - then explain it to me, please. What I'm trying to say is that I don't recall Macap ever saying that we shouldn't open up projects that have been touched by Flare 4...
by RussGuill
Wed Sep 17, 2008 2:37 pm
Forum: Getting Started and Installation Issues
Topic: Possible to work with Flare 3.1 and 4 on the same project?
Replies: 12
Views: 8552

Re: Possible to work with Flare 3.1 and 4 on the same project?

Maybe I've missed something but I don't recall Madcap saying that one should not go back to v3.1 after upgrading to v4.0. I've seen it first hand where the stylesheet gets blown away and it's a doozy. Someone could really hose themselves if they weren't careful. This might not be such an issue if yo...
by RussGuill
Mon Sep 15, 2008 9:22 am
Forum: Flare's General Discussion
Topic: Text Box Positioning
Replies: 17
Views: 9342

Re: Text Box Positioning

Thanks everybody! I appreciate the help. I submitted this whole thing as an enhancement request because I think there should be a better way to work with text boxes. Because if I have to map out every object like I'm playing Battleship, then I'll just stick with Word. At least I'm familiar with the ...
by RussGuill
Mon Sep 15, 2008 5:51 am
Forum: Flare's General Discussion
Topic: Text Box Positioning
Replies: 17
Views: 9342

Re: Text Box Positioning

I've tried changing the z-index values in separate div styles but I can't get any overlapping to happen. This is almost becoming more trouble than it's worth, but I thank you and Kevin for your help. I figure that if I can't make this happen easily, how can I expect anyone else in my group to use Fl...
by RussGuill
Fri Sep 12, 2008 11:50 am
Forum: Flare's General Discussion
Topic: Text Box Positioning
Replies: 17
Views: 9342

Re: Text Box Positioning

KevinDAmery wrote:You can wrap an image in Div tags without affecting its appearance if you want, so the simplest approach would be to create a div and assign it a depth.
Is there a way to do this without getting into the code or reinserting the image into the new div?
by RussGuill
Fri Sep 12, 2008 9:03 am
Forum: Flare's General Discussion
Topic: Text Box Positioning
Replies: 17
Views: 9342

Re: Text Box Positioning

What if the image I want to overlap on top of is not in a div? Does this approach not work? Can only divs overlap other divs?
by RussGuill
Fri Sep 12, 2008 8:09 am
Forum: Flare's General Discussion
Topic: Text Box Positioning
Replies: 17
Views: 9342

Re: Text Box Positioning

Cool, that works, thanks!

Is there any way to make the text box overlap on top of an image? Can't seem to make that happen.
by RussGuill
Fri Sep 12, 2008 5:51 am
Forum: Flare's General Discussion
Topic: Text Box Positioning
Replies: 17
Views: 9342

Re: Text Box Positioning

Actually, what I was asking was regarding the ability to drag a text box (which is what they're called in Flare 4 although they are just divs) to the exact position I need (like you can in Word) instead of only working within the contraints of the stylesheet. I didn't see anything in the help file t...