MadCap Software Forums

THANK YOU! I kept getting this error w/ Analytics code. You saved me hours of troubleshooting.

After spending almost a week struggling to make software walk-through videos with Mimic, I gave up. Mimic didn't record everything I did on screen, and it was cumbersome and hard to use. I switched to Camtasia yesterday afternoon, and even though I've never used Camtasia (I used Captivate quite a bi...

I'm going to look into the concept of using tags - thanks again for the tips! Right now we're just adding an all-new Conditional Text sentence at the top of each snippet that contains text saying "This snippet is shared with the XYZ manual. If you update it, update the Change Control page in th...

Thanks again, roboHal! I appreciate your time and insight. I'll keep looking for a good method for tracking updates, either within Flare or another tool.

Guess my team will just have to communicate with each other (what a concept).

Thanks for the response, roboHAL. By "shared snippet" I meant that we often reuse the same snippet in 2-3 books. So there's our big Install guide, which includes the basics of installation. All of those Install topics are in snippets. Then we have a couple other books that use the basic In...

We have a customer that wants us to update a "change log" at the beginning of the PDF version of their doc that lists any changes to the manual and when they were made. The customer uses a customized version of our Installing/Configuring manual, so 90% of the manual can use snippets from o...

I couldn't find any other reference to this weird quirk, so let me list it here. We use Track Changes when we peer-edit each other's Flare docs. When I edit a co-worker's Flare doc and commit those edited files (we use SVN for source control), any spaces that I might have added in my edits are REMOV...