Search found 28 matches
- Fri Jun 04, 2010 2:31 pm
- Forum: WebHelp Mobile
- Topic: Discuss WebHelp Mobile Issues Here
- Replies: 0
- Views: 10707
Discuss WebHelp Mobile Issues Here
Welcome to the new subforum for discussing WebHelp Mobile output from Flare. Any questions you have about issues related to WebHelp Mobile and the Mobile skins should be asked here.
- Wed Nov 04, 2009 12:40 pm
- Forum: Importing
- Topic: Error importing HHP project into Flare
- Replies: 2
- Views: 1917
Re: Error importing HHP project into Flare
Hello, David. Object Reference errors can be caused by a lot of things. Which software created the HHP originally?
- Tue Oct 27, 2009 4:34 pm
- Forum: Getting Started and Installation Issues
- Topic: Flare 5.0.1 update
- Replies: 11
- Views: 7541
Re: Flare 5.0.1 update
Release notes are available at http://kb.madcapsoftware.com/default_CSH.htm#GEN1024F
- Tue Oct 27, 2009 4:33 pm
- Forum: Flare's General Discussion
- Topic: Flare 5.0.1 Release Notes In the Knowledge Base
- Replies: 0
- Views: 1036
Flare 5.0.1 Release Notes In the Knowledge Base
This post is to let everyone know that release notes for the 5.0.1 update can be found in the MadCap Knowledge Base at http://kb.madcapsoftware.com/default_CSH.htm#GEN1024F
- Tue Oct 27, 2009 4:31 pm
- Forum: Flare's General Discussion
- Topic: McAfee Hijacked Flare 5.1 update
- Replies: 13
- Views: 6773
Re: McAfee Hijacked Flare 5.1 update
We are aware of this issue and assure our customers it is a false-positive identification. We have contacted McAfee to try to resolve the issue.
- Thu Jun 18, 2009 4:44 pm
- Forum: Capture's General Discussion
- Topic: Hi res "Print Version" images no improvement
- Replies: 7
- Views: 4526
Re: Hi res "Print Version" images no improvement
Hello, Carl. Please submit a bug report at http://www.madcapsoftware.com/bugs/submit.aspx
If you could attach a sample project set up in the same way you have your project set up, with the images captured and configured in the same way, that will be helpful in suggesting a solution.
If you could attach a sample project set up in the same way you have your project set up, with the images captured and configured in the same way, that will be helpful in suggesting a solution.
- Mon Mar 09, 2009 4:30 pm
- Forum: Printed Documentation Targets
- Topic: Patch for Flare 4.2 PDF issues
- Replies: 0
- Views: 1123
Patch for Flare 4.2 PDF issues
Hello, Propellerheads. We have made a patch available in order to address some issues related to image quality and EMF support in PDFs generated by Flare 4.2. The patch is available in our Knowledge Base at http://kb.madcapsoftware.com/default_CSH.htm#PATF4PDF . A few things you will want to be awar...
- Mon Mar 09, 2009 4:26 pm
- Forum: Flare's General Discussion
- Topic: Patch for Flare 4.2 PDF issues
- Replies: 30
- Views: 15883
Patch for Flare 4.2 PDF issues
Hello, Propellerheads. We have made a patch available in order to address some issues related to image quality and EMF support in PDFs generated by Flare 4.2. The patch is available in our Knowledge Base at http://kb.madcapsoftware.com/default_CSH.htm#PATF4PDF . A few things you will want to be awar...
- Wed Feb 25, 2009 12:56 pm
- Forum: MadCap Lingo General Discussion
- Topic: Align segment issue with existing manual translated project
- Replies: 3
- Views: 3233
Re: Align segment issue with existing manual translated project
This is possible with Lingo. You will need to split the segments. To do this, select the segment containing the data you need to move below. Then click the "Split the current segment" button from the Alignment Tool toolbar. This opens the Split Segment window. Place the cursor where you'd ...
- Fri Dec 05, 2008 4:50 pm
- Forum: Flare's General Discussion
- Topic: Images appearing with a "._filename.png"?
- Replies: 9
- Views: 3644
Re: Images appearing with a "._filename.png"?
I say this not in any official advice from MadCap, but as a Mac user. Just to clarify, the ._filename files are created when moving files from OS X to Windows through OS X. These are the resource forks of the files from OS X (where files have data forks and resource forks). You can Google for someth...
- Wed Sep 24, 2008 12:01 pm
- Forum: Microsoft CHM Help
- Topic: Command line build causes window of HTML help incorrect
- Replies: 10
- Views: 7046
Re: Command line build causes window of HTML help incorrect
This issue is one of the issues that has been addressed with the release of Flare V4.yanglu wrote:MadCap support,
Please confirm that if this bug has been fixed in Flare 4. I am thinking of paying to upgrade from 3.1 to 4 if this bug is fixed.
Thanks,
Yang
- Tue May 27, 2008 1:58 pm
- Forum: MadCap Lingo General Discussion
- Topic: Some beginner questions
- Replies: 5
- Views: 5671
Re: Some beginner questions
Unfortunately, the TMX files are not the files that need to be translated, but the result of completed translations. When you open a project in Lingo, the Flare topics are broken into strings - these strings are then translated by a translator. As each string is translated, that translation is saved...
- Thu Mar 13, 2008 1:55 pm
- Forum: Analyzer's General Discussion
- Topic: Can't open a project
- Replies: 15
- Views: 17110
Re: Can't open a project
I have been in contact with Siska, but if anyone else is experiencing this issue, please contact technical support. We think we have a solution that will work.
- Fri Feb 22, 2008 5:25 pm
- Forum: Analyzer's General Discussion
- Topic: Snippet Suggestions suggestions
- Replies: 13
- Views: 11238
Re: Snippet Suggestions suggestions
To clarify, to create snippets based on content, you will want to search for Frequent Phrases or Frequent Segments and create the snippets from the content. The Snippet Suggestions will allow you to replace content that is not snippets with snippets after they have been created.
- Wed Feb 20, 2008 2:30 pm
- Forum: Getting Started and Installation Issues
- Topic: installation issues of Flare - invalid hostname
- Replies: 8
- Views: 10300
Re: installation issues of Flare - invalid hostname
At what point in the install does the issue arise? I run Flare in Parallels at home, and it works fine.
- Fri Nov 09, 2007 2:42 pm
- Forum: Flare's General Discussion
- Topic: Flare 3.1 - Custom Size for Topic Popups
- Replies: 18
- Views: 8126
I've made a comprehensive patch, that you can download from http://www.madcapsoftware.com/support/f ... Fix_31.zip . Install instructions are included in the ZIP, and I'm updating the Knowledge Base as well. Thanks for letting us know!
- Fri Nov 09, 2007 1:20 pm
- Forum: Flare's General Discussion
- Topic: Flare 3.1 - Custom Size for Topic Popups
- Replies: 18
- Views: 8126
I apologize for any confusion. I have just discovered that for this patch to work, the patch that came out on Monday, http://kb.madcapsoftware.com/default_CSH.htm#PATF3102 must also be installed. I will work to update the instructions and perhaps roll up a comprehensive patch that includes all the u...
- Fri Nov 09, 2007 11:28 am
- Forum: Flare's General Discussion
- Topic: Flare 3.1 - Custom Size for Topic Popups
- Replies: 18
- Views: 8126
A new patch is available that addresses the beveling in HTML Help, and issues with the back button and popups in Webhelp and HTML Help. The download, install instructions, and a more thorough explanation of the issues fixed can now be found in our Knowledge Base. http://kb.madcapsoftware.com/default...
- Fri Oct 19, 2007 8:26 am
- Forum: Flare's General Discussion
- Topic: Flare 3.1 - Custom Size for Topic Popups
- Replies: 18
- Views: 8126
The patch is now available for download, for those that need it. To install this patch, please take the following steps: - Download the patch from http://www.madcapsoftware.com/support/files/downloads/patch/31/MadCapEffects31.zip - Make sure you are running Flare 3.1 - Close all instances of Flare y...
- Thu Oct 18, 2007 7:30 am
- Forum: Flare's General Discussion
- Topic: Flare 3.1 - Custom Size for Topic Popups
- Replies: 18
- Views: 8126
- Fri Jul 06, 2007 11:40 am
- Forum: Flare's General Discussion
- Topic: Date in body proxy
- Replies: 27
- Views: 10487
- Fri Jul 06, 2007 10:29 am
- Forum: Flare's General Discussion
- Topic: Date in body proxy
- Replies: 27
- Views: 10487
- Fri Jul 06, 2007 10:03 am
- Forum: Flare's General Discussion
- Topic: Date in body proxy
- Replies: 27
- Views: 10487
- Fri Dec 15, 2006 12:03 pm
- Forum: Printed Documentation Targets
- Topic: Removing Heading Styles From Printed TOC [Moved]
- Replies: 17
- Views: 17224
- Fri Dec 15, 2006 10:17 am
- Forum: Printed Documentation Targets
- Topic: Removing Heading Styles From Printed TOC [Moved]
- Replies: 17
- Views: 17224
Discussion moved from:
http://forums.madcapsoftware.com/viewtopic.php?t=2434
I'll have to test this with Frame 7.2 as well, and will report back here.
http://forums.madcapsoftware.com/viewtopic.php?t=2434
I'll have to test this with Frame 7.2 as well, and will report back here.